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NEW YORK STATE, PUBLIC SERVICE COMMISSION | NEW YORK STATE PUBLIC SERVICE COMMISSION

3 Empire State Plaza, Albany, NY 12223

Customers of regulated utilities
Mon 8:30am - 4:00pm Tue 8:30am - 4:00pm Wed 8:30am - 4:00pm Thu 8:30am - 4:00pm Fri 8:30am - 4:00pm
(800) 342-3355

Voice - Toll-Free | Gas or electric shutoff emergency hotline

https://www.dps.ny.gov/
[email protected]

Language interpretting services available

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United States

Description

Toll-free number for customers to file complaints or ask questions about regulated utility service in New York. Assistance is available in many languages.The Public Service Commission takes complaints about electric, natural gas, steam, telephone, cable television, and water service, including application, termination, billing, and safety issues.

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NEW YORK STATE PUBLIC SERVICE COMMISSION

Toll-free number for customers to file complaints or ask questions about regulated utility service in New York. Assistance is available in many languages. The Public Service Commission takes complaints about electric, natural gas, steam, telephone, cable television, and water service, including application, termination, billing, and safety issues.