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RESIDENTIAL TREATMENT FACILITY (RTF) | HILLSIDE

1183 Monroe Avenue, Rochester, NY 14620

Eligibility
Children and youth ages 5 to 18 years with extreme emotional disturbances
Hours
Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM Services provided 24 Hours / 7 Days
(585) 256-7500
Voice·

After Hours | Service Integration

(888) 514-4455
Voice·

Toll-Free | Service Integration

Application process
Submit application and supporting documentation to the county Single Point of Access (SPOA)
Fees
Call for fee information
Service area
Oneida County, New York Montgomery County, New York Otsego County, New York Chautauqua County, New York Onondaga County, New York Cayuga County, New York Tioga County, New York Yates County, New York Tompkins County, New York Essex County, New York Orleans County, New York Monroe County, New York Niagara County, New York Fulton County, New York Cortland County, New York Oswego County, New York Ontario County, New York Livingston County, New York Saint Lawrence County, New York Chenango County, New York Clinton County, New York Erie County, New York Genesee County, New York Seneca County, New York Lewis County, New York Schuyler County, New York Herkimer County, New York Cattaraugus County, New York Franklin County, New York Delaware County, New York Madison County, New York Broome County, New York Allegany County, New York Wayne County, New York Steuben County, New York Hamilton County, New York Jefferson County, New York Wyoming County, New York
Provides holistic, strength-based mental health services in collaboration with youth and families to support the goal of safe reunification in the community. Together, youth and family members establish, learn, and practice skills and engage in therapeutic processes to heal from traumatic experiences and regain hope.
Last assured
03/25/2026
Providing organization
HILLSIDE
Provides a range of residential and community based services to children, youth, and families involved in the child welfare, mental health, and juvenile justices systems.