HEAP (HOME ENERGY ASSISTANCE PROGRAM) | FRANKLIN COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)
184 Finney Boulevard, Malone, NY 12953
Eligibility
Regular HEAP: Low-income families, Individuals ages 60 and up, and those with a permanent disability, receiving Food Stamps, TANF or SSI
Emergency HEAP Eligibility: Low-income families and individuals dealing with an emergency Furnace Repair/Replacement
Hours
#reentry FRANKLIN COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)
(518) 481-1807
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Main - NYS HEAP Hotline: 800-342-3009
(518) 483-3304
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Other
(518) 481-1799
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Other
(518) 483-3305
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Emergency - Homeless Emergency - After hours
(518) 481-1888
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Main
Application process
Application Required
Fees
None/Not Applicable
Service area
Franklin County, NY
The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.
The 2024-2025 Regular HEAP benefit opened on November 1, 2024.
The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025.
The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024.
The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024.
The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.
Last assured
12/06/2023
Providing organization
FRANKLIN COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)
Government agency which offers support social services and programs to low income residents of Franklin County.