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HOME ENERGY ASSISTANCE PROGRAM (HEAP) | LEWIS COUNTY DEPARTMENT OF SOCIAL SERVICES

5274 Outer Stowe Street, Lowville, NY 13367

Eligibility

Lewis County residents depending on income, age of household members, energy costs and shelter situations

Hours

Monday - Friday, 8:30 AM - 4:30 PM

Application process

Call for assistance or visit www.mybenefits.ny.gov to apply online

Fees

None

Service area

Lewis County, New York

Description

The HEAP program will reopen December 1, 2025 and will close April 7, 2026.

EMERGENCY HEAP benefit is scheduled to open January 2, 2026.

HEAP is no longer administering the Clean and Tune benefit.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $900. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working for homeowners over the age of 60. Homeowners under 60 needing assistance with furnaces, you may apply for Emergency Temporary Assistance.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Seniors ages 60 years or older can contact HEAP through Department of Aging at 315-376-5313 to request a mail-in application.



Data provided by

211 Central New York

Providing organization

LEWIS COUNTY DEPARTMENT OF SOCIAL SERVICES

Provides a full range of publicly funded social services and cash assistance programs. Subsidy is available to eligible families. Works with children, adults, and families to resolve issues and concerns of abuse, neglect, behavioral problems, etc., to ensure safety and wellbeing. Oversees Children's Services and Financial Programs including SNAP, Temporary Assistance, Emergency Assistance, HEAP, Medicaid, Foster Care, Adult Protective Services, Child Support and resources to assist in job searching.