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New York State 211 home page

UNEMPLOYMENT INSURANCE BENEFITS ASSISTANCE | NEW YORK STATE DEPARTMENT OF LABOR

1220 Washington Avenue, Albany, NY 12203

Eligibility
New York State residents
Hours
Agency requests client call for details
(800) 662-1220
Voice·

TDD

518-457-9000
Voice·

Main

(518) 457-9000
Voice·

Main - Contact Center

800-662-1220
Voice·

TDD

855-528-5618
Voice·

Other - Advocate Hotline

888-209-8124
Voice·

Main - Claim Weekly Benefits

(800) 447-3992
Voice·

Other - Work Information Line

Application process
Call for Information
Fees
None/Not Applicable
Service area
NY
The New York State Department of Labor provides unemployment benefits assistance services. Offers information for claimants to help fill out forms, certifying benefits and dealing with hearings and appeals. Also offers information to the employers regarding services, employment questions about wages, laws and regulations.
Last assured
11/13/2023
Providing organization
NEW YORK STATE DEPARTMENT OF LABOR
Administers unemployment insurance and labor exchange system, oversees worker protection programs, including enforcement of safety and health regulations in the public sector, state labor laws and federal statutes related to working conditions, wages and hours, and laws related to public work. Also provides labor market information and offers a variety of services to help businesses find workers and people find jobs.