Restoring Family Links - American Red Cross
786 Delaware Ave, Buffalo, NY 14209
Eligibility
Open to all.
Service Area: WNY.
Hours
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
(800) 766-1401
Voice·
Toll Free
(716) 878-2345
Fax·
Fax
(716) 387-9135
Voice·
International Services Information
(800) 733-2767
Voice·
Blood Donation Appointments
(716) 886-7500
Voice·
Main Phone
(716) 886-7500
Voice·
Main Phone - Buffalo Office
(716) 878-2353
Voice·
FREE Smoke Alarm Installation
Application process
Call and make an appointment with a caseworker to start the process.
Fees
Free.
Service area
Erie County, NY
Chautauqua County, NY
Genesee County, NY
Wyoming County, NY
Orleans County, NY
Cattaraugus County, NY
Niagara County, NY
Works to reconnect families who have been separated due to natural disaster, armed conflict, migration or other humanitarian crises. Provides tracing services for those who do not know the location of their families, Red Cross Messages for those who do not have means to communicate with their families, certificates of detention, Natural Disaster Inquiries, Health and Welfare inquiries, and travel documents.
Caseworkers help families locate missing relatives by working with the International Committee of the Red Cross (ICRC), Red Cross, and Red Crescent organizations in nearly every country around the world.
Last assured
07/24/2025
Providing organization
American Red Cross in Western New York