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Restoring Family Links - American Red Cross

786 Delaware Ave, Buffalo, NY 14209

Eligibility

Open to all. Service Area: WNY.

Hours

Monday 9:00 AM - 5:00 PM Tuesday 9:00 AM - 5:00 PM Wednesday 9:00 AM - 5:00 PM Thursday 9:00 AM - 5:00 PM Friday 9:00 AM - 5:00 PM
(716) 886-7500
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Main Phone - Buffalo Office

(716) 886-7500
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Main Phone

(716) 387-9135
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International Services Information

(716) 878-2353
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FREE Smoke Alarm Installation

(800) 733-2767
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Blood Donation Appointments

(800) 766-1401
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Toll Free

Application process

Call and make an appointment with a caseworker to start the process.

Fees

Free.

Service area

Orleans County, NY Wyoming County, NY Genesee County, NY Cattaraugus County, NY Erie County, NY Niagara County, NY Chautauqua County, NY
Works to reconnect families who have been separated due to natural disaster, armed conflict, migration or other humanitarian crises. Provides tracing services for those who do not know the location of their families, Red Cross Messages for those who do not have means to communicate with their families, certificates of detention, Natural Disaster Inquiries, Health and Welfare inquiries, and travel documents. Caseworkers help families locate missing relatives by working with the International Committee of the Red Cross (ICRC), Red Cross, and Red Crescent organizations in nearly every country around the world.

Last assured

07/24/2025

Providing organization

American Red Cross in Western New York