EBT SERVICES | NEW YORK STATE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE (OTDA)
Eligibility
EBT recipients.
Hours
M-F 9:00AM-5:00PM.
(888) 328-6399
Voice
Application process
Call for information.
Fees
No fee for services.
Service area
New York
- Provides information to cardholders in regards to their SNAP (food stamps) or cash accounts.
- Assists cardholders file a claim if they suspect a transaction error occurred.
- Provides information on how to report a damaged, lost, or stolen cards.
- Assists cardholders to change their pin and reset their EBT account website account ID password.
Last assured
05/23/2025
What's Here
Providing organization
NEW YORK STATE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE (OTDA)
Supervises programs, through local departments of social services, that provide assistance and support to eligible families and individuals including Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Temporary Assistance (TA), and Child Support.