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PAYMENT ASSISTANCE PROGRAMS | ORANGE AND ROCKLAND UTILITIES

Resource Name:PAYMENT ASSISTANCE PROGRAMS | ORANGE AND ROCKLAND UTILITIES

address

390 West Route 59, Spring Valley, NY 10977

Eligibility

Orange and Rockland Utility customers struggling to pay their utility bill due to an emergency situation and been denied for public assistance

Hours

Agency requests client call for details
(845) 352-9577

Voice

·

Spring Valley

(877) 434-4100

Voice

·

Customer Service Line

(845) 352-6000

Voice

·

Main

(800) 533-5325

Voice

·

Gas Emergency Hotline

Application process

Visit https://www.oru.com/en/accounts-billing/payment-assistance/new-york/neighbor-fund" to contact your local Salvation Army's Neighbor Fund for more information.

Fees

Sliding Fee Scale

Service area

Orange County, NY Rockland County, NY
Offers two programs (The Neighbor Fund and Orange County Fuel Fund) for customers who have experienced a financial reversal and are struggling to pay their utility bill due to an unexpected medical problem, an accident, unemployment, etc. and have exhausted or been denied public assistance.

Last assured

04/17/2025

Providing organization

ORANGE AND ROCKLAND UTILITIES
A gas and electric company that maintains and powers Rockland and Orange counties.