CHILD PROTECTIVE SERVICES (CPS) | ONONDAGA COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES

421 Montgomery Street, Civic Center, 7th Floor, Syracuse, NY 13202

Eligibility

Individuals needing to report child abuse/neglect

Hours

Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM Services provided via Hotline 24 Hours / 7 Days

Voice

Voice

Voice

Voice

Voice·

Admin | Administrative

Website

https://www.ongov.net/cfs/childwelfare.html

Languages

Spanish

Application process

Call to report concerns

Fees

None

Service area

Onondaga County, New York

Receives and investigates reports of alleged abuse and/or neglect of children under 18 years of age. Provides referrals and/or monitor services as needed and petitions Family Court on behalf of children in need of protection.

Last assured

04/16/2026

What's Here

Child Abuse Reporting/Emergency Response Child Abuse Prevention Child Welfare/Family Services Associations Child Abuse Registries

Providing organization

ONONDAGA COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES

Provide a variety of services that support youth and families including Child Welfare, Juvenile Justice, Mental Health, School Based Initiatives, and the Youth Bureau.