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211 WNY After Hours Homeless Program

Eligibility
Individuals in Erie County with an emergency housing need.
Hours
Monday 4:00 PM - 8:00 AM Tuesday 4:00 PM - 8:00 AM Wednesday 4:00 PM - 8:00 AM Thursday 4:00 PM - 8:00 AM Friday 4:00 PM - 8:00 AM Saturday 12:00 AM - 12:00 AM Sunday 12:00 AM - 12:00 AM
(898) 211-
Voice·

211 Text Line

(888) 696-9211
Voice·

211 WNY

(211)
Voice·

211WNY

Application process
Call.
Fees
Free.
Service area
Erie County, NY
Provides emergency housing placement after hours for the Erie County Department of Social Services (ECDSS). Assesses callers with emergency housing needs to determine if their situation makes them eligible for emergency shelter provided by the County, and provides placement for clients determined to be eligible. Available during hours that the Department of Social Services is closed: Monday-Friday, 4pm-8am; 24 hours a day on holidays and weekends. Also provides transportation for individuals placed after hours for ECDSS by 211 WNY. Over the phone translation services used.
Last assured
07/08/2025
Providing organization
211 WNY