Horizon Health Services - Hertel Elmwood Recovery Center
699 Hertel Avenue, Suite 350, Buffalo, NY 14207
Eligibility
Serves individuals age 3 and up.
Service Area: Erie, Niagara, and Genesee Counties.
Hours
Monday & Friday, 9am-4pm
Tuesday & Thursday, 9am-7pm
Wednesday, 9am-6pm.
(716) 831-1818
Fax·
Fax
(716) 831-2700
Voice·
Main Phone
(716) 831-1985
Voice·
Fax
(716) 831-1977
Voice·
Clinic
(716) 831-1800
Voice·
Admissions
Application process
Call the Admissions Team at 716-831-1800 to schedule an appointment.
Fees
Accepts most commercial health insurance plans, Medicaid, and Medicare. Insurances accepted vary based on service type provided, such as outpatient treatment vs. inpatient and residential treatment. Sliding fee schedules are available for eligible patients and are based on income level and family size. Horizon serves all patients regardless of ability to pay.
Service area
Genesee County, NY
Niagara County, NY
Erie County, NY
Provides comprehensive treatment, recovery, and support services for individuals and families impacted by mental health and substance use challenges. Services offered include individual and group counseling, medical and psychiatric care, family support coordination, addiction medicine consultations, opiate overdose prevention training, recovery coaching and peer support services, care coordination, community outreach and education, harm reduction services, a therapy dog program, and more. For additional information or to discuss available services, please contact the Admissions team at 716‑831‑1800.
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Last assured
12/09/2025
What's Here
Alcohol Use Disorder CounselingIntegrated Co-Occurring Disorders TreatmentFamily PsychoeducationPsychiatric Disorder CounselingIndividual CounselingSuicide Prevention ProgramsPet Assisted TherapyPatient to Patient NetworkingComprehensive Outpatient Alcohol Use Disorder TreatmentGeneral Counseling ServicesGroup CounselingNeedle Exchange / Distribution ProgramsAddiction PsychiatryDrug Use Disorder CounselingGeneral Assessment for Substance Use DisordersOpioid Antidote Distribution ProgramsGeneral PsychiatryMental Health ScreeningChild and Adolescent PsychiatryClinical Psychiatric EvaluationGeneral Mental Health Information / EducationAIDS / HIV / STD Prevention SuppliesComprehensive Outpatient Drug Use Disorder TreatmentMedication Assisted Maintenance Treatment for Substance Use DisordersAdolescent / Youth CounselingAdult PsychiatryPsychiatric Case Management
Providing organization
Horizon Health Services, Inc.