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STUDENT LOAN RELIEF HELPLINE | CARECONNECT USA

2019 Sandy Pond Lane, Waxhaw, NC 28173

Eligibility
Open to students, graduates, parents and grandparents with federal student loan debt seeking forgiveness programs to reduce payments. Those with PRIVATE student loans may use a different helpline 888-669-1064.
Hours
M-F 9:00AM-6:00PM, SA 10:00AM-2:00PM.
(888) 812-9107
Voice·

Hotline | Closed School/Lawsuit Borrower Defense

(866) 836-9168
Voice·

Hotline | Federal Student Loan Relief

(888) 669-1064
Voice·

Hotline | Private Student Loan Relief

Languages
Spanish
Application process
Call to apply.
Fees
No fee for advice or consultation. Nominal fees for services if qualified.
Service area
United States
  • Provides information on programs that can reduce student loan payments available from the Department of Education.
    • Loan forgiveness programs available for debtors working in certain professions of public service, non-profit agencies.
Last assured
03/09/2026
Providing organization
CARECONNECT USA
CareConnect USA manages several helplines for families to find financial assistance and addiction treatment.