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STUDENT LOAN RELIEF HELPLINE | CARECONNECT USA

2019 Sandy Pond Lane, Waxhaw, NC 28173

Eligibility

Open to students, graduates, parents and grandparents with federal student loan debt seeking forgiveness programs to reduce payments. Those with PRIVATE student loans may use a different helpline 888-669-1064.

Hours

M-F 9:00AM-6:00PM, SA 10:00AM-2:00PM.
(866) 836-9168
Voice·

Hotline | Federal Student Loan Relief

(888) 669-1064
Voice·

Hotline | Private Student Loan Relief

(888) 812-9107
Voice·

Hotline | Closed School/Lawsuit Borrower Defense

Languages

Spanish

Application process

Call to apply.

Fees

No fee for advice or consultation. Nominal fees for services if qualified.

Service area

United States
  • Provides information on programs that can reduce student loan payments available from the Department of Education.
    • Loan forgiveness programs available for debtors working in certain professions of public service, non-profit agencies.

Last assured

03/09/2026

Providing organization

CARECONNECT USA
CareConnect USA manages several helplines for families to find financial assistance and addiction treatment.