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Western New York Eviction Prevention Program (WNY-EPP) - Neighborhood Legal Services

Resource Name:Western New York Eviction Prevention Program (WNY-EPP) - Neighborhood Legal Services

address

47 Court St, Buffalo, NY 14202

Eligibility

WNY-EPP service providers will determine financial eligibility at intake. Service Area: Erie, Genesee, Niagara, Orleans, & Wyoming Counties.

Hours

Hotline available 24 hours a day, 7 days a week. Calls will be returned during the business day.
(844) 230-7376

Voice

·

Eviction Prevention Hotline

(716) 847-0650

Voice

·

Main Phone

Application process

Clients who live in Genesee, Niagara, Orleans, Wyoming, or Erie County *outside the City of Buffalo* should call the Eviction Prevention Hotline, follow the prompts, and leave a detailed message. Every effort will be made to return calls within three business days. Clients who have a court date scheduled should have their court papers on hand when they call, as information from these papers will be needed during the call. Online intake also available at https://www.nls.org Clients with Buffalo City Court cases should sign up for legal representation at their first court date after appearing before the judge. Signs are posted in the court hallway with directions to tables providing information on the program.

Fees

Free for WNY-EPP services. Some court fees may apply.

Service area

Orleans County, NY Erie County, NY Genesee County, NY Wyoming County, NY Niagara County, NY
Provides free eviction defense and advocacy to families and individuals who are at risk of, or are facing, eviction. Services provided include:
  • Legal Advice: Assisting tenants facing eviction to better understand their rights and options;
  • Eviction Prevention Assistance: Intervening with the landlord or housing provider on the tenant's behalf to attempt to resolve the underlying issue before the matter proceeds to court, allowing the continuance of the tenancy and stabilization of the tenant in their home;
  • Eviction Representation: Appearing with tenants in court; and
  • Referrals: Providing tenants with information about financial assistance and other services that may resolve the issues that led to a potential eviction in an effort to stabilize the tenant in their home.
Program services are provided by five partner agencies:
  • Neighborhood Legal Services
  • Volunteer Lawyers Project
  • Legal Aid Bureau
  • WNY Law Center
  • Center for Elder Law and Justice

Last assured

06/23/2026

Providing organization

Neighborhood Legal Services (NLS), Inc.