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OMBUDSMAN PROGRAM | NEW YORK STATE OFFICE FOR THE AGING

2 Empire State Plaza, Albany, NY 12223

Eligibility

Not Applicable

Hours

Agency requests client call for details
(855) 582-6769
Voice·

Main

800-342-9871
Voice·

Main

(844) 697-6321
Voice·

(844)-NYSOFA1

Application process

Call for Details

Fees

Not Applicable

Service area

NY
The Ombudsman Program is an effective advocate and resource for older adults and people with disabilities who live in nursing homes, assisted living, and other licensed adult care homes. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.

Last assured

05/23/2024

Providing organization

NEW YORK STATE OFFICE FOR THE AGING
NYS OFA serves as a focal point and advocate for older New Yorkers and their families seeking information to help them address the myriad of issues they face on a daily basis. From grandparents serving as primary caregivers for their grandchildren, to accessing home delivered meals or transportation services, New York State's senior citizens tackle complex issues and seek services that help them remain active, vital members of their communities.