Lifeline
Resource Name:Lifeline
Eligibility
Anyone who participates (or whose child, dependent, or household member(s) participates) in SNAP, Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension and Survivors Benefit, or Tribal Programs (and live on federally-recognized Tribal lands), or whose income is 135% less than the Federal Poverty Guidelines.
Service Area: Nationwide.
Hours
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
(800) 234-9473
Voice
·Lifeline Support Center
Application process
Call the Support Center at 800-234-9473 or use this tool to find a company that offers Lifeline: https://data.usac.org/publicreports/CompaniesNearMe/Download/Report
Once a participating company has been found, there are three ways to apply:
1) Contact a participating phone or internet company
2) Apply online here: https://nationalverifier.servicenowservices.com/lifeline
3) Mail your completed application with proof of eligibility to:
Lifeline Support Center
PO Box 7081
London, KY 40742
For more details, visit Lifeline's "How to Apply" page: https://www.lifelinesupport.org/how-to-get-lifeline/
For help resolving issues with existing Lifeline service, first contact the phone or internet company providing service. If the company can't help, contact the Lifeline Support Center at 800-234-9473.
Fees
Free.
Service area
Cattaraugus County, NY
Wyoming County, NY
Niagara County, NY
Orleans County, NY
Genesee County, NY
Chautauqua County, NY
Erie County, NY
A federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 towards their bill. Customers can use Lifeline for either phone or internet, but not both.
Lifeline is a program of the Federal Communications Commission (FCC).
Offers a Support Center available to assist customers 7 days a week.The Lifeline Support Center can help customers:
- Find companies that offer Lifeline-supported services
- Look up the company they are using
- Answer questions about how the Lifeline program works
Last assured
09/15/2022
Providing organization
Universal Service Administrative Company (USAC)