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EBT SERVICES | NEW YORK STATE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE (OTDA)

40 North Pearl Street, Albany, NY 12207

You must qualify for Supplemental Nutrition Assistance Program (SNAP) or cash benefits (Temporary Assistance)
24/7
518-473-1090

Voice - Main

888-328-6399

Voice - Customer Service

833-452-0096

Voice - P-EBT Helpline

https://www.otda.ny.gov/

Spanish, Italian, Korean, Arabic, Russian, Haitian

You must apply for SNAP or temporary cash assistance

Not Applicable

NY

Description

Provides information to cardholders in regards to their SNAP (food stamps) or cash accounts. Assists cardholders file a claim if they suspect a transaction error occurred. Provides information on how to report a damaged, lost, or stolen cards. Assists cardholders to change their pin and reset their EBT account website account ID password.

Data provided by

211 Hudsson Valley / ADK

Providing organization

NEW YORK STATE OFFICE OF TEMPORARY AND DISABILITY ASSISTANCE (OTDA)

The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs, with local departments of social services, that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.