New York State - Attorney General - Health Care Bureau

Eligibility

Open to all. Service Area: NYS.

Hours

Call for information.

800-428-9071

Voice·

Healthcare Helpline

212-417-5397

Voice·

Medicaid Fraud Control Unit

800-771-7755

Voice·

General Helpline

800-788-9898

Voice·

TDD/TTY Toll Free

Website

https://ag.ny.gov/bureau/health-care-bureau

Application process

Call helpline or use online complaint form: https://formsnym.ag.ny.gov/OAGOnlineSubmissionForm/faces/OAGHCHome;jsessionid=koV_xEieUUbu2GgfbgXOpZ7ueNItkhWo0lu9MU6CE8WJCz9bmGTp!383452517

Fees

None.

Service area

14001, NY 14042, NY 14065, NY 14265, NY 14550, NY 14470, NY 14169, NY 14706, NY 14717, NY 14225, NY 14228, NY 14040, NY 14120, NY 14241, NY 14219, NY 14536, NY 14479, NY 14730, NY 14036, NY 14557, NY 14215, NY 14778, NY 14411, NY 14217, NY 14034, NY 14083, NY 14151, NY 14226, NY 14756, NY 14261, NY 14778, NY 14051, NY 14724, NY 14026, NY 14411, NY 14145, NY 14751, NY 14172, NY 14055, NY 14422, NY 14786, NY 14037, NY 14264, NY 14701, NY 14221, NY 14066, NY 14754, NY 14004, NY 14270, NY 14132, NY 14126, NY 14206, NY 14240, NY 14226, NY 14216, NY 14098, NY 14218, NY 14241, NY 14280, NY 14105, NY 14273, NY 14048, NY 14210, NY 14140, NY 14220, NY 14060, NY 14092, NY 14754, NY 14723, NY 14748, NY 14760, NY 14739, NY 14039, NY 14241, NY 14752, NY 14218, NY 14109, NY 14028, NY 14021, NY 14054, NY 14223, NY 14267, NY 14708, NY 14452, NY 14048, NY 14125, NY 14233, NY 14227, NY 14756, NY 14133, NY 14715, NY 14785, NY 14728, NY 14171, NY 14715, NY 14702, NY 14227, NY 14701, NY 14261, NY 14031, NY 14020, NY 14135, NY 14264, NY 14261, NY 14212, NY 14034, NY 14302, NY 14774, NY 14767, NY 14092, NY 14203, NY 14221, NY 14208, NY 14139, NY 14743, NY 14054, NY 14772, NY 14222, NY 14011, NY 14270, NY 14737, NY 14745, NY 14719, NY 14272, NY 14787, NY 14138, NY 14429, NY 14788, NY 14056, NY 14721, NY 14108, NY 14041, NY 14006, NY 14035, NY 14047, NY 14036, NY 14477, NY 14125, NY 14225, NY 14043, NY 14092, NY 14060, NY 14303, NY 14265, NY 14217, NY 14304, NY 14120, NY 14218, NY 14226, NY 14813, NY 14072, NY 14227, NY 14009, NY 14145, NY 14261, NY 14273, NY 14204, NY 14740, NY 14212, NY 14303, NY 14008, NY 14043, NY 14221, NY 14206, NY 14166, NY 14569, NY 14769, NY 14219, NY 14127, NY 14215, NY 14144, NY 14802, NY 14766, NY 14571, NY 14215, NY 14227, NY 14211, NY 14758, NY 14068, NY 14206, NY 14228, NY 14231, NY 14109, NY 14880, NY 14260, NY 14726, NY 14013, NY 14744, NY 14029, NY 14010, NY 14715, NY 14132, NY 14220, NY 14741, NY 14775, NY 14110, NY 14729, NY 14112, NY 14272, NY 14201, NY 14223, NY 14753, NY 14714, NY 14038, NY 14011, NY 14166, NY 14131, NY 14173, NY 14476, NY 14720, NY 14226, NY 14760, NY 14141, NY 14223, NY 14233, NY 14269, NY 14731, NY 14273, NY 14727, NY 14712, NY 14067, NY 14757, NY 14263, NY 14070, NY 14140, NY 14223, NY 14210, NY 14139, NY 14716, NY 14280, NY 14055, NY 14110, NY 14770, NY 14781, NY 14101, NY 14174, NY 14742, NY 14024, NY 14171, NY 14550, NY 14804, NY 14211, NY 14052, NY 14020, NY 14209, NY 14032, NY 14143, NY 14302, NY 14722, NY 14591, NY 14718, NY 14113, NY 14226, NY 14305, NY 14170, NY 14231, NY 14267, NY 14013, NY 14081, NY 14166, NY 14033, NY 14214, NY 14136, NY 14167, NY 14150, NY 14051, NY 14069, NY 14166, NY 14732, NY 14095, NY 14260, NY 14301, NY 14070, NY 14755, NY 14536, NY 14107, NY 14276, NY 14170, NY 14224, NY 14058, NY 14214, NY 14224, NY 14223, NY 14736, NY 14068, NY 14213, NY 14709, NY 14035, NY 14138, NY 14094, NY 14276, NY 14012, NY 14707, NY 14212, NY 14897, NY 14103, NY 14059, NY 14788, NY 14223, NY 14025, NY 14482, NY 14304, NY 14220, NY 14134, NY 14775, NY 14061, NY 14777, NY 14416, NY 14427, NY 14102, NY 14120, NY 14228, NY 14217, NY 14085, NY 14231, NY 14120, NY 14094, NY 14735, NY 14273, NY 14750, NY 14269, NY 14280, NY 14130, NY 14030, NY 14779, NY 14260, NY 14207, NY 14057, NY 14301, NY 14738, NY 14895, NY 14144, NY 14091, NY 14205, NY 14207, NY 14305, NY 14004, NY 14783, NY 14051, NY 14263, NY 14482, NY 14129, NY 14060, NY 14217, NY 14168, NY 14747, NY 14806, NY 14228, NY 14063, NY 14711, NY 14530, NY 14081, NY 14080, NY 14032, NY 14105, NY 14778, NY 14043, NY 14120, NY 14743, NY 14803, NY 14726, NY 14062, NY 14486, NY 14227, NY 14112, NY 14202, NY 14056, NY 14803, NY 14111, NY 14550, NY 14082, NY 14304, NY 14822, NY 14086, NY 14065, NY 14786, NY 14001, NY 14210, NY 14270, NY 14048, NY 14549, NY 14085, NY 14217, NY 14218, NY 14748, NY 14470, NY 14219, NY 14075, NY 14784, NY 14741, NY 14710, NY 14005, NY 14221, NY 14733, NY 14782, NY 14525, NY 14111, NY 14105, NY 14027, NY 14051, NY 14113, NY 14884, NY 14260, NY 14241, NY 14055, NY

Safeguards the rights of health care consumers statewide through investigation of and enforcement against insurers, providers, drug companies, and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. Offers a toll-free Healthcare Helpline which provides information and assistance to help resolve consumer health-related complaints and make sure consumers and patients get access to the health care they are entitled to. Can help consumers to:

Challenge health insurers that won’t cover their provider costs
Navigate the complex health care system
Target health care organizations that have fraudulent, misleading, or deceptive practices

Also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws, and advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.

Last assured

08/25/2021

What's Here

Hospital Complaints Outpatient Clinic Complaints Home Health Care Complaints Physician / Surgeon Complaints Intermediate Care Facilities for Developmentally Disabled Complaints Nursing Facility Complaints Insurance Complaints Consumer Protection Agencies Hospice Complaints Health Maintenance Organization Complaints

Providing organization

New York State - Attorney General