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**The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.** If you are eligible, you may receive one Cooling Assistance benefit per applicant household for the purchase and installation of an air conditioner or a fan to help your home stay cool. In circumstances where an air conditioner cannot be safely installed, a fan will be provided. Only one air conditioner or fan, not to exceed $800 with installation for a window, portable air conditioner, or fan and not to exceed $1,000 for an existing wall sleeve unit, will be provided per applicant household. No additional HEAP cash benefits are available. Call for detailed information.

Provides energy conservation measures and health and safety measures which include: reducing fuel consumption and other minor repairs related to energy needs, appliance efficiency testing and replacement, heating system repair and replacement, and insulation installation.

Provides air conditioning unites to eligible individuals with documented medical conditions that are worsened by extreme heat.

Works with income-eligible households (homeowners, renters, and landlords) to improve the energy efficiency of the home (single family units, manufactured housing, and 1-4 building rental units). Considers weatherization efforts including insulation and air sealing; home heating sources, hot water tanks, carbon monoxide or smoke detectors, solar options and more, to ensure the health and safety of homes. Grants offered through New York State Energy Research and Development Authority (NYSERDA) for income-eligible households, referrals and assessment also available.

HEAP is a federally-funded program that issues heating and cooling benefits to supplement a household's annual energy cost.Applicants can apply, when program is open, at myBenefits.ny.gov or at their local department of social servcies.

* Administers three retail home improvement outlets open to the public. New and gently-used furniture, appliances, lighting fixtures, and building materials at low cost. Accepts donated items for drop off or pick-up. Money received from sales supports Habitat for Humanity home-building program.

Provides financial assistance to help low-income seniors meet home energy costs. Provides cooling assistance with the purchase and installation of air conditioners not to exceed $800 or a fan to eligible households.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.

Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.

Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.

Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.

Thrift shop provides low cost apparel, bedding, linens, books, toys, games, kitchenware, small kitchen appliances, etc.Donations accepted. Does not accept upholstered furniture, mattress, television and computers.

Low-interest loans for down payments, closing costs, repairs, and help securing USDA loans for purchases/repairs. Currently, amounts up to $10,000 may be borrowed starting at 3.5%, repayable over a period of up to 10 years. Other loan funds may also be available for additional purchase/repair assistance.

Works with income-eligible households (homeowners, renters, and landlords) to improve the energy efficiency of the home (single family units, manufactured housing, and 1-4 building rental units). Considers weatherization efforts including insulation and air sealing; home heating sources, hot water tanks, carbon monoxide or smoke detectors, solar options and more, to ensure the health and safety of homes. Grants offered through New York State Energy Research and Development Authority (NYSERDA) for income-eligible households, referrals and assessment also available.

* Provides individuals and families who have active cases with the Monroe County DHS with furniture, used appliances, moving and delivery at no cost. Referral from other agency Participants must have a voucher from DHS* Provides the general public, including private households with furniture, used appliances, moving and delivery at a lower cost than market rate.* Manufactures furniture that is distributed as part of its services, including sofas, dining tables/chairs, mattresses, dressers, steel bed frames, and cabinetry.* Provides churches and businesses with a "charity package" program to help those in need. Charity packages include a dining set (table & chairs), a dresser, a full/twin steel bed frame with mattress, a sofa and linen bundle, as well as delivery within five days or less.

Provides HEAP grants that are used to supplement annual energy costs Funds can only be sent to primary heating supplier and can be used to pay for electricity, propane, natural gas, wood, oil, kerosene, coal and any other heating fuel. Emergency HEAP grants may also be available to eligible households with a shut-off notice or for those running out of fuel such as propane, wood, oil, kerosene or coal. Also provides assistance with replacement or repair of primary heating source.

Provides HEAP grants that are used to supplement annual energy costs. Funds can only be sent to primary heating supplier and can be used to pay for electricity, propane, natural gas, wood, oil, kerosene, coal and any other heating fuel. Emergency HEAP grants may also be available to eligible households with a shut-off notice or for those running out of fuel such as propane, wood, oil, kerosene or coal. Over age 60, also provides assistance with replacement or repair of primary heating source - very limited funding.

Provides assistance to Broome and Tioga Counties.No heat situation: Furnace has had to have been in working condition in last year. Can not do repairs or replacement on an emergency basis. Follows all processes put in place by HCR. (application, audit, then can go into the home if the home and applicant eligible) The furnace repairs/replacement has to a part of a broader work scope.Must have lived in home for one year whether a rental or own home. If they receive HEAP or SNAP then they are categorically eligible.

Provides free professional home energy assessment to qualify for, EmpowerNY, Weatherization Assistance Program and Assisted Home Performance with Energy Star.Program eligibility is determined by household income.

The Office for Aging HEAP Unit takes applications for those age 60 or over and for those who are disabled and receiving SSI (Supplemental Security Income) and SSD (Social Security Disability) and who do not receive SNAP (food stamps) or Temporary Assistance. Provides financial help with heating and cooling for low-income households.

HEAP opened 12/1/2025Helps low-income households supplement high costs of home energy. Households may be eligible for; single annual benefit (regular HEAP) based on the household's method of heating emergency benefits benefits for heating repair and replacementWHERE to apply: TOMPKINS COUNTY DEPT OF SOCIAL SERVICES: Households receiving recurring Temporary Assistance or Food Stamps (SNAP) and anyone not meeting applicant requirements for County Office for the Aging. COUNTY OFFICE FOR THE AGING: Households with persons age 60 and over OR receiving SSI, Social Security Disability (SSD) or Veterans' Benefits, but not receiving recurring Temporary Assistance or SNAP (Food Stamps) benefits. Heating Equipment Repair/Replacement(HERR) open year roundHEAP Cooling funds 2025 opens 4/15/25-8/29/25 or until funds are exhaustedAir conditioning units dispersed on a first come-first served basis. Program ends in August or as soon as funds are depleted, whichever comes first.Households with these situations do not qualify for the program: have a working air-conditioner less than five years old received a HEAP funded air-conditioner in the last 5 years live in ineligible housing such as subsidized housing with heat included do not meet the medical or income guidelinesCall the DSS HEAP unit, 607-274-5264, for screening.

Provides financial help with heating and cooling for low-income households.

Provides no-cost energy efficiency solutions for those who are income-eligible.Will do furnace replacement in no heat situations - must qualify

* Provides furniture and other household goods upon availability.

* Provides new and gently used household items including furniture, clothing, housewares and small appliances, for a suggested donation amount as well as free, depending on need.* Provides loaned medical equipment.* Accepts donations.

* Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homes. Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency. Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces. Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season. Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat.