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Provides advocacy and resources for older adults and persons with disabilities who lives in nursing homes, assisted living, and other licensed adult care homes as well as behavioral health services.

Provides information and resources to assist consumers regarding unresolved issues concerning a hospital stay, nursing facility, or home nursing care. Assistance is case specific. Also provides a description of regulatory over-sight structure of assisted living housing and programs. Does analysis of demographic information and service utilization patterns. Offers such information for program development and planning, offers recommendations for resident health and safety quality of care, options for developments, and program financing.

Provides advocates for seniors who are having problems with staff or services in nursing homes, adult living facilities, or adult day programs.

Investigates complaints, reports findings, and mediates for individuals who are receiving long-term care in nursing homes or other adult care facilities who are having problems with services or staff, and have been ignored by the facility management.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

* Report the misconduct of New York State licensed professionals. Acupuncture, architecture, audiology, chiropractor, CPA, dentistry, land surveying, landscaping, massage, medicine, nursing, occupational therapy, optometry, physical therapy, podiatry, shorthand reporting, social work, speech pathology and veterinary medicine and many more. No physician assistants or doctors. Call for complete list.

* Regulatory agency for adult care facilities, adult homes, enriched housing apartments. Conducts routine inspections. Review of applications for certification and incorporation of authorized adult care agencies. * Receives complaints re: adult homes and assisted living apartments.

* Offers Medicare case reviews including: Medicare Discharge Appeals: Helps Medicare beneficiaries file an appeal to dispute their discharge from a hospital or other healthcare setting. Quality of Care Complaints: Provides case review services on behalf of Medicare beneficiaries who wish to file a formal complaint about the quality of their care. Immediate Advocacy: Helps Medicare beneficiaries resolve issues relating to their care.

To report a claim against a nursing home:https://health.ny.gov/facilities/nursing/complaints.htm

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Safeguards the rights of health care consumers statewide through investigation of and enforcement against insurers, providers, drug companies, and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. Offers a toll-free Healthcare Helpline which provides information and assistance to help resolve consumer health-related complaints and make sure consumers and patients get access to the health care they are entitled to. Can help consumers to: - Challenge health insurers that won’t cover their provider costs - Navigate the complex health care system - Target health care organizations that have fraudulent, misleading, or deceptive practices Also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws, and advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Provides information, assistance on guidelines and an appeal process for managed care health plans. Receives complaints about the quality of health care services received from a managed care plan.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Assists individuals who want to file a complaint about foundation-based, non-profits, consumer protection, and health care agencies, issues of safety, unethical behavior, etc.

Provides legal services, advice and assistance to persons receiving care or alleged to be in need of care at inpatient and community based facilities for individuals with mental disabilities.

Helps New Yorkers resolve health care disputes and to assist in getting the medical care they deserve.

Gathers and investigates complaints of abuse, neglect and violation of rights for anyone with disabilities.

Provides legal services, advice and assistance to persons receiving care or alleged to be in need of care at inpatient and community based facilities for individuals with mental disabilities.

Responsible for implementing programs and providing information to help individuals live healthier lives by minimizing environmental health threats. Some efforts are targeted to the population at large, such as monitoring of public and private drinking water supplies, food safety in restaurants, fire safety in hotels, and permitting of mass gatherings. Other programs target specific needs such as interventions to prevent illness from rabies, lead poisoning, failing septic systems, and sale of tobacco products to minors.

Provides personal investigation and follow-up to questions of patient or family member about services provided through Lourdes Hospital.

* Report the misconduct of New York State licensed professionals.

• Acupuncture, architecture, audiology, chiropractor, CPA, dentistry, land surveying, landscaping, massage, medicine, nursing, occupational therapy, optometry, physical therapy, podiatry, shorthand reporting, social work, speech pathology and veterinary medicine and many more. No physician assistants or doctors.
• Call for complete list.

Conducts investigations of public health nuisance complaints and submits written reports to Health and Code Enforcement Officers. Provides technical assistance to county residents in regard to their private water supply and sewage disposal systems. Collects water samples and conducts sewage system evaluations, for a fee, upon request.