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Provides information and referral to appropriate city offices: Assessor, Purchasing, Treasurer, Data Processing, Tax Collector and Comptroller.

Offers legal services of various types, such as unmarried couples can register their relationships, tax appeals, property tax assessment challenges, etc.

Aids in compliance issues due to a tax form which has been returned, and unprocessed due to computation errors, audits, or other problems which need to be corrected in order for processing of tax form to continue.