Offers free assistance with income tax preparation.First appointment is to interview and scan documents. Second appointment a week later is to print, review, and sign the return.

Provides free tax preparation assistance to low- or moderate-income individuals with a special focus on tax payers who are ages 50 years or older.
The following sites provide in-person tax preparation assistance:

Onondaga County Locations:

Baldwinsville Public Library - Open February 1, 2024 - April 15, 2024
Monday, Tuesday, and Thursday, 10 AM - 4:30 PM
33 East Genesee Street, Baldwinsville, NY 13027
Appointment required: Call 315-635-5631 to schedule an appointment

Betts Library - Open February 6, 2024 - April 11, 2024
Tuesday and Thursday, 9:30 AM - 3:15 PM
4862 South Salina Street, Syracuse, NY 13205
Appointment required: Call 315-435-1940 to schedule an appointment

Camillus Senior Citizens Center - Open February 1, 2024 - April 11, 2024
Tuesday - Thursday, 10 AM - 3 PM
25 1/2 1st Street, Camillus, NY 13031
Appointment required: Call 315-672-5820 to schedule an appointment

Community Library of Dewitt and Jamesville - Open February 6, 2024 - April 11, 2024
Tuesday - Thursday, 10 AM - 3 PM
5110 Jamesville Road, Jamesville, NY 13078
Appointment required: Call 315-446-3578 to schedule an appointment

Onondaga Hill Senior Center - Open February 6, 2024 - April 10, 2024
Tuesday and Wednesday, 8:45 AM - 12:45 PM
4834 Velasko Road, Syracuse, NY 13215
Appointment required: Call 315-469-3464 to schedule an appointment


Oswego County Locations:

Fulton Municipal Building - Open February 7, 2024 - April 10, 2024
Wednesday, 9 AM - 3 PM
141 1st Street, Fulton, NY 13069
Appointment required: Call 315-320-6140 to schedule an appointment, leave a message
If roads are closed due to snow, site will be closed

McCrobie Civic Center - Open February 6, 2024 - April 9, 2024
Tuesday, 9 AM - 3 PM
41 Lake Street, Oswego, NY 13126
Appointment required: Call 315-320-6140 to schedule an appointment
If roads are closed due to snow, site will be closed


St. Lawrence County Locations:

Massena Community Center - Open February 1, 2024 - April 15, 2024
Monday and Tuesday, 8:30 AM - 12:30 PM
61 Beach Street, Massena, NY 13662
No appointment required; call 315-769-2693 for details

Offers free tax preparation assistance by appointment only.Appointments on Mondays and Tuesdays 6pm-8pm February 5-April 15

Assesses and maintains records of all properties in the City of Syracuse.

* Provides free tax preparation assistance for low income families.

Helps eligible individuals to prepare their tax returns through AARP services.

Provides Reference, Information and Referral, Readers Advisory, Computers, AARP Tax Assistance and a wide range of other programs.

2025 Update- Appointments will begin early Feb 2025Ithaca College VITA available for individuals who are not US citizens or permanent residents. Phone number is 585-230-6663Free income tax preparation program for people with incomes under $65,000 and/or those qualifying the Earned Income Credit.Returns with foreign tax credits, adoption credits, non-resident aliens, household employment (Schedule H), business partnerships or S corporations are beyond the scope of VITAVITA Cortland operates at various locations in the county, including: Access to Independence, Saturdays and Sundays United Presbyterian Church, Fridays. Cortland YWCA, Cortland-Chenango Rural Services McGraw/Lamont Library Truxton Town Hall Tully Free Library www.cortlandfreetaxes.org for the most up to date information, including scheduling updates.

Links callers with appropriate services using computerized database of information, national directories, and other resources.

Legal assistance available from Legal Aid Society of Mid-New York. Tax assistance by AARP or Hartwick College VITA program. Information on STAR tax exemption.

* Provides free tax preparation assistance for those who qualify.

Provides nutritious meals, reservations are needed by noon the day before. A contribution of $4.00 is requested for people age 60+ and spouse of any age. Those under age 60 are charged $5.00 per meal. No one age 60+ will be denied a meal due to an inability or unwillingness to contribute.Center provides various social activities including exercise groups, cards, games, crafts, trips and other special events.

Provides a tax-aide program that offers free tax preparation services, as well as one-to-one tax counseling, and assistance on the telephone and online to help individuals prepare their tax forms, including with EITC (Earned Income Tax Credit) for those who qualify.

Provides Reference, Information and Referral, Readers Advisory, Computers, and AARP Tax Assistance and a wide range of other programs.

Helps prepare state and federal taxes, along with other forms that may be needed, also will help translate information on forms, and can refer to local tax experts, local attorneys, and agencies, if needed.

Provides timely federal tax-related information to Veterans about tax credits and benefits, free tax preparation, financial education and asset-building opportunities available to Veterans. Check website for more information.

A tax-aide program that offers free tax preparation services, as well as one-to-one tax counseling, and assistance on the telephone and online to help low and middle income individuals and seniors prepare their tax forms, including with EITC (Earned Income Tax Credit) for those who qualify.

Offers advice and representation to low income individuals who are having problems with their federal income taxes.

Offers face-to-face meeting with IRS representatives who need help with tax forms, understanding financial tax laws, or materials needed to fill out forms correctly.

A tax-aide program that offers free tax preparation services, to help low and middle income individuals and seniors prepare their tax forms, including with EITC (Earned Income Tax Credit).

Provides Reference, Information and Referral, Reader's Advisory and Library to Your Door (book delivery to eligible Rockville Centre cardholders). Programs include art, book discussions,cooking, exercise, films, music performances, safe driving, tax assistance, technology assistance and author visits downloadable books and audio books, streaming video, museum passes, preloaded kindles, wireless printing, wifi, internet computers, ESL resources, Spanish collection, archives, print and digital magazines and newspapers.

Helps people file their taxes for free while getting the assistance they need. United Way provides MyFreeTaxes in partnership with the IRS’s Volunteer Income Tax Assistance (VITA) program to help filers prepare their tax returns on their own or have their return prepared for them for free. MyFreeTaxes helps people file their taxes for free while getting the assistance they need. Our self-preparation software (accessible by selecting the “By myself” option on our homepage) is completely free. We connect users to one of two self-preparation software options based on their income. We also connect MyFreeTaxes users who need more support filing their return to partner nonprofits who are part of the IRS’ Volunteer Income Tax Assistance (VITA) program (accessible by clicking on the “With assistance” option on our homepage.)

A tax-aide program that offers free tax preparation services, to help low and middle income individuals and seniors prepare their tax forms, including with EITC (Earned Income Tax Credit).

Free online tax preparation resource for income qualified individuals and families. Taxpayers complete intake and consent forms electronically and upload tax documents to a secure site. CASH then prepares the return and schedules a phone appointment to review the return before electronically transmitting it to the IRS. Also provides a self-preparation option.

* UNAVAILABLE IN 2025 * Provides free tax preparation to individuals and families with household income of $73,000 or less. Returns are prepared by IRS certified volunteers. This is a Virtual VITA site; no face-to-face tax preparation available. Virtual appointments will involve tax documents being scanned into a digital system for use by tax preparers, such that no physical documents need be left on site.