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If you see an unusual charge on your medical bill, check with your doctor first. It may be a mistake. If not resolved, contact Medicare.

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

Serves in an oversight capacity to ensure fiscal integrity and accountability for the County of Onondaga. Monitors financial transactions, reports results of operations in accordance with generally accepted accounting principles, and advises County departments and agencies on discharging their responsibilities in a manner deserving of the public trust. Works closely with County administration to achieve structural budgetary balance and develop appropriate internal controls to protect the County's assets.

Links callers with appropriate services using a computerized database of information, national directories, and other resources. FBST May ScheduleFBST June Schedule

Provides real-world tips and tools for individuals to help protect themselves and their loved ones.

Provides information on consumer issues or complaints. Types of complaints handled: Internet, telephone scams, telemarketing, warranties, credit, deceptive advertising, mail order, scholarship scams, office supply scams, franchise, investment scams, identity theft, and funeral complaints.

Provides elder fraud and crime prevention seminars to local community centers and organizations who serve seniors. This is a proactive program that educates and provides tips to seniors on how to stay safe and avoid financial exploitation and other scams.

Connects individuals with esources and information to help you stay safe from common scams.  Register today and if you can’t make one of the free webinars when it is broadcasted, you will get a link to view anytime.

Prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices.

Offers individual counseling for Nassau County seniors who have been victims of financial exploitation and abuse. Provides community education to raise awareness and offer suggestions on how to recognize and avoid senior financial abuse.

The helpline is a free resource for AARP members and nonmembers alike. Trained fraud specialists and volunteers field thousands of calls each month.

Seeks to improve the efficiency and effectiveness of the workers compensation system.

Provides a free helpline for AARP members and nonmembers alike. Trained fraud specialists and volunteers field thousands of calls each month. Get guidance you can trust, free of judgment.

The Dutchess County Office for the Aging offers a wide variety of services to meet the nutritional needs of persons 60 years and older. Services include congregate meals at OFA Friendship Centers, Home Delivered Meals for homebound older adults, nutrition education and counseling, picnics during the summer, and year-round health promotion events.

Consumer Protection receives and investigates complaints, initiates investigations of fraud and/or unfair dealings. Public education on consumer frauds and scams.