Provides information and assistance to veterans, family members, and active military personnel in obtaining records, benefits, and entitlements from the Department of Veteran's Affairs. Services include assisting veterans with obtaining funding, medical treatment or nursing home care.

* Provides support, advocacy, linkage, and referral services. Services are provided by a certified Family Peer Advocate, a provider with lived experience raising and caring for children with mental health conditions. Examples of services include: School advocacy. Basic needs referrals. Emotional support. Health and benefits systems navigation.

Connects families with the resources available in our region, training for a new career, healthy food options, and emergency assistance.To receive a FREE Turkey 607-723-7303 x 101 before November 19, 2025Holiday giveaway November 26, 2025, 11am until all items are gone

Provides free legal representation to clients who are denied or cut off from SSD or SSI benefits.

Provides free legal counseling and representation for low-income individuals who need assistance in civil cases including government benefits, senior legal services, federal tax issue, unemployment insurance, disability, housing landlord/tenant, family law matters, and consumers issues.

Assist persons living with cancer, or their families, with various civil legal issues arising from their condition. Provides permanency planning for children, social security benefit issues, access to health care, public assistance, housing, education, advance directives and discrimination issues.

NY Connects is the single point of entry for long term services and supports for people of any age or payer source.NY Connects can provide information about: Home Care Caregiver Supports Care Coordination Respite Care Transportation Financial Benefits Home Delivered Meals Health Insurance Information Additional Services & Supports

Offers assistance, information and pre-screening for potential for SNAP/food stamp eligibility. Staff assists in completing paperwork, copying documents, scheduling telephone interviews, following up with and advocating on behalf of applicants at the local social services department.Able-Bodied Adults Without Dependents (ABAWDs) are SNAP recipients aged 18-64 who are able to work and don't have a dependent child in their household. They can only receive SNAP benefits for a limited time (3 months in a 36-month period) unless they meet certain work requirements or have an exemption. These work requirements generally involve working or participating in a work program for at least 20 hours per week (80 hours per month). These requirements will not go into effect until FebruaryThere have been a lot of "skimming" problems with EBT cards - it is recommended that people lock their cards if they are not using them and unlock when they go to use them.Below is the link to the EBT Skimming Scam - there is a way to lock EBT cards and this link lets clients know how to do it.EBT Scam Alert | OTDA

* Offers Family and Emergency Services including: Family support and case management services. Advocacy and referrals.* Member of the Emergency Services and Family Stabilization Network.

Provides assistance with securing rights and benefits by educating individuals on their rights and abilities to self-advocate. Also provides peer advocates that are trained to assist individuals with disabilities in a one-on-one supportive setting, lead support groups to mentor other individuals with disabilities, and teach them to be self-advocate.

* Provides peer support for people with disabilities.* Offers an employment program to help people with disabilities increase their employability.* Offers benefits advisement by providing information and advocacy while navigating government health and human service systems.* Offers healthcare advocacy by providing information and assistance with regard to Medicaid, Medicare, Medicaid Managed Care, and Medicaid Funded Services.* Works in conjunction with NY Connects in Monroe, Ontario, Yates, and Wayne County, to inform, assist, and advocate for individuals, caregivers, and family members, seeking community-based long-term services and supports.* Provides housing advocacy by offering information and advocacy on affordable and/or subsidized housing, rental listings, accessibility, home renovations, and home ownership.* Offers peer support groups and services for persons with disabilities.* Provides referrals for equipment loan.* Provides education, assistance to and advocacy for disabled persons wishing to vote.* Provides independent living skills to assist with daily living activities, such as; money and medication management, nutrition, legal rights, socialization, and mobility.* Provides community outreach and education through workshops, classes and other activities to promote awareness of needs of persons with disabilities, and understanding of independent living.

Program offers assistance, information, education and referral about benefits, housing, nursing home advocacy and diversion to avoid moving into a nursing home, respite services for care givers, consumer-directed personal services, traumatic brain injury services, and a personal care bank for toiletries and supplies for families in need.

From resolving medical debts to proving eligibility for public health insurance, obtaining services that should be covered by Medicaid, and helping with language or disability accommodations, helps to eliminate barriers to healthcare for people and families with low-income.

Helps veterans and their family members with: filing claims for county, state and federal veterans benefits registering for Veterans Administration health services obtaining high school diplomas (World War II, Korean and Vietnam veterans) applying, if eligible, for New York State medals

Offers free services to connect families with nutrition assistance such as SNAP, school breakfast, and summer food service programs.

Assists foreign-born persons in dealing with technical, social and personal problems of moving from one culture to another. Recognized by Board of Immigration Appeals (BIA) to administer accurate and current immigration information and assistance.ACA provides help with the following: Petition for alien relatives Fiance petitions Permanent resident (Green Card) issues and re-entry permits Foreign pension assistance Temporary Protected Status (TPS) Asylum cases DACA Free citizenship classes Naturatlization assistance VAWA - Violence Against Women Act

Help individuals with the food stamp (SNAP) application process and eligibility qualifications. Most help can be done over the phone and help is available in both Spanish and English.

Assists local residents with information on town government issues and services, including government-based benefits, with necessary information, filing, and guidance.

The Older Americans Act authorizes Benefits Counseling services to assist older individuals, their family members and/or caregivers in understanding their rights, applying for benefits and receiving appropriate referrals, exercising choice , benefiting from services and opportunities authorized by law, and maintaining the rights of older persons, especially those with reduced capacity, in solving disputes.

Provides an emergency food pantry, employment assistance, social service advocacy (assistance with social service paperwork), a youth enrichment program (after-school), summer youth program, Senior Citizens programs, Translation, Education (GED, college and business school referral, Adult Education Referrals), budget planning and Support services for basic needs and advocacy to low-income residents.

The Senior Outreach Program helps to meet the diverse needs of the aging population, sixty and over. Senior Outreach Workers provide information about programs, benefits, and services that may be available to seniors in our community. Our Senior Outreach Workers are also available to help fill out paperwork or applications for programs. They serve as advocates when seniors are having problems with social security, food stamps, Medicaid, health insurance, and more.

Assists veterans seeking eligible benefits from the US Veterans Administration (VA). An attorney will help determine eligibility and assists with and submits necessary applications and pursues necessary appeals.

Provides a place for families and individuals who are dealing with mental health related issues and/or addiction. They are provided with supportive services and referrals to community services for housing, employment, addiction, mental health, benefits, health and other services. The Living Room provides a safe haven during the day, with needed facilities for the homeless.

Operates an 18-bed shelter to provide emergency housing for Adults and their children who are victims of domestic violence, or sexual assault. Residents participate in individual and group counseling, skills training and parenting education programs. Residents are also provided legal advocacy and assistance in obtaining any public assistance or entitlements.