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Assistance with coordination of care for seniors who live in their own homes, as well as their families. Assistance with linking appropriate resources and determining eligibility for SSI, Medicaid, Lifeline, Food Stamps, and telephone discounts. Assistance with paperwork for entitlement programs such as Medicare, Medicaid, Food Stamps, Insurance counseling etc. Education and Counseling relating to Medicare and Medicare related products. Transportation to medical appointments for an hourly fee plus mileage. Assistance with selecting alternative living arrangements, with the goals of the older adult in mind.

Offers information, education and referral about adaptive equipment, accessibility, disability awareness, ramps and home modifications, medical equipment for loan, and civil rights for people with disabilities.

Assists eligible working families in applying for financial assistance for child care.

Provides non-clinical advocacy and support to victims of domestic abuse, including crisis intervention, safety planning, transitional compensation information, emergency service coordination (housing, food, transportation) and protection order request assistance.

Provides intensive outreach and referrals to services and support networking to lessen feelings of isolation and to enable seniors 60 years of age and older to experience their highest degree of independence. Services provided by visiting seniors in their homes, helping them fill out forms such as HEAP Medicare, SNAP, SSI, etc., and locating services within the community.

Provides long-and short-term crisis intervention, including emergency relocation information, counseling, and referrals for legal, health, and social services. Serves as interpreters in shelters, assists parents with finding childcare, and provides parenting skills workshops. Offers a women's support group for women who have been abused.

Public library. Offers 47 public access computers with networked Microsoft Office Applications, printing (10-cents B&W per page, 25-cents color), and Internet Access. Also features an auditorium available for public use. Serves as a Cooling Center for individuals during times of excessive heat. Always call ahead to make sure a Cooling Center is open before going there. Free tax prep available during tax season; see separate listing and call for information.

Provides an on-site emergency food pantry for residents of specific streets in the City of Lockport (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Provides information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

Provides on-site emergency food pantry for residents of specific streets in the City of North Tonawanda (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Offers information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

Provides on-site emergency food pantry for residents of specific streets in Niagara Falls (call for details) and information on meal planning and budgeting. Also distributes food donations (separate from pantry services) three days per week; first come, first served. Items and quantities vary each week according to donations received, and are given out until they're gone. Provides back rent, mortgage, and utility payment assistance to low income residents of Niagara Falls when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Provides information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Housing location services and landlord/tenant advocacy also provided. Individual advocacy, information and referral, application assistance, case management, asset management, and budget counseling available.

New York State ERAP closed the portal for new applications for this service on January 20, 2023. However, tenants and landlords may continue to upload required documentation for pending submitted applications. Inquiries of applications already submitted may also be available.

Provides community education and planning, as well as direct client services including one-on-one support, trauma informed therapy, crisis intervention, and domestic violence emergency shelter.

Provides information to US citizens from Puerto Rico regarding permits, licenses, certificates, etc, including assisting with citizenship applications and more. Also advocates when an individual needs help with benefits.

Facilitates a community center offering a single-point of entry to all ACCORD services and partner agency services including referrals to other programs and services and follow-up care for individuals in need. Assistance completing home heating applications, referrals and budgeting assistance with utilities. Food pantry on-site.

Offers information, education and referral about adaptive equipment, accessibility, disability awareness, ramps and home modifications, medical equipment for loan, and civil rights for people with disabilities.

Provides assistance to residents of Delaware, Otsego and Schoharie counties with applying for the Emergency Rental Assistance Program (ERAP).

Provides assistance to individuals with disabilities in applying for and/or maintaining benefits and entitlements such as SNAP, TANF, Medical Insurance, SSI/SSDI, Veteran's benefits, and PASS Plans.

Provides assistance with finding and enrolling in a health plan that fits the client's budget and healthcare needs for anyone in the community.

Provides one-on-one assistance to help individuals enroll in government sponsored health insurance programs, such as Medicaid, Homecare Medicaid, Nursing home Medicard, and Medicare Saving Programs
Offers home visits as needed.

Provides confidential services to crime victims, with special emphasis on domestic and sexual violence. Services include emergency shelter, medical crisis intervention, crisis and supportive therapy, support groups, advocacy, crime victim compensation, and safe pet services.

Provides life-skills and assists individuals with obtaining important documents such as driver's license, social security card, and birth certificate.