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Provides a hotline available for fraud reporting, for consumers, insurance, Medicaid, landlord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Provides housing counseling for landlord/tenant-rights and responsibilities, rent payment increases and eviction situations, and mortgage counseling to homeowners. Pre-purchase, pre-rental and mortgage default counseling. Call. Appointment preferred.

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas:

• Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns)
• Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity)
• Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments)
• Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services)
• Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare)
• Student Loan/Debt Counseling
• Health Insurance Navigators (New York State of Health)

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Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

ITU is a union by and for the tenants of Ithaca, to protect tenant rights and advance tenant collective power. It offers help with tenancy issues and has a helpline where volunteer tenants with experience can offer solidarity and limited support. It has an Upstate NY Tenant's Rights Guide (https://www.ithacatu.org/rights) available online. It also advocates for public policy that protects tenants.Winter 2025/2026- Community Mutual Aid and Warming Center, every evening 5pm-9pm at the First Baptist Church, 309 North Cayuga Street. Hot tea and warm place to hang out. Supplies available may include hand warmers, socks, non perishable snacks, blankets, gloves, bandaids, etc. Visitors may also request items as needed.

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas:

• Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns)
• Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity)
• Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments)
• Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services)
• Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare)
• Student Loan/Debt Counseling
• Health Insurance Navigators (New York State of Health)

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Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

Provides New York State's low-income utility consumers with information, assistance, and advice about residential utility matters, as well as legal representation in electric, natural gas, telephone, and other utility related matters.

Provides free civil legal services for individuals who are HIV positive or who have an HIV positive family member, including but not limited to: end of life planning, care and custody planning, child support, custody, visitation, family offenses, divorce, discrimination, bankruptcy, housing problems, and name change.

Provides on-site emergency food pantry for residents of specific streets in the City of North Tonawanda (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Offers information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

Housing navigation assistance for Tompkins County residents. Assistance with the following:Eviction preventionThe process of accessing rental, legal, financial, and other resourcesEviction court attendance and tenant supportNavigating tenant and landlord issuesOutreach to affordable housing developments and other community locations

Functions to empower and educate tenants, preserve affordable housing and livable neighborhoods, and strengthen tenant protections. Offers organizational and technical assistance to tenants groups with these objectives. Maintains Speakers Bureau and publishes newsletter and educational material. Call for more information.

A free legal service program which helps remove barriers to positive health outcomes by addressing social determinants of health and structural inequities facing patients and their care providers. Provides legal assistance in the following areas:

• Housing (Eviction, Section 8, Habitability)
• Family (Custody, Support, Orders of Protection, Divorce)
• Public Benefits (SNAP, DSS, Temporary Assistance)
• Disability (SSI, SSDI, Return to Work)
• Estate Planning (Wills, POA, Healthcare Proxy)
• Name Changes
• Veteran Issues (Discharge Upgrades, Service-Connected Disabilities)
• Referrals

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Provides referrals and general information regarding housing. Offers counseling regarding home ownership, negotiations between tenants/landlords and housing grievance complaints, eviction prevention, housing publications, assistance in obtaining rental subsidies, and housing court assistance.

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Administers Section 8 rental assistance, first time homebuyer programs, and housing rehabilitation programs. Available for Section 8 participants is the Family Self-Sufficiency Program, which assists participants with obtaining employment and education opportunities while building financial capabilities. Develops quality affordable housing for individuals, families, seniors, and people with disability-based needs. Manages subsidized properties. HUD Certified Housing Counseling Agency provides home ownership and rental counseling, including pre-purchase, housing search assistance, financial education (consisting of budgeting, credit, banking, and goal setting), reverse mortgage, and mortgage default counseling. Individual Development Accounts: Offers matched savers programs to help save for Home Purchase, Education, and Small Business Development. Provides technical assistance to communities and other housing providers. Offers workshops for property owners on mold awareness, home repair, landlord/tenant rights and responsibilities, and lead-safe work practices. Staff provides affordable housing opportunities, referrals, and educational programs for tenants and landlords. Maintains listings of affordable apartments and Section 8 friendly apartments in WNY.

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Offers pro bono legal services to low income battered individuals in matters related to safety, financial support and custody of children. Provides assistance with orders of protection, paternity or child support orders, visitation of children and charges of child neglect due to domestic violence.

The Housing Resource Center provides services for Yonkers residents, that educate tenants, prevent eviction, end homelessness, and improve living conditions for singles and families. For over 20 years, we have been assisting households with a wide range of services, including: professional guidance to prevent evictions, code enforcement for improved housing conditions, emergency assistance for displaced families, tenant education and training short-term financial assistance with intensive case management for qualifying households.

A nonprofit law firm that provides free legal aid, including legal representation, advocacy, and other services, to low-income people in 14 counties of Western New York. Provides help with problems relating to housing/homelessness, evictions, foreclosure, domestic violence, orders of protection, family law issues (with referral from the family court), re-entry, unemployment insurance denials, Supplemental Security Income (SSI) denials, government benefits, public assistance, SNAP, and other legal problems. Can also provide community legal education presentations on the topics described above. The Olean Office of LawNY helps qualified clients in Cattaraugus County. ##REENTRY##

Provides rental counseling that will help people to put the best practices in place to be a successful renter/tenant.

Emergency Housing Provides comprehensive services to at-risk and homeless households to promote retention and maintenance of safe, affordable housing, access to support services and provides case management. Also provides Emergency Shelter for Code Blue.Housing Services Provides housing education, counseling, and budgeting guidance for renters, homeowners and potential homeowners.Transitional Housing Provides supports and financial assistance to victims who have become homeless as a result of fleeing an abusive situation.