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A not for profit HUD Approved Housing Counseling agency that provides pre- and post-purchase counseling, foreclosure prevention, and rental counseling to landlords and tenants. Offers the following programs: - First Time Homebuyers Program - Foreclosure Prevention - Home Equity Conversion Mortgage Counseling / Reverse Mortgage Counseling - Landlord Training - Rental Registry - Tenant Education - DHS Inspections

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas: - Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns) - Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity) - Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments) - Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services) - Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare) - Student Loan/Debt Counseling - Health Insurance Navigators (New York State of Health) ##RENTRY##

Administers Section 8 rental assistance, first time homebuyer programs, and housing rehabilitation programs. Available for Section 8 participants is the Family Self-Sufficiency Program, which assists participants with obtaining employment and education opportunities while building financial capabilities. Develops quality affordable housing for individuals, families, seniors, and people with disability-based needs. Manages subsidized properties. HUD Certified Housing Counseling Agency provides home ownership and rental counseling, including pre-purchase, housing search assistance, financial education (consisting of budgeting, credit, banking, and goal setting), reverse mortgage, and mortgage default counseling. Individual Development Accounts: Offers matched savers programs to help save for Home Purchase, Education, and Small Business Development. Provides technical assistance to communities and other housing providers. Offers workshops for property owners on mold awareness, home repair, landlord/tenant rights and responsibilities, and lead-safe work practices. Staff provides affordable housing opportunities, referrals, and educational programs for tenants and landlords. Maintains listings of affordable apartments and Section 8 friendly apartments in WNY.

A nonprofit law firm that provides free legal aid, including legal representation, advocacy, and other services, to low-income people in 14 counties of Western New York. Provides help with problems relating to housing/homelessness, evictions, foreclosure, domestic violence, orders of protection, family law issues (with referral from the family court), re-entry, unemployment insurance denials, Supplemental Security Income (SSI) denials, government benefits, public assistance, SNAP, and other legal problems. Can also provide community legal education presentations on the topics described above. The Olean Office of LawNY helps qualified clients in Cattaraugus County. ##REENTRY##

Offers a variety of legal clinics, outlined below. Access to Justice Hybrid Clinic: Students staff either the Help Desk in Erie County Family Court or the Pro Se Assistance Program in the U.S. District Court for the Western District of New York (Buffalo and Rochester). Animal Law Clinic: The Animal Law Clinic focuses on national, state, and local policy addressing animal welfare issues, such as puppy mills, feral and community cats, and former racehorses. Civil Rights and Transparency Clinic: A litigation clinic focused on civil rights and civil liberties, spanning constitutional liberties like free speech, privacy, due process, and statutory civil rights against discrimination. COVID Response Legal Clinic: Student attorneys serve unmet access-to-justice needs of the community, helping individual and families who are facing unexpected legal matters due to the coronavirus. e-Law Center Clinic: Works with diverse companies who are confronting a variety of business challenges specific to startups and early stage high-growth ventures. Environmental Advocacy Clinic: Focuses on state, national, and international environmental policy issues that have a direct impact on Western New York, as well as national and international implications. Family Violence and Women's Rights Law: Focuses on attaining justice and safety for victims of intimate partner violence. Mediation Clinic: Working on cases referred by local courts or other mediation agencies, students help resolve disputes in family law, small claims, and the community. Puerto Rico Recovery Assistance Legal Clinic: Provides practical legal research and thoughtful pro bono service through an ongoing collaborative effort to empower a resilient Puerto Rico.

Provides civil legal services for mental health consumers, including assistance related to: - SOCIAL SECURITY DISABILITY/SUPPLEMENTAL SECURITY INCOME (SSI): Appeal of benefit denial, Initial SSD/SSI applications, Continuing Disability Review (CDR/Cessations), and Overpayments - PUBLIC BENEFITS: Appeal of benefit denial, termination or suspension of: Temporary Assistance, Food Stamps (SNAP), and Medicaid (MA) - HOUSING LAW: Landlord/Tenant Disputes and Tenant’s Rights, Evictions (Advice & Counsel), and Section 8 Informal Hearings - FAMILY LAW: Uncontested Divorces, Contested Divorces (disputes other than custody or child support) on a case by case basis, Child Support, and Custody/Visitation - CONSUMER LAW: Bankruptcy advisement (Chapter 7), Formal complaints to Attorney General, Creditor Harassment, and Student Loan Discharge advisement (TPD-based on disability) - ADVANCE DIRECTIVES: Power of Attorney, Other/related advanced directives (limited basis)

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Provides civil legal services in the following areas: - Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns) - Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity) - Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments) - Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services) - Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare) - Student Loan/Debt Counseling - Health Insurance Navigators (New York State of Health) ##RENTRY##

Provides on-site emergency food pantry for residents of specific streets in the City of North Tonawanda (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Offers information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas: - Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns) - Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity) - Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments) - Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services) - Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare) - Student Loan/Debt Counseling - Health Insurance Navigators (New York State of Health) ##RENTRY##

ITU is a union by and for the tenants of Ithaca, to protect tenant rights and advance tenant collective power. It offers help with tenancy issues and has a helpline where volunteer tenants with experience can offer solidarity and limited support. It has an Upstate NY Tenant's Rights Guide (https://www.ithacatu.org/rights) available online. It also advocates for public policy that protects tenants.Winter 2025/2026- Community Mutual Aid and Warming Center, every evening 5pm-9pm at the First Baptist Church, 309 North Cayuga Street. Hot tea and warm place to hang out. Supplies available may include hand warmers, socks, non perishable snacks, blankets, gloves, bandaids, etc. Visitors may also request items as needed.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

Offers pro bono legal services to low income battered individuals in matters related to safety, financial support and custody of children. Provides assistance with orders of protection, paternity or child support orders, visitation of children and charges of child neglect due to domestic violence.

Provides housing counseling for landlord/tenant-rights and responsibilities, rent payment increases and eviction situations, and mortgage counseling to homeowners. Pre-purchase, pre-rental and mortgage default counseling. Call. Appointment preferred.

Provides New York State's low-income utility consumers with information, assistance, and advice about residential utility matters, as well as legal representation in electric, natural gas, telephone, and other utility related matters.

Help organize and counsel tenants regarding their rights and to fight for increased services, less landlord harassment, and more affordable rents

Functions to empower and educate tenants, preserve affordable housing and livable neighborhoods, and strengthen tenant protections. Offers organizational and technical assistance to tenants groups with these objectives. Maintains Speakers Bureau and publishes newsletter and educational material. Call for more information.

Provides Landlord/Tenant mediation, conflict resolution and counseling in tenant's rights.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

In collaboration with Cornell Law schoolClients with tenancy related legal concerns can contact the housing hotline by filling out this online intake form: https://ithacatenantresources.org/tlh or by calling 607-301-1560.The Tenants Legal Hotline provides free legal advice to residential (non-commercial) tenants. Once Hotline volunteers conduct intake, tenants are connected with a law student who works closely with a licensed attorney to provide the brief advice.

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

Carries out functions of the Attorney General's office in the Southern Tier, such as: protecting consumers against fraud offers help with identity theft cases (including an online identity theft tool kit: https://ag.ny.gov/consumer-frauds-bureau/identity-theft ) safeguarding civil and workers' rightsoverseeing the dissolution, amendments to the certificate of incorporation of charities and sale of all or substantially all of not-for-profit assets, as well as charitable trusts and estates

Provides free civil legal services for individuals who are HIV positive or who have an HIV positive family member, including but not limited to: end of life planning, care and custody planning, child support, custody, visitation, family offenses, divorce, discrimination, bankruptcy, housing problems, and name change.