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Offers the opportunity for individuals to report housing or building contractor problems, housing discrimination issues, and renters dealing with landlord issues, and have been unsuccessful at getting help at a local level.

211 Hudsson Valley / ADK

Offers information and referrals about home buying, foreclosures, rental property, section 8, tenant rights, and much more, utilizing many venues such as website, phone, list serves and mailing lists.

211 Hudsson Valley / ADK

Functions to empower and educate tenants, preserve affordable housing and livable neighborhoods, and strengthen tenant protections. Offers organizational and technical assistance to tenants groups with these objectives. Maintains Speakers Bureau and publishes newsletter and educational material. Call for more information.

211 Hudsson Valley / ADK

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

211 North East New York

ITU is a union by and for the tenants of Ithaca, to protect tenant rights and advance tenant collective power. It offers help with tenancy issues and has a helpline where volunteer tenants with experience can offer solidarity and limited support. It has an Upstate NY Tenant's Rights Guide (https://www.ithacatu.org/rights) available online. It also advocates for public policy that protects tenants.Winter 2025/2026- Community Mutual Aid and Warming Center, every evening 5pm-9pm at the First Baptist Church, 309 North Cayuga Street. Hot tea and warm place to hang out. Supplies available may include hand warmers, socks, non perishable snacks, blankets, gloves, bandaids, etc. Visitors may also request items as needed.

211 Tompkins Cortland

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

211 North East New York

Provides a hotline available for fraud reporting, for consumers, insurance, Medicaid, landlord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

211 Hudsson Valley / ADK

Provides housing counseling for landlord/tenant-rights and responsibilities, rent payment increases and eviction situations, and mortgage counseling to homeowners. Pre-purchase, pre-rental and mortgage default counseling. Call. Appointment preferred.

211 Hudsson Valley / ADK

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

211 North East New York

Provides referrals and general information regarding housing. Offers counseling regarding home ownership, negotiations between tenants/landlords and housing grievance complaints, eviction prevention, housing publications, assistance in obtaining rental subsidies, and housing court assistance.

211 Central New York

Free legal advice about civil (non-criminal) legal problems, including issues such as: consumer, including frozen bank accounts; debt problems; student loans; ID theft; car problems; utility shutoffs and other consumer problems; housing, including evictions, lockouts, security deposits, repair problems, subsidized housing, foreclosures and other housing problems; Special Education and other school ; access to healthcare; public benefits; divorce and other family matters, including child support, custody, child protective matters, and guardianship; domestic violence; elder law; employment; disability discrimination and other disability issues; unemployment benefits; welfare, Medicaid and food stamps.

211 Susquehanna UW Vestal

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

211 North East New York

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

211 North East New York

Founded in 2020, The Cornell Law School Tenants Advocacy Program is a law school clinic where experienced attorneys, law students, and undergraduate volunteers work together year-round to provide free legal services to residential tenants in upstate New York. Our team has helped tenants avoid eviction, receive repairs, recover security deposits, and more. For more information about us, please visit sites.lawschool.cornell.edu/tenants-advocacy. To request free legal assistance, please call our hotline at 607-301-1560 or submit an online intake form at https://ithacatenantresources.org/tlh/intake

211 Tompkins Cortland

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

211 North East New York

Housing navigation assistance for Tompkins County residents. Assistance with the following:Eviction preventionThe process of accessing rental, legal, financial, and other resourcesEviction court attendance and tenant supportNavigating tenant and landlord issuesOutreach to affordable housing developments and other community locations

211 Tompkins Cortland

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

211 North East New York

Provides a hotline available for fraud reporting, for consumers, insurance, Medicaid, landlord/tenant issues, etc. Also offers a "Tenants Rights Guide" with information about leases, safety, repairs, and rights available to both tenants and landlords.

211 Hudsson Valley / ADK

Provides housing counseling for landlord/tenant-rights and responsibilities, rent payment increases and eviction situations and mortgage counseling to homeowners. Pre-purchase, pre-rental and mortgage default predatory lending counseling. Call. Appointment required for some counseling.

211 Hudsson Valley / ADK

Provides rental counseling that will help people to put the best practices in place to be a successful renter/tenant.

211 Hudsson Valley / ADK

A not for profit HUD Approved Housing Counseling agency that provides pre- and post-purchase counseling, foreclosure prevention, and rental counseling to landlords and tenants. Offers the following programs:

• First Time Homebuyers Program
• Foreclosure Prevention
• Home Equity Conversion Mortgage Counseling / Reverse Mortgage Counseling
• Landlord Training
• Rental Registry
• Tenant Education
• DHS Inspections

211 Western New York

Legal services are provided by advisors affiliated with the Center for Elder Law and Justice. Legal advisors may assist with issues such as advance directives, will preparation, elder abuse, scams, Medicare rights, pension benefits, landlord/tenant disputes, and consumer problems.

211 Western New York

A not-for-profit public interest firm providing free legal services to low-income individuals and families in Western New York. NLS aims to create the greatest access to the justice system for low-income individuals and those living with disabilities to pursue goals that will increase both the stability and the quality of their lives. Offers services in the following areas:

• Housing (evictions, unsafe conditions, housing choice vouchers, discrimination, landlord/tenant concerns)
• Family (DV, family offense petitions, custody, visitation, divorce, child and spousal support, paternity)
• Public Benefits (temporary assistance, SNAP, Medicaid, utility shutoffs, emergency assistance, fair hearings, overpayments)
• Medical-Legal Partnership (temporary assistance, SNAP, wills, SSI, Veteran services)
• Disability (health insurance coverage issues, denial of services and equipment, SSI, SSDI, benefits advisement, overpayments, Medicaid/Medicare)
• Student Loan/Debt Counseling
• Health Insurance Navigators (New York State of Health)

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211 Western New York

Provides on-site emergency food pantry for residents of specific streets in the City of North Tonawanda (call for details) and information on meal planning and budgeting. Provides rent, mortgage, and utility payment assistance to low income individuals and families when funds are available; funds are currently unavailable. Fair Housing Advocacy Program assists individuals who feel they are victims of discrimination when purchasing or renting a home. Offers information, assessment, and referral to the appropriate federal, state, or local human rights agency or court. Provides housing location services and landlord/tenant advocacy. Individual advocacy, information and referral, application assistance, asset management, and budget counseling are also available.

211 Western New York

211 Western New York