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A "one-stop shop" system with access to City of Buffalo services, information, and non-emergency police services. Residents can dial 311 within city limits, 716-851-4890 outside the city, visit the website, or download the BUFF311 App to report service needs, check on the status of previous service requests, or obtain information regarding city programs.
A report or request can be sent anonymously through the 311 applications, made via online requests or by calling the office. However, if you choose this option, you will not be able to track the progress online. For this follow-up information, you may contact the Call Center by phone. Your anonymity will always be respected.
The following city service categories are covered by the 311-contact center, website, and app:
-POLICE: Noise nuisances, ATVs / Dirt Bikes, Loitering, Report a Tip
-ANIMALS: Rodents, Licensing, Excessive Barking, Animal Cruelty
-FORESTRY: City Tree Trimming, City Tree Removal, City Property Tree Planting
-STREETS: Potholes, Street Plowing, Sidewalk Repairs, Traffic Signs
-SANITATION: Garbage Tote Issue, Street Sweeping, Missed Weekly Pickup
-GRAFFITI: Report Location of Graffiti
-HOUSING/INSPECTIONS: Request an Inspection, Report Violations, New/Existing Permit Services
-UTILITIES: Streetlights, Sewer Authority, Water Authority
A "one-stop shop" system with access to City of Buffalo services, information, and non-emergency police services. Residents can dial 311 within city limits, 716-851-4890 outside the city, visit the website, or download the BUFF311 App to report service needs, check on the status of previous service requests, or obtain information regarding city programs.
A report or request can be sent anonymously through the 311 applications, made via online requests or by calling the office. However, if you choose this option, you will not be able to track the progress online. For this follow-up information, you may contact the Call Center by phone. Your anonymity will always be respected.
The following city service categories are covered by the 311-contact center, website, and app:
-POLICE: Noise nuisances, ATVs / Dirt Bikes, Loitering, Report a Tip
-ANIMALS: Rodents, Licensing, Excessive Barking, Animal Cruelty
-FORESTRY: City Tree Trimming, City Tree Removal, City Property Tree Planting
-STREETS: Potholes, Street Plowing, Sidewalk Repairs, Traffic Signs
-SANITATION: Garbage Tote Issue, Street Sweeping, Missed Weekly Pickup
-GRAFFITI: Report Location of Graffiti
-HOUSING/INSPECTIONS: Request an Inspection, Report Violations, New/Existing Permit Services
-UTILITIES: Streetlights, Sewer Authority, Water Authority
Categories
Street / Highway Traffic Control
Cruelty to Animals Investigation
Zoning Adjustment Boards
Graffiti Removal
Trash / Garbage Pickup
Sewage Treatment Facilities
City / County Planning Offices
Parking Regulations Enforcement
Workplace Recycling Programs
Hazardous Waste Exchange
Christmas Tree Recycling
Traffic Signs
Barking Dogs Control
Traffic Signals
Tree Planting Programs
Electronic Waste Recycling
Waste Tire Recycling
Large Item Trash / Garbage Pickup
Parking Regulations Information
Noisy Neighbors Control
Street Lights
Building Inspection
Residential Recycling Programs
Animal Licenses
Pothole / Road Repair
Street Signs
311 Services
Sewer System Maintenance
Building Code Enforcement / Appeals
Snow Clearance / Street Salting
Government and services
Government and services
Categories
Street Maintenance
Building Code Violations Reporting
City/Town Clerk Offices
Community Courts
Wastewater Collection/Processing
Water Supply System
Marriage Certificates
Animal Licenses
Birth Certificates
Noise Abatement
Property Tax Information
Building Code Information
Hunting Licenses
Disability Parking Permits
Animal Control
Historic Preservation
Property Tax Assessment Agencies
Death Certificates
Marriage Licenses
Provides monitoring, evaluation, and control of health hazards affecting military and civilian personnel.
Provides monitoring, evaluation, and control of health hazards affecting military and civilian personnel.
Categories
Hazardous Spill Cleanup
Noise Abatement
Lead Testing
Industry Specific Occupational Health and Safety
Asbestos Testing
Armed Forces Civilian Auxiliaries
* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors
* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors
Categories
Dead Animal Pickup
Street Construction/Repair
Recycling
311 Services
Carbon Monoxide Detectors
Noise Abatement
Abandoned Vehicle Reporting/Removal
Graffiti Removal
Trash/Garbage Pickup
Water Service Connection/Repair
Smoke Alarms
Street Lights
Snow Clearance/Street Salting
Government and services
Government and services
Categories
Building Code Information
Building Code Violations Reporting
Street Maintenance
Animal Licenses
Water Supply System
City/Town Clerk Offices
Snow/Ice Removal Ordinance Enforcement
Hunting Licenses
Building Permits
Disability Parking Permits
Animal Control
Wastewater Collection/Processing
Marriage Licenses
Fishing Licenses
Historic Preservation
Noise Abatement
Government and services
Government and services
Categories
Building Code Information
Death Certificates
Property Tax Collection Agencies
Property Tax Assessment Agencies
Zoning
Street Maintenance
Animal Licenses
Historic Preservation
Community Courts
Noise Abatement
Disability Parking Permits
Animal Control
Building Code Violations Reporting
Building Permits
Birth Certificates
City/Town Clerk Offices
City/County Parks
Marriage Licenses
* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors
* Provides information on the following environmental services: Refuse and recycling collection. Commercial refuse. Street lighting. Graffiti removal. Dead animal removal. Bridge maintenance. Snow and ice removal. Street and sidewalk repair. Leaf collection. Vacant lot maintenance. Water billing, quality, emergencies and meter readings. Public work services.* Offers an information line for questions regarding City Hall departments and services.* Reporting of non-emergency crimes.* Offers the Carbon Monoxide and Smoke Detectors Landlord program. Tenants can contact for information about the program. Property landlord has to apply for the city to do the installation of the detectors
Categories
Dead Animal Pickup
Street Construction/Repair
Recycling
311 Services
Carbon Monoxide Detectors
Noise Abatement
Abandoned Vehicle Reporting/Removal
Graffiti Removal
Trash/Garbage Pickup
Water Service Connection/Repair
Smoke Alarms
Street Lights
Snow Clearance/Street Salting
Government and services
Government and services
Categories
Property Tax Information
Street Maintenance
Community Courts
Animal Licenses
Building Code Information
Building Code Violations Reporting
Marriage Licenses
Birth Certificates
City/Town Clerk Offices
Death Certificates
Noise Abatement
Disability Parking Permits
Property Tax Collection Agencies
Zoning
Animal Control
Snow/Ice Removal Ordinance Enforcement
Building Permits
Historic Preservation