Provides counselors to discuss information about Medicare, Medicare Supplemental Insurance, Managed Care, Medicaid and Long Term Care Insurance.

In collaboration with New York State Community Service Society, assist people who are enrolled in New York State Medicaid manage care plans and those who receive long-term care services; such as questions regarding Medicare and Medicaid programs for those receiving long-term care, managed care option, help to resolve problems with plan and providers, help in lodging complaints or appeal health care decisions. Medicaided Facilitated Enrollment Program is also offered for the aged, blind and disabled to assist in enrolling and receiving insurance programs, such as Medicaid, long term care (for homecare) enrollment, Medicaid recertification, Medicare Savings Program.

Individuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid home care programs should call New York Medicaid Choice at 1 (888) 401-MLTC (6582). Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aide services, should call the Home Care Intake Unit at (631) 854-9585. The Independent Consumer Advocacy Network (ICAN) is an independent, conflict-free entity providing Individuals free assistance in accessing care, filing grievances, appealing adverse decisions, and understanding and exercising rights and responsibilities. There are 60 physical locations throughout NYS for in-person assistance, a call center (1-844-614-8800) for the entire state, and a website icannys.org. ICAN currently serves MLTC plan enrollees and mainstream Medicaid managed care enrollees who receive long term care. Call for detailed information.

Provides case management services to intellectually and/or developmentally disabled. Call for further information.

Provides a Medicaid Service Coordinator (MSC) that helps individuals with intellectual and/or developmental disabilities explore life needs and wants by assisting them in gaining access to necessary supports and services. Call for further information.

Provides one-on-one assistance to help individuals enroll in government sponsored health insurance programs, such as Medicaid, Homecare Medicaid, Nursing home Medicard, and Medicare Saving Programs
Offers home visits as needed.

Provides assistance to families, individuals, and businesses with information and assistance applying for health insurance (Medicaid, Child Health Plus, and Marketplace Qualified Health Plans) through the New York State of Health Marketplace.

The Health Insurance Information Counseling and Assistance Program (HIICAP) supplies people over 60 with counseling regarding Medicare A, B and D, QMB, SLMB, retiree health plans, other health insurance, medigap policies, long term care insurance, claim processing, EPIC, etc. THe Office for the Aging needs volunteers for its health insurance counseling helpline. To become a volunteer, one must go through HIICAP training

Services Offered: Information and referral services for pregnant women and parenting families STEP Early Childhood (birth-5yrs) effective parenting classes Professional and consumer health education and assistance to enroll in available medical coverage programs, including Medicaid and Child Health Plus and help with other insurance issues Smoking cessation program with telephone counseling Free resource library including videos on childbirth, parenting, nutrition, etc.

A public health insurance application assistance program for people who are aged, blind or disabled. We educate and assist New Yorkers with enrolling in and using public health insurance programs. Facilitated Enrollment consists of private, one-on-one counseling about Medicaid and the Medicare Savings Program. We can meet with people at our offices, various public locations, by phone or at a client's home if they are unable to travel. Our service areas include Chenango, Cortland, Delaware and Otsego counties.

Provides assistance with finding and enrolling in a health plan that fits the client's budget and healthcare needs for anyone in the community.

Provides services to adults and children with developmental disabilities who waive the right to live in an institution and choose to live at home with their families. Case management services are provided to clients who are on Medicaid and also to those who are not Medicaid eligible.

St. Mary's Insurance Enrollment Facilitation: A full time enrollment specialist is available 5 days a week and by appointment to assist any community member with information or assisted enrollment in government sponsored health insurances including Family Health Plus, Child Health Plus and Medicaid. Services are free.

Offers assistance accessing programs, benefits and community resources. Provides ongoing assessment, coordination, and advocacy for all needs, including hospital discharge, and educational services.

Provides general information and answers questions for Medicaid recipients. Provides telephone referral service to primary care physicians, dentists or other providers of medical services who accept Medicaid.

Medicaid provides medical assistance for those families and individuals whose medical expenses exceed their income. DSS processes applications for a variety of health insurance programs.

All Temporary Assistance, Medicaid-only and SSI-Medicaid clients, may choose from five managed care plans to receive the complete menu of Medicaid Benefits. There are no costs, no caps, and no co-payments. Each member has his/her own physician or pediatrician-OB/GYN, who will coordinate all their health needs. Call New York Medicaid Choice at 1-800-505-5678 to receive a packet of informative brochures on each plan and an enrollment form.

Provides a full range of entitlement counseling, including Medicare, Medicaid, Veterans Benefits, tax abatement, educational lectures, and on-going care givers support groups. Program also includes a referral service for home care assistance and non-emergency medical transportation. A food pantry is available to those who are eligible on Wednesdays and Fridays.

Hamaspik assistance provides in scheduling appointments, identifying and accessing needed services, obtaining financial assistance, and meeting other needs to individuals living independently in the community, or their families.

Medicaid provides medical assistance for those families and individuals whose medical expenses exceed their income. DSS processes applications for a variety of health insurance programs.

Individuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid home care programs should call New York Medicaid Choice at 1 (888) 401-MLTC (6582). Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aide services, should call the Home Care Intake Unit at (631) 854-9585. The Independent Consumer Advocacy Network (ICAN) is an independent, conflict-free entity providing Individuals free assistance in accessing care, filing grievances, appealing adverse decisions, and understanding and exercising rights and responsibilities. There are 60 physical locations throughout NYS for in-person assistance, a call center (1-844-614-8800) for the entire state, and a website icannys.org. ICAN currently serves MLTC plan enrollees and mainstream Medicaid managed care enrollees who receive long term care. Call for detailed information.

Medicaid Application Assistance Program (MAAP) offers Medicaid application assistance. Facilitated Enroller can assist with the process of applying for Medicaid including going over the application, help to compile all the information needed to apply, submit the application and necessary documents to the local Department of Social Services.

Provides assistance with enrollment/access to Medicaid. Provides ongoing assessment, advocacy, and service coordination. Maintains eligibility requirements.

Provides essential medical services for persons receiving Public Assistance and other low-income persons. Services covered include inpatient and outpatient hospital care, physician services, skilled nursing care, laboratory and x-ray services, early and periodic screening of children, home health care services and transportation services. Call for detailed information regarding services offered. Medicaid can cover incontinence supplies, including diapers, for children and adults who meet specific requirements.

Individuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid home care programs should call New York Medicaid Choice at 1 (888) 401-MLTC (6582). Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aide services, should call the Home Care Intake Unit at (631) 854-9585. The Independent Consumer Advocacy Network (ICAN) is an independent, conflict-free entity providing Individuals free assistance in accessing care, filing grievances, appealing adverse decisions, and understanding and exercising rights and responsibilities. There are 60 physical locations throughout NYS for in-person assistance, a call center (1-844-614-8800) for the entire state, and a website icannys.org. ICAN currently serves MLTC plan enrollees and mainstream Medicaid managed care enrollees who receive long term care. Call for detailed information.