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Represents the Department of Social Services in administrative hearings.

Provides eligible families with financial assistance to meet the cost of approved day care.

* Offers information and referral to individuals looking to become child care providers, including help with licensing. Also provides customized referrals to parents about child care providers that are licensed in the area.

* Offers emergency assistance, TANF and Safety Net Programs for eligible individuals and families. SNAP. Rent assistance. Medicaid. Child Care Subsidy (child care block grant).

Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:

Provides subsidies to employed persons for the cost of day care for children ages 6 weeks to 12 years in certified day care homes, day care centers, group homes, or acceptable informal providers.

Assists eligible working families in applying for financial assistance for child care.

Investigates all reported allegations of fraud in the Temporary Assistance, SNAP, Medicaid, HEAP, and Day Care programs. Also investigates day care providers being paid by Social Services who do not really provide care and cases involving food stamp trafficking. Does not investigate Social Security, Disability, Workman's Comp, Unemployment, or Section 8.

Determines eligibility of families for day care subsidies, promotes quality day care in the community and offers technical assistance to providers in meeting New York State regulations. Child care assistance is authorized for eligible individuals through a variety of programs outlined below. Each program determines method of payment, required paperwork, and who to contact with questions and problems. Temporary Assistance Day Care: Available for TANF or Safety Net households involved in approved training programs or work site assignments. Program enables parents to work or participate in approved training programs while receiving child day care services. Transitional Day Care: Available when a Temporary (Public) Assistance case is closed and there is a need for day care services due to employment. Transitional day care is guaranteed for 12 months if working families earn less than or equal to a designated percentage of The State Income Standard (which is based on The Federal Poverty Level and subject to charge). Parents contribute to the cost of care based on a sliding income scale. Non-Temporary Assistance Day Care: Available to employed families who earn less than or equal to a designated percentage of the State Income Standard. Parents contribute toward the cost of care based on a sliding income scale. This assistance is also provided to teen parents attending high school and people working toward a GED who are under the age of 21. Preventive/Protective Services Day Care: Available to recipients of Children's Services when day care is mandated as part of the family's service plan.

Provides assistance to low income families to cover the cost of their daycare expenses for children between the ages of 6 weeks and 13 years old.

Clinton County provides services through the Child Care Development Block grant to working parents receiving financial assistance (TANF) or as a low income subsidy in an effort to assist them in becoming more self-sufficient. The family's eligibility for a child day care subsidy is based on their need and their household income. Child day care services are provided on either a formal or informal basis. Daycare is provided for children age 6 through 12 years. Under certain circumstances, care may be provided through 18 years of age, or if care is court ordered.

Provides financial help for child care needs to working families who do not earn enough to be in the median income range based on government standards.

Child Care (Day Care) is a critical element for families who are trying to gain and/or maintain employment and self-sufficiency. Parents who would like to know if they qualify for child care assistance can call the child care application line at (845)615-5452 for a screening, answers to questions re: the child care application process/ program, and to have an application for child care mailed to them.

Provides financial assistance for child care for low-income families of children with disabilities or where parents are working, in school or in a training program.

Provides financial assistance for daycare costs to families with income below 300% of the federal poverty level. Supplements out-of-pocket expenses for daycare costs.

Administers Temporary Assistance including Family Assistance, Safety Net Assistance, SNAP, and childcare assistance. An application for Temporary Assistance is an automatic application for Medical Assistance and SNAP benefits. May be able to assist with rent and mortgage payments, depending on the circumstances. Provides once-only or alternative assistance to applicants, who are low-income and without sufficient resources, in the form of diversion services. May include transportation and work related expense assistance.

Online eligibility questionnaire to help parents determine their eligibility for financial support from the state's Child Care Assistance Program for low or no-cost child care. Immediately lets parents know whether they meet the basic criteria for eligibility and directs them to the local department of social services to apply for funding. Questionnaire is available in 12 languages.

Administers Temporary Assistance including Family Assistance, Safety Net Assistance, SNAP, and childcare assistance. An application for Temporary Assistance is an automatic application for Medical Assistance and SNAP benefits. May be able to assist with rent and mortgage payments, depending on the circumstances. Provides once-only or alternative assistance to applicants, who are low-income and without sufficient resources, in the form of diversion services. May include transportation and work related expense assistance.

Provides financial assistance for child care.

Provides income-based childcare subsidies (financial assistance) to help offset the high cost of childcare.

Provides outreach to Veterans identified as at risk of suicide, provides a baseline mental health assessment to potential participants in the program, and provides the following services for eligible participants: - Coordination of emergency treatment for participants, including coverage of any initial monetary charges for treatment, as long as the participant receives ongoing clinical services through the Department of Veterans Affairs (VA) - Case management with a holistic, individualized approach - Peer support - Assistance in obtaining VA benefits, including but not limited to vocational and rehabilitation services, employment and training services, educational assistance, housing assistance, and health care (including mental health care) services - Assistance in obtaining and coordinating with other public benefits for crisis-related needs, including health care services, daily living services, legal services, personal financial planning, credit counseling, and employment and vocational services - Eligible temporary income support assistance - Transportation assistance in the form of public transportation tokens - Childcare payment assistance for children under the age of 13 - General suicide prevention stability assistance, which can assist participants with funds to cover anything that may be contributing to a suicidal factor specific to a participant - Other suicide prevention services that are necessary for improving mental health such as adaptive sports, equine therapy, indoor or outdoor recreational therapy, substance use reduction programming, and individual, group, or family counseling All financial assistance is provided directly to third parties for services to veterans, and funds do not go directly to veterans themselves. ##Veteran##

Provides various support services to families with children. Services include information and referrals related to raising children, testing for children who may shows signs of delay, along with parent skills classes and parent/child groups. Training and professional development opportunities for child care providers on all aspects of early childhood development, early care and learning.

Administers enrollment of low income families using friends or family for child care in a DSS program that provides child care subsidies. Inspects legally exempt child providers to ensure they meet minimum health and safety requirements. Technical assistance is provided via phone, on-site or off-site.

Enrollment of providers that do not have to be registered or licensed according to the New York State Office of Children and Family Services regulations in order to be paid for child care services by the local Department of Social Services.

Works with parents, providers, businesses, and community organizations to help promote the availability of quality child care services in the area. Provides parents with referrals and information on evaluating quality child care, plus resources on various parenting issues. Also offers providers access to valuable training and support services for new or established programs.