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Investigates all reported allegations of fraud in the Temporary Assistance, SNAP, Medicaid, HEAP, and Day Care programs. Also investigates day care providers being paid by Social Services who do not really provide care and cases involving food stamp trafficking. Does not investigate Social Security, Disability, Workman's Comp, Unemployment, or Section 8.

Provides financial aid for food, rent, clothing, shelter, etc. to qualifying individuals or families of low income under severe financial pressure from disaster, catastrophic illness or family breakup. Also, provide WIC, child care expense assistance, and provides financial assistance which enables people who are aged, blind or have a disability, are limited in their ability to care for themselves.

Provides child care scholarships and resources for financial aid to low-income to mid-income working parents. Help parents complete applications, gather documentation, understand the rules and regulations and follow up on case status.This help is also provided for day camps(Not including sleep away camps).

Provides financial help for child care needs to working families who do not earn enough to be in the median income range based on government standards.

Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:

Provides subsidies to employed persons for the cost of day care for children ages 6 weeks to 12 years in certified day care homes, day care centers, group homes, or acceptable informal providers.

Provides subsidies to employed persons for the cost of day care for children ages 6 weeks to 12 years in certified day care homes, day care centers, group homes, or acceptable informal providers.

Provides eligible families with financial assistance to meet the cost of approved day care.

Provides temporary benefits and services to income eligible individuals and families with the aim of helping them become self-sufficient. Services include Temporary Assistance to Needy Families (TANF) or Family Assistance, Safety Net Assistance (for single individuals or childless couples), employment and food stamp benefits. Child care subsidies are available to low income families to enable them to afford child care and continue to work. May use a registered or informal provider or a relative.

Provides emergency financial assistance to those in need, i.e. requests for food, clothing, shelter, utilities, prescriptions, auto repair, child care services and other related programs.

Provides information about child care options, how to evaluate care, referrals to programs that may meet individual needs, other parent education materials and other financial options. Offers small business start-up assistance, training and technical assistance, mini grants, reimbursement for food costs and home and center visitations to child care providers. Also provides demographic information, child care supply and demand, policy planning and development. Parents in Steuben County may take advantage of a subsidy program to help with the cost of child care.

Provides child care referrals, child care subsidies, provider training and career counseling, administers child and adult care food program, registrar for family day care and school age programs, enrollment of legally exempt child care providers, and technical assistance to employers regarding child care services.

Provides child care referrals, child care subsidies, provider training and career counseling, administers child and adult care food program, registrar for family day care and school age programs, enrollment of legally exempt child care providers, and technical assistance to employers regarding child care services.

Provides temporary benefits and services to income eligible individuals and families with the aim of helping them become self-sufficient. Services include Temporary Assistance to Needy Families (TANF) or Family Assistance, Safety Net Assistance (for single individuals or childless couples), employment and food stamp benefits. Child care subsidies are available to low income families to enable them to afford child care and continue to work. May use a registered or informal provider or a relative.

Child Care (Day Care) is a critical element for families who are trying to gain and/or maintain employment and self-sufficiency. Parents who would like to know if they qualify for child care assistance can call the child care application line at (845)615-5452 for a screening, answers to questions re: the child care application process/ program, and to have an application for child care mailed to them.

Provides child care expense assistance to families, who do not qualify as low income but are still struggling to pay child care costs and also screens for the Department of Social Services.

Provides financial help for child care needs to working families who do not earn enough to be in the median income range based on government standards.

Links parents in need of child care with appropriate child care centers, group family child care homes which are licensed by the state, family child care homes which are registered with the state, legally-exempt family child care homes, Head Start programs, school-age child care programs, summer camps, nursery schools, and pre-K programs. Recommendations or endorsements of a particular facility are not made, but the council educates parents about how to evaluate the facility/program according to individual needs. Provides information on financial subsidies and how to find quality child care.

Provides temporary benefits and services to income eligible individuals and families with the aim of helping them become self-sufficient. Services include Temporary Assistance to Needy Families (TANF) or Family Assistance, Safety Net Assistance (for single individuals or childless couples), employment and food stamp benefits. Child care subsidies are available to low income families to enable them to afford child care and continue to work. May use a registered or informal provider or a relative.

Provides temporary benefits and services to income eligible individuals and families with the aim of helping them become self-sufficient. Services include Temporary Assistance to Needy Families (TANF) or Family Assistance, Safety Net Assistance (for single individuals or childless couples), employment and food stamp benefits. Child care subsidies are available to low income families to enable them to afford child care and continue to work. May use a registered or informal provider or a relative.

Provides temporary benefits and services to income eligible individuals and families with the aim of helping them become self-sufficient. Services include Temporary Assistance to Needy Families (TANF) or Family Assistance, Safety Net Assistance (for single individuals or childless couples), employment and food stamp benefits. Child care subsidies are available to low income families to enable them to afford child care and continue to work. May use a registered or informal provider or a relative. Accepts reports of those abusing public assistance.

* Provides referrals to all types of child care programs. * Provides information on guidelines to child care subsidy eligibility. * Offers educational programs, seminars and classes on child care issues. * Offers development and training of professional child care providers and programs. * Operates the Repurpose and More Store providing donated materials from local manufacturers for craft projects. * Operates Farm to Preschool - seasonal farm markets at three child care providers in Rochester. * Provides data for all child care needs - breakdown of existing services and service gaps. * Offers a Regional Infant/Toddler Resource Center. Early Childhood Professional Library. * Offers Infant/Toddler Mental Health support in participating child care programs.

* Provides child day care assistance to all eligible children. Financial payment for day care. Referrals to licensed day care providers.

* Provides referrals to all types of child care programs. * Provides information on guidelines to child care subsidy eligibility. * Offers educational programs, seminars and classes on child care issues. * Offers development and training of professional child care providers and programs. * Operates the Repurpose and More Store providing donated materials from local manufacturers for craft projects. * Operates Farm to Preschool - seasonal farm markets at three child care providers in Rochester. * Provides data for all child care needs - breakdown of existing services and service gaps. * Offers a Regional Infant/Toddler Resource Center. Early Childhood Professional Library. * Offers Infant/Toddler Mental Health support in participating child care programs.

* Provides temporary financial assistance to individuals and families in need. Rent payment assistance Medicaid SNAP (Food Stamps) Childcare payment assistance for families with low income More information can be found at www.mybenefits.ny.gov