Offers a helpline for those who are struggling with emotional or mental health issues, along with mental health evaluations, crisis care, and treatment, including individual, family, and group counseling.

Provides a warmline which offers peer support, information, and referrals for those with mental health needs, questions or concerns. Also helps with meeting individual goals (education, fitness, employment, etc.). The warmline is manned by recipients of mental health services. Note: Voicemail will direct caller to specific extension for peer support staff based on day of the week.

Offers telephone crisis intervention for victims of domestic violence or rape/sexual assault. Trained staff and volunteers link callers to necessary resources and referrals while providing supportive listening.

A confidential peer-support and information line that connects residents living with mental health and substance abuse issues with trained Peer Companions who can offer non-judgmental empathetic conversation and help callers find helpful resources in Erie County or, if requested, set up face-to-face visits with a Peer Bridger. Warm Line is for informational and peer-support purposes only. Service is not intended to replace consultation with a mental health provider.

Provides a Drug Information helpline which offers comprehensive information to drug or medication information questions.

Provides information and assistance to persons of all ages who need help to access long term care services. Call for more information.

24 hour, confidential, non-crisis phone line that is operated by people in recovery. Offer hope and non-judgmental conversation to callers who are looking for someone to talk to about a problem, a plan or a success, or who are just seeking information about community resources.

Provides staff-supportive phone lines to offer around-the-clock companionship and peer support to persons in distress or in need of someone to listen.

Provides a terrorism tip hotline and website for anyone to call or report suspicious activity or activity which is out of the ordinary.

Provides telephone calls to community members who are homebound or physically isolated who are suffering from psychological or emotional problems or who require a support system. Persons called can be self-referred or referred by physician, psychiatrist, mental health center, case manager, health care provider, or hotline counselor. Also provides therapist referrals and a referral service.

The Disaster Distress Helpline is a national hotline dedicated to providing disaster crisis counseling. The toll-free Helpline is confidential and multilingual and available for those who are experiencing psychological distress as a result of natural or man-made disasters, incidents of mass violence or any other tragedy affecting America's communities.

Offers a helpline for those who are struggling with emotional or mental health issues, along with mental health evaluations, crisis care, and treatment, including individual, family, and group counseling.

Offers a helpline for individuals needing support regarding many issues impacting them as a gay or lesbian individual.

The Heartline is a first-of-its-kind resource for youth ages 14-21 who are currently in, or who have recently left, foster care. Callers to The Heartline will access a caring, relatable responder who is a young adult with personal lived experience in foster care or the juvenile justice system in New York State.

24 hour, confidential, non-crisis phone line that is operated by people in recovery. Offer hope and non-judgmental conversation to callers who are looking for someone to talk to about a problem, a plan or a success, or who are just seeking information about community resources.

Offers pediatric support groups including: Hope for Hearts, a support group for parents and siblings of children with congenital heart defects Our Little Heroes/Oncology Parent Support Network, offering mutual support and guidance for families of children with cancer. Call for schedule/information.

Provides a terrorism tip hotline and website for anyone to call or report suspicious activity or activity which is out of the ordinary.

Offers a caregiver support helpline designed to help the caregivers of veterans living with the effects of war, disability, chronic illness or aging

Provides staff-supportive phone lines to offer around-the-clock companionship and peer support to persons in distress or in need of someone to listen.

This program is a peer to peer, non-crisis telephone service that provides support and encouragement.

Offers a number of programs designed to meet the needs of children with developmental disabilities and their caregivers. Services include: - Respite Services: Offers planned short-term and time-limited opportunities for families and care providers to have some personal time. - Employment Services: Helps adults and youth to obtain and retain competitive employment through vocational counseling, employment training programs, work experience acquisition, soft skills development, rehabilitation services, and support services to help youth obtain, maintain, or advance in competitive employment or self-employment. - Children's Health Homes/Care Management: Includes care coordination, comprehensive transitional care, individual and family support, and referral to community and social support services as needed. - Community Habilitation: Assists youth living at home with a loved one or independently in the community to maintain or develop the highest level of independence possible for them. - Community Based Day Habilitation: Promotes community inclusion and integration. - Family Reimbursement Program: Covers expenses for goods and services needed to care for a loved one with a developmental disability who lives at home. - Self-Directed Services: Enables individuals to make choices about their staff, supports, and services. - Preventive Services: Provides support to help families learn the necessary skills to ensure their children remain at home and out of foster care placement. - Behavioral Health Services: Includes community habilitation, caregiver/family supports and services, pre-vocational services, and supported employment. - Project C.O.A.C.H.: Provides telephone counseling, referral, outreach, and intervention/prevention for individuals and families.

Provides school-age children, adolescents, and parents with immediate and confidential support and problem solving assistance for problems of every day living. Callers who talk of suicide, depression, drug and/or alcohol use/abuse receive assessment and linkage to appropriate agencies and community services. Specially trained counselors assist young callers to deal effectively with the many changes, frustrations, pressures, and decisions of the day to day experience of growing up. Also assists parents in dealing more effectively with the increasing stress and demands of raising children.