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1099 Jay Street, Building J, Rochester, NY 14611
  • Provides "Living Room" program for youth and adults experiencing crisis, as an alternative to psychiatric emergency visits or hospital stays. Services include: Advocacy. Peer-to-peer groups and activities. Coordinating services, community resources and natural supports. Individualized support.* Provides services by Certified Peer Support Specialists who are self-identified as individuals who have first-hand experience with social, emotional, medical, developmental, substance use, and/or behavioral challenges.
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211 Life Line Finger Lakes
1519 Nye Road, Lyons, NY 14489
  • Provides assessment for mental health and substance abuse issues, including heroin or opioid addiction, other drug addictions, alcoholism, and mental health or emotional crises.* Determines level of care needed and links individuals to the appropriate level of care, including: Detox Overdose prevention Inpatient services Outpatient services Residential treatment Emergency care
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211 Life Line Finger Lakes
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72 Hinchey Road, Rochester, NY 14624
  • Offers substance use evaluations and treatment referrals to: Detox.Inpatient.Residential.Outpatient.* Coordinates transportation to the treatment facility. * Provides lived experience through peer support. * Provides education and information as well asNarcan training and kits.
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211 Life Line Finger Lakes
430 Niagara St, Buffalo, NY 14201
A 24-hour crisis stabilization center supporting children, adolescents, and adults experiencing mental health or substance use crises. Offers a range of services, including voluntary behavioral interventions, psychosocial assessments, counseling, medication support and management, support for mild to moderate withdrawal or intoxication (including medication-assisted treatment and withdrawal management), and short-term stabilization for up to 23 hours and 59 minutes.
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211 Western New York
65 Genesee Street, Rochester, NY 14611
  • Provides adults with walk-in support for urgent mental health and substance use issues, including: Opioid use and other substance use issues Self-harm Unable to follow up with Mental Health Provider Relationship Problems Depression Anxiety* Provides mobile services for certain individuals.
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211 Life Line Finger Lakes