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• Provides a 5 component comprehensive psychiatric emergency program serving the residents of a 4 county area. Services to adults and youth. Psychiatric screening and assessment that takes place at Clifton Springs Hospital Emergency Room and/or the Community Comprehensive. Comprehensive and brief assessments offered. Mobile crisis outreach/interim service. Mobile crisis outreach is available 7 days a week during the day and evening hours. Follow up clinical and evaluation services to those seen in the above situations. Extended observation beds located in Clifton Springs Hospital for extended observation and stabilization without admission to the inpatient programs. Patient can stay up to 72 hours while being assessed. Crisis residential beds. Arrangements via Elmira Psychiatric Center or Rochester Psychiatric Center for those experiencing mental health and housing crisis, need a controlled living arrangement and are not a danger to themselves or others.

* Provides emergency services for critical police, medical, fire and mental health situations.

• Accepts non-emergency calls regarding:
  • Citizen needs to contact a police officer regarding an ongoing investigation
  • Citizen has concerns regarding street plowing
  • Parking problems
  • Barking or annoying dogs
  • Police reports (i.e. : violation of order of protection, telephone harassment among others).

• Provides in-home mental health crisis intervention for at risk youths. Immediate intervention, evaluation and stabilization. Case consultation with other agency care providers. Liaison with health providers. Community education. Staff development and training. Family support. Livingston County Counseling and Mental Heath Services serves as a back up for the Mobile Mental Health Team when the team is unavailable.

• Provides community mental health services.* Provides a mobile crisis intervention team.* Provides comprehensive information and referral services to community health and human service agencies.* Provides crisis intervention and suicide prevention hotline services.* A member of the National Suicide Lifeline Network accepting regional calls made to the national hotline network at 1-800-273-8255.

• Provides County law enforcement. 911 for emergencies. Manages jail and Corrections Bureau. Criminal Investigation Bureau. Anonymous drug reporting line. Road Patrol Division. Fingerprinting. Civil process. * Provides specialized assignments. Navigation Patrol. Snowmobile Patrol. Emergency Response Team. Underwater Search and Recovery Team. Hostage recovery.

• Provides crisis intervention, client/situation stabilization services face-to-face to divert non-lethal individuals from the county's psychiatric emergency departments as well as to find, support and link individuals to mental health services. Some services include: Mental health assessments. Psychotropic medication assessment and interim management as appropriate. Mental hygiene arrests under Article 945. Critical Incident Stress Management - is an intervention protocol developed specifically for dealing with traumatic events. It is a recognized process for helping those involved in a critical incident to share their experiences, vent emotions, learn about stress reactions and symptoms and given referral for further help if required. Workshops/presentations concerning Mobile Crisis Services and trends in the community.

• Provides support, crisis intervention, and suicide prevention hotline services.* Provides information and referral services for mental health and substance use disorders and other human services. * Provides linkage to mobile crisis teams and Emergency Medical Services.* Provides follow-up and peer support services 24/7/365 through phone, text and/or chat.

• Provides court-ordered Assisted Outpatient Treatment (AOT) for certain people with mental illness who, in view of their treatment history and present circumstances, are unlikely to survive safely in the community without supervision.

• Provides mobile crisis services for behavioral health, substance abuse, and developmental disabilities. Services include: Mobile Crisis Team. Follow up and linkage services.

• Responds to individuals in crisis, over the phone or in person.

• Provides mental health engagement, intervention and follow-up support.

• Provides assessment, crisis intervention, supportive counseling, information and referrals, including to community-based mental health services.

• Crisis hotline.
• Mental health assessments.
• Crisis de-escalation and de-briefing.
• Linkage and follow-up to services.
• Alerts to identify and assist those at an increased risk.
• Coordination with schools, medical/ mental health providers and other agencies to provide crisis intervention and to help monitor clients who are at risk.

• Provides services in partnership with the Rescue Mission of Utica.

• Provides vital emotional and crisis support services. Services include: On-site face-to-face mental health assessments. Mobile Crisis Team. Referrals to available services. Follow-up from psychiatric hospitalizations. Wellness calls when someone is concerned. Phone assessments. Consultations.

• Assist adults, children, adolescents, and their families in resolving emotional and behavioral health crisis situations. Services include: Consultation and information. Clinical assessment. Crisis intervention and stabilization. Referrals and linkages to ongoing community resources. Case management follow-up. Family or peer advocacy and support.

• Provides outreach services for psychiatric emergencies. Including: On-site assessment. Counseling. Referral. Hospitalization, as needed.

• Provides court-ordered Assisted Outpatient Treatment (AOT) for certain people with mental illness who, given their treatment history and present circumstances, are unlikely to survive safely in the community without supervision.

• Provides mental health and crisis services which include: Crisis intervention/stabilization. Mental health assessments. Rapid linkage and/or re-linkage to treatment providers. Interim/bridge mental health treatment. Mental health transport. Connections to treatment providers and support systems in the community. Referrals to non-mental health services.

• Provides a range of services including assessment, crisis prevention meeting with clients who are at risk of escalating into a crisis, supportive counseling, information and referrals, linkage with appropriate community based mental health services for ongoing treatment, and follow up.

• Provides community mental health and substance use services through 2 outpatient clinics. * Offers Mobile Crisis Outreach Team.