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301 North Washington Street, Suite 2110, Herkimer, NY 13350
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 Mid New York
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77 Water Street, Lyons, NY 14489
- Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homesEmergency benefit: Assists low-income individuals facing a heat or heat-related energy emergencyHeating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating seasonCooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat
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211 Life Line Finger Lakes
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160 Genesee Street, Auburn, NY 13021
- Processes applications for financial assistance for low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: assists low-income individuals with the cost of heating their homes. Regular HEAP applications: Open November 1, 2023. Emergency benefit: assists low-income individuals who are facing a heat or heat-related energy emergency. Emergency benefit applications: Open January 2, 2024. Heating equipment repair or replacement: assists low-income homeowners repair/replace their furnaces. Heating Equipment Repair or Replacement applications: Open all year round. Heating Equipment Tune-Up: provides equipment inspections and cleanings before the start of the heating season. Heating Equipment Tune-Up Component Applications: Open all year round. Cooling Assistance: provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat. Cooling Assistance Applications: Open April 15, 2024.
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211 Life Line Finger Lakes
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1900 S Clinton Avenue, Rochester, NY 14618
- Facilitates applications for financial assistance to seniors through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular Benefit: assists low income individuals with the cost of heating their home. Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency.
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211 Life Line Finger Lakes
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203 West Liberty Street, Rome, NY 13440
Provides HEAP outreach and assists clients with HEAP applications.
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211 Mid New York
30 Church Street, Rochester, NY 14614
- Provides residents with opportunities to get relief from the heat with cooling sprays from fire hydrants, extended hours at City pools and spray parks.The City of Rochester has announced Cool Sweep for June 17th - June 20th as it will be over 85 degrees. School District will implement its early dismissal schedule for grades PreK through 8 and cancel all after-school activities on Tuesday, Thursday and Friday. Schools are closed Wednesday in observance of the Juneteenth holiday.Students and residents can escape the heat in the City's air-conditioned R-Centers and libraries or cool off in a spray park with the following schedule:M 2:00PM-9:00PM, TU-F 9:00AM-9:00PM. . Adams, 85 Adams St.. Avenue D, 200 Avenue D. Carter, 500 Carter St.. Frederick Douglass, 999 South Ave.. Edgerton, 41 Backus St.. Willie W. Lightfoot, 271 Flint St.. David F. Gantt, 700 North St.. Trenton and Pamela Jackson, 485 N. Clinton Ave.. Thomas P. Ryan, 530 Webster Ave.Students will be served lunches and snacks Tuesday through Friday, and dinner on Monday.Spray Parks: M 10:00AM-9:00PM, TU-F 9:00AM-9:00PM. . Carter Street R-Center, 500 Carter St.. Edgerton R-Center, 41 Backus St.. David F. Gantt R-Center, 700 North St.. Thomas P. Ryan R-Center, 530 Webster Ave.. Roxie Ann Sinkler R-Center, 75 Grover St.. Tyshaun Cauldwell R-Center for Hope, 524 Campbell St.. Humboldt R-Center, 1045 Atlantic Ave.Spray Features: 10 a.m. to 8 p.m. Monday through Friday. Dr. Martin Luther King Jr. Memorial Park, 353 Court St. (at the play area). Fourth and Peck Playground, Corner of Fourth and Peck Streets. Troup Street Park, Troup Street and Van Auker Street (between Reynolds Street and Ford Street)City Branch Libraries:During this Cool Sweep period, Arnett, Lincoln and Winton Branches will offer extended hours until 9 p.m. However, all libraries will be closed Wednesday, June 19, in observance of the Juneteenth holiday. Arnett Branch, 310 Arnett Blvd., (585) 428-8214;Central Library of Rochester & Monroe County, 115 South Ave., (585) 428-7300;Charlotte Branch, 3557 Lake Ave., (585) 428-8216;Frederick Douglass Community Library, 971 South Ave., (585) 428-8206;Lyell Branch, 956 Lyell Ave., (585) 428-8218Monroe Branch, 809 Monroe Ave., (585) 428-8202;Phillis Wheatley Community Library, 33 Dr, Samuel McCree Way, (585) 428-8212;Sully Branch, 530 Webster Ave., (585) 428-8208;Winton Branch, 611 N. Winton Rd., (585) 428-8204;For more information on other location hours, visit: https://roccitylibrary.org/location/
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211 Life Line Finger Lakes
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287 Genesee Street, Utica, NY 13502
Provides HEAP outreach and assists clients with HEAP applications.
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211 Mid New York
1 Dipronio Drive, Waterloo, NY 13165
- Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular benefit: assists low income individuals with the cost of heating their home. Regular HEAP applications: Open November. Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency. Open January. Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace. Heating Equipment Repair or Replacement applications: Open November. Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season. Heating Equipment Tune-Up Component Applications: Open November. Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.
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211 Life Line Finger Lakes
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111 Westfall Road, Rochester, NY 14620
- Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components Regular HEAP benefit: assists low-income individuals with the cost of heating their homes. Regular HEAP applications: Opened November 1, 2023 (Closing Date: April 12, 2024). Emergency HEAP benefit: assists low-income individuals facing a heat or heat-related energy emergency Opened January 2, 2024. Heating Equipment Repair or Replacement (HERR): assists low-income homeowners repair/replace their furnaces. Heating Equipment Repair or Replacement applications. Heating Equipment Clean & Tune: provides equipment inspections and cleanings before the start of the heating season. Heating Equipment Clean & Tune Component Applications. Cooling Assistance: provides cooling assistance (vendor-installed air conditioner or fan) to HEAP-eligible households. Must complete a paper Cooling Assistance Application. Opened April 15, 2024. Closing date: July 22, 2024.
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211 Life Line Finger Lakes
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1 Murray Hill Drive, Mt Morris, NY 14510
- Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homes. Usually opens in November. Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency. Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces. Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season. Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat.
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211 Life Line Finger Lakes
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1900 S Clinton Avenue, Rochester, NY 14618
- Provides free fans for people ages 55 and older, or those who are younger with a disability, who do not have air conditioning.* Service is a partnership between the Fan Club, Lifespan, and other agencies.
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211 Life Line Finger Lakes
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3010 County Complex Drive, Canandaigua, NY 14424
- Processes applications for financial assistance for low-income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components such as: Regular benefit: Assists low-income individuals with the cost of heating their homes. Emergency benefit: Assists low-income individuals facing a heat or heat-related energy emergency. Heating equipment repair or replacement: Assists low-income homeowners repair/replace their furnaces. Heating Equipment Tune-Up: Provides equipment inspections and cleanings before the start of the heating season. Cooling Assistance: Provides cooling assistance service to HEAP-eligible households, including individuals with a documented medical condition exacerbated by heat.
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211 Life Line Finger Lakes
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1460 Lyell Avenue, Suite 400a, Rochester, NY 14606
- Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular Benefit: assists low income individuals with the cost of heating their home. Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency.
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211 Life Line Finger Lakes
55 Canal Street, Lyons, NY 14489
- Provides a heating/cooling station.Offers free clothing and household items.
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211 Life Line Finger Lakes
503 Corning Tower, Empire State Plaza, Albany, NY 12237
- Provides facility information on where you can go to cool off during extreme heat. Cooling centers may be available only during extreme heat events. Call before you go.* Offers comprehensive list of local cooling centers:
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211 Life Line Finger Lakes
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510 Grumman Road West, Bethpage, NY 11714
Operates several Extreme Weather Centers for anyone who needs to get out of the elements on days of extreme weather. Nassau County has many services available to help residents during extreme weather conditions to ensure no one is left out in the cold or extreme heat. Warming Centers and Cooling Centers facilities are opened as needed at various locations throughout Nassau County. Call for detailed information regarding facility locations and times.
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211 Hudsson Valley / ADK
99 Main St, Delhi, NY 13753
To promote physical and mental health by preventing disease, injury, and disease.Cooling Centers
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211 Susquehanna UW Vestal
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60 Central Ave, Cortland, NY 13045
In-home assessments and interventions for asthma, tobacco cessation, indoor air quality, lead, fire, radon, child safety and other environmental health hazards.
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211 Tompkins Cortland
51 Riverside Drive, Corning, NY 14830
Provide air conditioned facilities and cold water to help individuals stay cool during extremely hot weather.
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Finger Lakes Region 211
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51 Riverside Drive, Corning, NY 14830
Provide air conditioned facilities and cold water to help individuals stay cool during extremely hot weather.
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Finger Lakes Region 211
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Corning Tower, Empire State Plaza, New York State Department of Health, Albany, NY 12237
Maintains lists of places where you can go to cool off during extreme heat.
Note: Libraries, supermarkets, malls, and community swimming pools are also places to stay cool.
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Finger Lakes Region 211
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279 Madison Avenue, corning tower, Albany, NY 12242
Cooling centers are facilities where you can go to cool off during extreme heat. The New York State Department of Health collects information about seasonal cooling centers from local health departments and emergency management offices. Before going to a cooling center, it is important to call ahead to make sure it is open. Some cooling centers are only open during regular business hours and officially declared heat emergencies and extreme heat events.
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211 Hudsson Valley / ADK
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238 Golden Hill Lane, Kingston, NY 12401
Responsible for providing 9-1-1 service to county residents and serves as the link between the public and the police, fire, and emergency medical services.
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211 Hudsson Valley / ADK
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740 West Boston Post Road, Room 110, Mamaroneck, NY 10543
Offers local residents in need of a cool down location during extreme heat waves or power shut downs.
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211 Hudsson Valley / ADK
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15 South Stone Avenue, Elmsford, NY 10523
Offers a location, during extreme heat waves, where seniors, or other individuals who may not have adequate cooling in their homes to come during the day.
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211 Hudsson Valley / ADK
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