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Provides case management, education programs, information and referral, social and recreation programs, nutrition program, fitness classes, outreach, and transportation for medical needs, shopping, and nutrition program. Serves as a Cooling Center during times of extreme heat. Always call to make sure a Cooling Center is open before going there.

A domestic violence program comprised of advocates and social workers located within the Erie County District Attorney's Office. Provides supportive counseling, resources, case management, and safety planning to survivors of Intimate Partner Violence. Specializes in providing advocacy within criminal courts and helping survivors review their options regardless of whether they have a criminal case. Free services are provided to anyone who identifies themselves as a victim of Domestic Violence. Services include BE SAFE Hotline; court accompaniment and advocacy; counseling; crisis case management; help with safety planning; information and referrals for counseling, housing, and other programs; help communicating with the Assistant District Attorney and police; help with medical, housing, employment and financial needs; education and training about abuse; assistance in filing Family Court Family Offense petitions; and VINE program registration for offender release information.

Assists with finding resources within the community to prevent, provide early detection, and effectively manage lead poisoning in children and pregnant women. Training, lectures, and additional resources available for child care providers, health care providers, and other interested community members.

Provides information, assistance, and access to long term supports and services for individuals of all ages with a single phone call. Assists with applications for SNAP, HEAP, and medical insurance (Medicaid & NYSOH Market Place). Independent Living Centers and Senior Services/Office of the Aging work together to help seniors, caregivers, and individuals with disabilities access services and programs through information and referral and person-centered options counseling.

A comprehensive health center offering primary care (assessment, treatment, and referral), dental clinic, health education, and diabetes education. Tuscarora Community Health Worker Program provides home-based case management services to participating women and their children and helps them overcome barriers to care. Workers help identify complicating factors that make it difficult for clients to access the care they need; assist in enrolling pregnant women into prenatal care and children into primary care; assist in enrolling for services such as WIC, Medicaid/PCAP and Child Health Plus; provide education on topics such as breastfeeding, baby care, lead poisoning, immunization, nutrition, HIV/AIDS, domestic violence, and substance abuse; provide referrals to food pantries, housing assistance, educational programs, childcare, and other services; and provide support and help to overcome the barriers that prevent families from receiving a healthy start in life. HOURS: Monday, 9am-6pm; Tuesday-Friday, 9am-5pm. Tuscarora Community Health Workers Program: Monday-Friday, 8:30am-4pm.

Offers information, referral, and consultation services on NYS law and regulation pertaining to Indian Child Welfare Services, i.e. foster care, adoption, child protection, and domestic violence.

Provides information and assistance on available long-term services and supports options to the older population, individuals of all ages with disabilities, caregivers, and helping professionals.

Provides a fun, interactive space for parents/caregivers to play with their children, connect with other caregivers, receive parenting support, and gain strategies and tools to address a variety of parenting challenges and improve communication with their children. Other services available are detailed below. Family Enrichment: Works to strengthen caregiver/child bonds and improve early childhood development through play, family engagement, and early literacy skills. Provides tools and strategies to address a variety of parenting challenges. Family Partnership: Family partners are present to listen, offer support, and assist in linking families with services and resources that would be most beneficial to them. In-Kind & Financial Assistance: Financial assistance and other supports may be offered to families on a case by case basis and as funding allows.

CORE (Community Oriented Recovery & Empowerment) Peer Navigators help individuals experiencing mental health, substance use, and/or trauma related challenges by identifying goals and providing connections to community services and supports to help meet these goals. CORE Peer Navigators are individuals with lived experience in accessing these services, and can help clients reach their recovery goals more quickly. Peer Navigators support clients throughout the referral, engagement, and service delivery process.

An information resource connecting families to community resources and child development information. Help Me Grow's focus population is children ages 0-6 years old.Offers the following services:- Centralized access point for information on general child development and parenting topics- Referrals to community resources- Linkage navigation and follow-up to ensure families connect with resources- Developmental questionnaire for children ages 0-72 months (6 years)- Developmental activities for parents to use at home- Partnerships with service providers and child health providersThe Ages and Stages Questionnaires (ASQ) are family completed screenings that provide information on how a child is meeting their developmental milestones. Results and activities are shared with families upon completion to show how to support their children's development.

Provides the following services, with some transportation provided: advocacy, benefits/entitlements, developmentally disabled parent training, family reimbursement, guardianship, home care, home modification, independent living skills training, information and referral, parenting skills for parents of developmentally disabled children, residential habilitation, in-home and out-of-home respite care (day, evening, and overnight), service coordination/case management, support groups, and day camps.

Acts as a hub for more than 40 senior clubs and centers and offers a clearinghouse of valuable information. Distributes materials and links seniors with other agencies that can help them. Activities include educational workshops and conferences, recreational and cultural events for seniors, telephone information and referrals, photo identification program, programs to encourage advance care planning, an informative cable TV show, "Young at Heart", and community partnerships to promote wellness and fitness. Also organizes social activities, craft shows, conferences, and other enjoyable events. Satellite Offices: Bewley Building, Suite 419, Lockport, NY 14094 1465 Payne Avenue, North Tonawanda, NY 14120

Offers appropriate, affordable, and timely intervention and support for families of children only in the Sweet Home School District with issues related to anxiety, depression, low self-esteem/self-image, substance use, family conflicts, peer relationships, or serious academic and/or behavioral concerns. Can also assist parents/caregivers with their own counseling needs and/or parenting support. Offers on-site clinical mental health counseling for students and families, provided by provided by agency and private practitioners. Families may be linked to locations in the community for counseling as well. Will also connect families seeking health insurance, financial assistance, housing, recreation programs, etc. with human service organizations and community resources that can help with these specific needs. Sponsors programs on a variety of topics, including parenting, mental health awareness, bullying prevention, and drug/alcohol use prevention. Also provides a resource library for parents and adolescents offering materials related to parenting, adolescent, and social issues.

Early childhood developmental specialist available to discuss milestones at appointments or over the phone and assist in completing referrals to community programs.

An information resource connecting families and providers to community resources and child development information. Help Me Grow's focus population is children ages 0-6 years old. Offers the following services: - Centralized access point for information on general child development and parenting topics - Referrals to community resources - Linkage navigation and follow-up to ensure families connect with resources - Developmental questionnaire for children ages 0-72 months (6 years) (ASQs) - Developmental activities for parents to use at home - Partnerships with service providers and child health providers - Public early childhood development dashboard showing developmental trends by ZIP code The Ages and Stages Questionnaires (ASQ) are family completed screenings that provide information on how a child is meeting their developmental milestones. Results and activities are shared with families upon completion to show how to support their children's development.

A one-stop drop in center and resource center assisting with the various needs of mental health and chemical dependency clients, regardless of whatever agency they may already be linked to. Connects clients with community resources and provides crisis diversion services to prevent the need for higher levels of care. Group therapy sessions available for clients who sign up.

Provides individually customized support by licensed grief professionals, acknowledging that grief affects everyone differently. Anyone is eligible to call and receive support. Supportive services include telephone support, counseling referrals, group referrals, youth support resources, resource library, and educational presentations. As an affiliate of Hospice & Palliative Care Buffalo, also provides counseling and support groups for those in the hospice bereavement program.