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Regional Office of the New York Attorney General serving Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties. Helps citizens by protecting consumers and investors, charitable donors, the public health and environment, and the rights of wage-earners and businesses. Bureaus represented in the office include: Consumer Frauds and Public Advocacy, Charities and Not-for-Profits, Criminal Prosecutions, Environmental Protection, Organized Crime Task Force, Public Integrity, State Counsel and Litigation, Medicaid Fraud Control Unit, and the Sex Offender Management Bureau.

Provides supportive services to emergency workers to help them deal with stressful and traumatic incidents in a healthy way. Examples of such incidents include death or serious injury to a child or fellow emergency worker, a suicide, an injurious accident, or circumstances involving prolonged or extraordinary rescue or recovery operations. Services include pre-incident education, small or large group crisis intervention services, and referral services.

Works to reconnect families who have been separated due to natural disaster, armed conflict, migration or other humanitarian crises. Provides tracing services for those who do not know the location of their families, Red Cross Messages for those who do not have means to communicate with their families, certificates of detention, Natural Disaster Inquiries, Health and Welfare inquiries, and travel documents. Caseworkers help families locate missing relatives by working with the International Committee of the Red Cross (ICRC), Red Cross, and Red Crescent organizations in nearly every country around the world.

Provides up to $50,000 for qualifying emergency repairs to eligible homeowners impacted by the tornadoes and flooding that occurred across New York State in July 2024. Grants will be awarded based on a scope of work approved by local administrators according to program guidelines. Homeowners in affected regions (see Eligibility below) can apply to receive funding to cover the cost of urgent repairs necessary to bring their home into a safe and habitable condition.

A friendship program which matches volunteers from the community with persons who are receiving treatment for mental health. Once a match is established, the volunteer sends in monthly updates detailing time spent with the client along with any concerns about the relationship. Volunteers must commit four hours a month for one year.

Partners with various agencies throughout Allegany and Cattaraugus Counties and places AmeriCorps Members in positions to provide various services to the community, including in the categories below. Educational Services: Members serving in school districts and community agencies are assigned a caseload of youth to provide mentoring services resulting in demonstrated improvements in academic engagement. Capacity Building: Members are a part of a volunteer program that provides community members with the opportunities to participate in community service and service learning opportunities. Disaster Preparedness and Response: Members complete Community Emergency Response Training (CERT) through the Cattaraugus County Emergency Services and Cattaraugus County Health Department and provide preparedness training to the community.

Works to develop and maintain countywide plans to meet resident and community needs in the event of a public health emergency including disease outbreak, natural disaster, or external threat.

Provides disaster assistance in the form of low interest long term loans to homeowners, renters, businesses of all sizes and private non-profit organizations that suffer or incur damages during a declared disaster. Disaster recovery loans are to enable the applicant to repair/rebuild to pre-disaster conditions and cover operating expenses for a short period.

Offers a wide range of comprehensive mental health services including counseling, cognitive behavioral therapy, EMDR (eye movement desensitization and reprocessing), individual and group therapy, trauma based treatments, treatment for children, medication evaluation and services. Counseling and treatment available for people having problems with anxiety, depression, stress, relationships, anger management, or post-partum depression. Provides a response to mental health emergencies. Also makes referrals for Personalized Recovery Oriented Services (PROS) and Care Coordination.

Outpatient clinic services for children and adolescents ages 3-21. Provides rapid and immediate access to psychiatric, individual, group, and family therapy. Licensed clinicians can help children and youth by addressing situations such as oppositional defiant disorder, conduct disorder, mood disorder, anxiety, depression, behavioral challenges, addictions, school avoidance, traumatic experiences, PTSD, sexual abuse, domestic violence, suicidal thoughts, aggression, grief and loss, and reactive attachment disorder. Trained mental health clinicians have expertise in EMDR, DBT, Art Therapy, CBT, and Trauma Informed Care. Psychiatric care and parenting resources are available.

Prepare response plans and conduct drills to ensure all types of natural and manmade hazards, including infectious disease outbreaks, natural disasters, and incidents involving biological, chemical, or radiological contamination will be handled in the best interest of public health and safety.

Provides outpatient behavioral health services for clients and their families to help them deal with family crisis, stress at work, or more severe persistent mental health diagnosis. Offers evidence based practices, such as cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), obsessive compulsive disorder (OCD) therapy, hoarding therapy, post traumatic stress disorder (PTSD) therapy, and eye movement desensitization and reprocessing (EMDR), all of which are provided to individuals through one to one and group therapy.