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Recreation programs include gym and game room activities, pool and ping-pong tables, games, arts and crafts. Also hosts the South Buffalo Community Association senior center (see separate record). Serves as a City of Buffalo Cooling Center during times of extreme heat and as a Warming Center during times of extreme cold. Always call ahead to make sure a Cooling/Warming Center is open before going there.

Provides self-contained and blended classrooms for preschool children with special needs who are having difficulties with behavioral and/or social skills. Also provides special education itinerant teacher services and evaluation services. Has a high ratio of professional staff to children. Services include counseling, family outreach, crisis intervention, speech therapy, occupational and physical therapy, psychological services, and psychiatric consultation.

Provides career and technical education including in the fields of Licensed Practical Nursing, Industrial Trades, Skilled Trades, Barbering, Cosmetology, and Esthetics. Also provides education and training for High School Equivalency and English as a Second Language.

Provides in-person customer service assistance for any National Fuel related questions, concerns, issues, or special programs as listed below. National Fuel offers a number of payment assistance programs, special protections, and programs for special needs to help make managing utility bill payments easier. More detailed information available at https://www.nationalfuelgas.com/utility/forHome/residential_resources.aspx Low Income Usage Reduction Program (LIURP): Offers a heating system check, an energy audit, installation of weatherization, infiltration reduction, natural gas usage reduction measures, and consumer education. Program is for houses with highest levels of consumption. Customers are referred to this program internally. Eligible customers must have an active account and 12 months of uninterrupted service prior to measures. Conservation Incentive Program: Residential customers in the WNY service area can get a number of rebates when appliances are replaced with energy-efficient models. Non-residential customers can get rebates for rentals or business and save money through fixed or customized rebates on select energy-efficient equipment upgrades, regardless of natural gas consumption. Discounts are offered on appliances such as furnaces, water heaters, boilers, and gas dryers. Budget Plan: Divides a customer's estimated annual bill by 12 to establish a more predictable monthly payment amount. Also offers a 10-month budget plan covering September through June. Direct Pay: Pay directly from checking or savings account automatically on the day bill is due. This plan eliminates the need to write checks and buy stamps. Online Services: Receive and pay bills, view account history, submit a meter reading, enroll in the Budget Plan, and more, all electronically. Submit Meter Readings: Report meter readings anytime by calling 888-634-7323 or visiting nationalfuelgas.com Special Protections: For New York customers residing in households where all residents are age 62 or older, 18 or younger, blind or disabled, special protections are available to ensure that the heat stays on in the winter. Neighbor for Neighbor Heat Fund: Home-heating assistance program which provides low-income Western New Yorkers with a one-time yearly cash grant of up to $400 to help prevent disconnection of their utility service, pay current or past due energy bills (excluding electric utilities), or purchase home heating fuel of any kind. Hospitalized Customer Assistance Plan: Provides a 30-day bill-payment extension if there is an anticipated a hospital stay of 10 or more days. Extra Security Plan: Eligible customers can receive an extra measure of security if retired or permanently disabled by coordinating bill due dates to coincide with the arrival of income checks to allow for timely payment. Statewide Low Income Program (SLIP): Customers who receive Home Energy Assistance Program (HEAP) grants are also automatically enrolled in the Statewide Low Income Program (SLIP), a program that provides monthly discounts on gas delivery charges. The discount amount is based on the amount of the HEAP grant they receive. Any National Fuel Gas customers receiving HEAP are automatically enrolled into SLIP with the respective tier-based credit beginning on the next month’s bill. If You're Out of Work: Offers advice on programs and assistance available to you if you are unemployed or expecting a layoff. Third-Party Notification: Customers can designate a third party to receive any reminder or shut-off notices that may come as a result of forgetting to pay a bill. Assistance Referrals: Provides referrals to community services to help resolve payment problems. Works together with social service agencies to help determine eligibility for various public programs. Smell Gas, Leave Fast: If you smell rotten eggs, it could be a natural gas leak. Leave the premise immediately and contact National Fuel from a different location at 1-800-444-3130, available 24 hours a day, 7 days a week.

Program is designed for children 3-8 explore and learn about nature with an adult. During this program there is a brief lesson, nature walk, snack, and craft. Each month, the visitors will learn about a different nature based topic.

A market-style food pantry that sources local produce to provide free provisions to residents of the West Side of Buffalo. Registered clients may visit the pantry twice per month (once from the 1st-14th and once from the 15th-31st). ##REENTRY##

Recruits, trains, and supports foster parents including those providing therapeutic foster care in kinship homes, traditional two parent homes, single parent homes, same-sex couple homes, and racially diverse homes. Services include the following:

• Offers emergency support 24 hours a day, 7 days a week.
• Offers monitored visitation with birth family.
• Offers Licensed Social Worker and Mental Health professionals as well as case managers.
• Offers support groups and training to Foster Parents as well as respite (babysitting) if needed and assistance in all areas of care.
• Provides psychiatric services when needed.
• Practices and trains in trauma informed and trauma sensitive environments and approaches.

Offers a wide range of comprehensive mental health services including counseling, cognitive behavioral therapy, EMDR (eye movement desensitization and reprocessing), individual and group therapy, trauma based treatments, treatment for children, medication evaluation and services. Counseling and treatment available for people having problems with anxiety, depression, stress, relationships, anger management, or post-partum depression. Provides a response to mental health emergencies. Also makes referrals for Personalized Recovery Oriented Services (PROS) and Care Coordination.

Adult day program tailored to meet the individual needs of socially isolated adults who have cognitive and/or physical limitations. Offers exercise, music, arts/crafts, discussion/reminiscence groups, bingo, inter-generational activities, integration into the community, and much more. Half and full days are available. Breakfast, lunch, and snack are provided. Program specializes in dementia related care. Assistance is offered with Activities of Daily Living as well as case management. Serves as a form of respite for caregivers while providing a safe and secure environment for their loved ones. An off-site caregiver support group is also held monthly.

Outpatient program including alcohol and drug counseling on a regular basis. Length of program is 6 months. Accepts former offenders with mental health issues. Works with New York State Parole. ##REENTRY##

Provides immediate response to all callers with assessment, supportive counseling, and crisis intervention.

IRS-certified students from the UB School of Management provide free, in-person tax preparation services to individuals and families with annual income of $69,000 or less. Volunteers will prepare tax filings for 2025 only. The service is provided by the IRS-sponsored Volunteer Income Tax Assistance (VITA) program with volunteers from the UB chapter of Beta Alpha Psi, an international honors organization for accounting and finance students, and the UB Accounting Association.

Provides primary care (family medicine) in a certified Patient Centered Medical Home that is accessible, and focused on quality and safety.