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Energy and Housing Services | Evergreen Health Services of Western New York - (Admin Site)

Provides assistance in locating affordable housing to individuals dealing with chronic or life-threatening diseases.

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RENTAL SERVICES | CAYUGA COUNTY HOMSITE DEVELOPMENT CORPORATION

* Provides rental assistance under Section 8 Rental Assistance Program for income eligible families, security deposit loans to low-income families in Cayuga County, apartment listings, owner/renter counseling to prevent eviction, working with owners to upgrade their rental properties, and SRO for Women.

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TEMPORARY ASSISTANCE (TA) | GREENE COUNTY DEPARTMENT OF SOCIAL SERVICES

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Greene County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their 5-year limit of FA). Cash benefits are limited to two years in a recipient's lifeltime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, help with food expenses, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

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TEMPORARY ASSISTANCE (TA) | ONONDAGA COUNTY DEPARTMENT OF SOCIAL SERVICES

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

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UNITED WAY OF TOMPKINS COUNTY (UWTC) - 211 ALICE PROGRAM | UNITED WAY OF TOMPKINS COUNTY (UWTC)

Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:

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HOUSING PROGRAMS | WATERTOWN URBAN MISSION

Assists individuals and families who are homeless or in danger of being homeless to find or maintain stable housing through security deposits, first month's rent, back rent, financial workshops, and case management.

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TEMPORARY ASSISTANCE (TA) | SCHOHARIE COUNTY DEPARTMENT OF SOCIAL SERVICES

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Schoharie County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their 5-year limit of FA). Cash benefits are limited to two years in a recipient's lifeltime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, help with food expenses, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

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Temporary Financial Assistance | Catholic Charities Emergency Services Center (Samaritan Center)

Provides prescription and first month rent/security deposit financial help. Will also discuss options with those who have received an eviction notice.

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Energy and Housing Services | Evergreen Health Services of Western New York - Southern Tier Services

Provides assistance in locating affordable housing to individuals dealing with chronic or life-threatening diseases.

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Financial and Income Based Services | Catholic Charities of the Finger Lakes (CCFL)

Offers education and referral services with limited direct emergency financial assistance available for electric, gas, and heating bills, prescriptions, rent, and security deposits.

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Energy and Housing Services | Schuyler Housing Opportunity Council (SHOC) - Main Site

Offers energy saving and weatherization support to improve the energy efficiency of the home.

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Building Independence for Long Term (BILT) | Steuben County Department of Social Services - Main Site

Offers services to aid those receiving assistance to build the skills, and find the resources to move off of assistance and to sustain long term stability. Aids those that are in a domestic violence situation to find housing, and additional resources to gain stability away from their abusers. Provides financial assistance to individuals and families who are facing possible homelessness including rent and utility payment assistance, rent and utility security deposit assistance, and moving expenses assistance. Help with rental and utility arrears may also be available.

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Homeless Intervention and Prevention Program | ACCORD Corporation (Admin)

Assists individuals and families who are at risk of homelessness due to an eviction notice or utility issues or help in avoiding foreclosure. Services include landlord mediation, utility company mediation, referrals, access to safe and affordable transitional housing. Households are counseled on restructuring debt, establishing reinstatement plans, foreclosure prevention strategies, loan forbearance, management of household finances, obtaining rental subsidies, landlord and renter rights, the eviction process and locating alternative housing. Financial assistance also consists of security deposit assistance, rent payment assistance, and assistance with back utilities and back rent. Transitional housing is located in Almond and is only for individuals or families who are facing homelessness.

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TEMPORARY ASSISTANCE | OSWEGO COUNTY DEPARTMENT OF SOCIAL SERVICES

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

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RENTAL ASSISTANCE | FAMILY PROMISE OF WAYNE COUNTY NY, INC.

* Provide financial assistance for: Rent payment. Security deposit. Utilities.

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EMERGENCY ASSISTANCE - CATHOLIC CHARITIES OF TOMPKINS/TIOGA | CATHOLIC CHARITIES OF TOMPKINS/TIOGA

Limited emergency financial assistance to Tioga County, NY residents only. Job board. Financial assistance determined on case-by-case basis and may available for security deposits, emergency prescriptions, heating assistance and utilities to avoid shut-off. Offers budget counseling. Depending on donations, may have school supplies.

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SUPPORTED HOUSING INITIATIVE (SHI) | SALVATION ARMY OF ONONDAGA COUNTY

Provides long-term case management and housing assistance for homeless/unstably housed individuals living with severe and persistent mental illness who need support in order to maintain independent housing in the community. Provides income-based, private apartments with a monthly rental stipend and case management services to assist with personal goals.

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SOLUTIONS TO END HOMELESSNESS (STEHP) | SNOW BELT HOUSING COMPANY

Assists at-risk households facing or experiencing homelessness. Services include rental assistance, rental arrears, and security deposits.

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HOUSING ASSISTANCE | COMMUNITY ACTION PARTNERSHIP FOR MADISON COUNTY

* Assists families who are homeless or at high risk of becoming homeless. Services include:
  • Temporary rental assistance
  • Utility assistance
  • Temporary housing for homeless families
  • Permanent housing for homeless families
  • Budgeting and financial counseling
  • Case management (home visits)

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TEMPORARY ASSISTANCE (TA) | FULTON COUNTY DEPARTMENT OF SOCIAL SERVICES

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Fulton County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

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PREVENTION & DIVERSION PROGRAM | FAMILY PROMISE OF GREATER ROCHESTER

* Provides one-time rental assistance for eviction prevention or a security deposit to divert a family from a shelter placement. All requests for assistance via the Prevention & Diversion Program go through an online portal. This portal is ONLY open for requests during the first week of each month.* Applicants who have illustrated a stable rental history and/or an ability to pay future rent will be supplemented by aftercare case management for up to one year from Family Promise of Greater Rochester staff and/or partner agencies.

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SUPPORTIVE HOUSING | UNITED HELPERS BEHAVIORAL HEALTH AND LIFE SKILLS

Provides financial assistance to individuals diagnosed with serious and persistent mental illness for the purpose of securing and maintaining safe, affordable housing for eligible individuals.

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SUPPORTED HOUSING | THRIVE WELLNESS AND RECOVERY, INC. FORMERLY CREDO COMMUNITY CENTER FOR THE TREATMENT OF ADDICTIONS, INC. AND TRANSITIONAL LIVING SERIVCES OF NNY

Provides ongoing community support and rental subsidies to eligible individuals with a psychiatric diagnosis.

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TEMPORARY ASSISTANCE DIVISION | ALBANY COUNTY DEPARTMENT OF SOCIAL SERVICES

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Albany County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

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RAPID REHOUSING PROGRAM - VOA | VOLUNTEERS OF AMERICA OF UPSTATE NEW YORK

Provides case management and financial assistance for things such as rent deposit for homeless men and homeless families.

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