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547 River Street, Troy, NY 12180
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 North East New York
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200 North Second Street Fulton, Ny 13069 (map), Fulton, NY 13069
Provides qualified individuals with auto repairs, tires, registration fees, gas cards, bus passes or mileage reimbursement.
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211 Central New York
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1 James L Gibbs Dr, Ithaca City, NY 14850
Ithaca Bike Rental is a program of the Ithaca Youth Bureau. Our mission is to provide a safe, fun, and healthy way for the community and visitors to experience the splendor of the Ithaca area, while encouraging local youth to be actively involved in an entrepreneurial venture. We offer the best bicycles and accessories possible for rent at a competitive price. Enjoy Fuji Crosstown 2.1 adult comfort bikes that are a joy to ride anywhere with 7 or 21 speeds. The kids will have fun and look good on Diamondback BMX style rides or our Treks. If you want a comfortable, more stable ride, we have Torker adult tricycles available. It is perfect for the Farmer's Market, with a large basket. Quality child seats are available. Try out our bicycle built for two. Take the whole family!
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211 Tompkins Cortland
139 White Birch Lane, Indian Lake, NY 12842
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $21 to $1126. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500.
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211 North East New York
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100 Spring Street, Mexico, NY 13114
The HEAP program will reopen December 1, 2025 and will close April 7, 2026.
HEAP is no longer administering Heating Equipment Repair and Replacement (HERR) or Clean and Tune benefit. For assistance with furnaces, you must apply for Emergency Temporary Assistance.
EMERGENCY HEAP benefit is scheduled to open January 2, 2026.
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year. Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year. Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.Seniors ages 60 years or older can contact HEAP through the Department of Aging at 315-349-3484 to request a mail-in application.
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211 Central New York
1000 Ridge Road, Webster, NY 14580
- Provides emergency financial assistance for: Rent. Utilities. Medical bills. Car Repairs. * Offers scholarships to Webster High School seniors.* Offers summer camp scholarships to children in Webster families who qualify.* Offers food support to families experiencing food insecurity through the meal center program.
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211 Life Line Finger Lakes
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717 Erie Boulevard West, Syracuse, NY 13204
Provides weatherization services to homeowners and renters in Onondaga and Oswego counties who meet the New York State HEAP guidelines. Services provided may include, but are not limited to, insulation of walls, cleaning or replacement of furnaces, weather stripping, and other energy saving measures.
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211 Central New York
133 North Court Street, Building 1, Wampsville, NY 13163
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $675. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. To qualify, individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 Mid New York
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118 North Tioga Street, Suite 304, Ithaca City, NY 14850
Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:
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211 Tompkins Cortland
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100 West Dominick Street, Rome, NY 13440
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $675. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. To qualify, individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
Seniors ages 60 and older can contact HEAP through the Department of Aging at 315-798-5456 to request a mail-in application.
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211 Mid New York
120 N Main Street, Canandaigua, NY 14424
- Provides financial assistance to those in need, including rent payments, utility bills, and car repairs. Services are provided in individuals' homes. The program aims to assist individuals with typically one-time and short-term issues. Otherwise, individuals are referred to other organizations more capable of supporting longer-term issues.
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211 Life Line Finger Lakes
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383 Broadway, Municipal Center Building B, Fort Edward, NY 12828
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 North East New York
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64 Broadway, Fonda, NY 12068
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 North East New York
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305 South Plain Street, Ithaca City, NY 14850
Eleven personal computers (PCs) with: Windows 7 Microsoft Office PhotoImpact X3 (image editing program) Sony Vegas (video editing program) high speed internet access and color laser printing (small fee)Computer Repair Clinic, Wednesdays, 3-7pm Services include: security and performance checks basic troubleshooting anti-virus and anti-spyware installed installing customer-supplied hardware $10 charge for service; no charge if computer is not repairable to reserve a spot, contact Vinnie Sierra, computer lab coordinator, (607) 273-4190 or [email protected] Open Lab, Thursdays, 3-7pmRegistration required. Register at the center or print out and compete a form at http://sscc-ithaca.org/registration-form/ to bring to the first visit.
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211 Tompkins Cortland
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162 Washington Avenue, Albany, NY 12210
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 North East New York
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540 Columbia Street, Hudson, NY 12534
Provides energy audits to eligible owners and renters in order to find the best way to make homes energy efficient. Weatherization measures include furnace repair or replacement, insulation, and air sealing to make residences safe, comfortable and less expensive to heat. Offering energy conservation measures to people from all income levels.
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211 North East New York
800 Park Avenue, Utica, NY 13501
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $675. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. To qualify, individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
Seniors ages 60 and older can contact HEAP through the Department of Aging at 315-798-5456 to request a mail-in application.
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211 Mid New York
34 E State Street, Mount Morris, NY 14510
*Provide direct assistance to low-income individuals and families by providing case management services through a series of assessments. Assistance based on need and includes rent, security deposit, mortgage, utilities (such as gas, electric, heating, water, and sewer), auto insurance and repairs, personal hygiene items, diapers and wipes, furniture, as well as gasoline and bus passes for employment-related services. * Provides information and referrals to the appropriate resources or agencies. * Provides personal financial counseling.
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211 Life Line Finger Lakes
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Transitional Case/Care ManagementTransportation Expense AssistanceHeating Fuel Payment AssistancePersonal/Grooming SuppliesElectric Service Payment AssistanceGas Service Payment AssistanceAutomotive Repair and MaintenanceDiapersRent Payment AssistanceSewer Service Payment AssistancePersonal Financial CounselingMortgage Payment AssistanceUndesignated Temporary Financial AssistanceWater Service Payment AssistanceGeneral Furniture Provision
1340 Us Route 9, Lake George, NY 12845
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 North East New York
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284 Main Street, 2nd Floor, Schoharie, NY 12157
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than tank oil, kerosene or propane or have less than 10 days' supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
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211 North East New York
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Provides emergency financial assistance to those in need, i.e. requests for food, clothing, shelter, utilities, prescriptions, auto repair, child care services and other related programs.
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Finger Lakes Region 211
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117 E Steuben Street, Bath, NY 14810
Provides funds to help individuals obtain and retain their employment and to become more employable by removing barriers to adequate transportation. includes auto repair grants, insurance payment grants, registration payment grants.
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Finger Lakes Region 211
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32 Schuyler St, Belmont, NY 14813
Provides eligible individuals with vehicle repair grants, to complete repairs not exceeding 25% of the private value of the vehicle, used for transportation for work.
• Participants must develop a household budget with ACCORD staff.
• Repairs must be completed at a NYS licensed repair shop
• A minimum of two estimates will be required. It will be the participant's responsibility to collect the estimates.
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Finger Lakes Region 211
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350 Martha Avenue, Bellport, NY 11713
Offers transportation technology courses. Course offerings include: Automotive Repair Industry Certification Preparation (ASE); Automotive Skills; Auto Body Technician; Motorcycle Service and Repair; Auto Body Repair; Small Engine Repair; Marine Repair; and Basic Auto Mechanics and Maintenance. All programs offered at various sites throughout Suffolk County. Course offerings varies each semester. Also offered are Professional Automotive Services for the public. Automotive services are available in Oakdale (MTC) location. Services available October through June. Students are under the supervision of their instructors and can perform a wide range of automotive and tire services including: Car Inspection; Oil Change, Lube & Filter; Tire Repair, Rotation & Wheel Alignment; Brake Service and Belts & Hoses. Please call (631) 244-5845 from 6:00PM to 9:30PM for more detailed information.
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211 Hudsson Valley / ADK
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375 Locust Avenue, Oakdale, NY 11769
Offers transportation technology courses. Course offerings include: Automotive Repair Industry Certification Preparation (ASE); Automotive Skills; Auto Body Technician; Motorcycle Service and Repair; Auto Body Repair; Small Engine Repair; Marine Repair; and Basic Auto Mechanics and Maintenance. All programs offered at various sites throughout Suffolk County. Course offerings varies each semester. Also offered are Professional Automotive Services for the public. Automotive services are available in Oakdale (MTC) location. Services available October through June. Students are under the supervision of their instructors and can perform a wide range of automotive and tire services including: Car Inspection; Oil Change, Lube & Filter; Tire Repair, Rotation & Wheel Alignment; Brake Service and Belts & Hoses. Please call (631) 244-5845 from 6:00PM to 9:30PM for more detailed information.
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211 Hudsson Valley / ADK
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