Serves consumers whose transportation needs cannot be met by Medicaid transportation and to ensure they have access to medical appointments and HIV related services. Individuals are provided cab rides, bus tokens, or gas cards to meet with their medical providers.

Provides emergency and regular food, rent, utility and prescriptions assistance to those in need in Owego Village area. Emergency food delivery to anyone 65+ who is housebound or disabled and resides in Owego Village area.

*Provide direct assistance to low-income individuals and families by providing case management services through a series of assessments. Assistance based on need and includes rent, security deposit, mortgage, utilities (such as gas, electric, heating, water, and sewer), auto insurance and repairs, personal hygiene items, diapers and wipes, furniture, as well as gasoline and bus passes for employment-related services. * Provides information and referrals to the appropriate resources or agencies. * Provides personal financial counseling.

Provides assistance to people who are homeless or experiencing a shelter crisis.

Supports-for-Health is a pilot project that aims to increase access to critical health related services for Medicaid enrollees in Tompkins, Cortland, Steuben, Chemung, and Schuyler Counties.Cortland County SFH provides transportation to limited CSAs, Nutrition Counseling Sessions, Diabetes prevention classes and chronic disease prevention classes for individuals who are low income

Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:

Offers individuals and families who are struggling to meet their basic needs assistance which includes a listening ear, referrals to existing programs and services, and when needed, material goods and financial assistance.

Provides the following services: advocacy, information and referral, food pantry, limited emergency funds, bus tokens for transportation, employment programs, and companionship. Also offers bereavement counseling.

The Para Transit system is an alternative, curb-to-curb public transportation designed to "mirror" the Bee-Line fixed-route service in terms of service times and areas. No assistance is provided to individuals between their door and the Para Transit vehicle. Assistance is provided ONLY to help board and exit vehicles. Para Transit is required to provide service only if both the starting point and the destination of a trip are located within 3/4 mile of a Bee Line transit route.

This fund is to help those individuals who are normally self-sufficient and able to take of their own needs, but are unable to do so when a sudden financial emergency arises. Assistance available on a one time basis.

Provides help with navigating the 511 NY Southern Tier Rideshare services. Helps eliminate transportation barriers to and from medical appointments. Offers bus tokens and gas money to individuals in need of transportation assistance for non-emergency medical appointments, finding employment, groceries, and applying or re-certifying for services at a human service agency.

Provides free diapers, household items, furniture, dishes, pots and pans, utensils, linens and towels, bed frames and other items, personal hygiene items. Specific items available varies depending on what has been donated. Donations accepted at Community Action Angels Warehouse.

Offers public transportation throughout Westchester County for or a small fee, with access of current fares, schedules and routes via the phone or website. Also provides reduced fares for senior citizens.

Provides free diapers, household items, furniture, dishes, pots and pans, utensils, linens and towels, bed frames and other items, personal hygiene items. Specific items available varies depending on what has been donated. Donations accepted at Community Action Angels Warehouse.

Provides temporary financial assistance to individuals who are in need including help with gas money, processing National Fuel assistance applications, bus tokens, and additional situations depending on need. Limited funding is available.

* Offers emergency financial assistance for utilities, rent, or security deposit payment.* Provides financial assistance for other needs such as prescriptions, glasses, formula, transportation cost, or some OTC products, based on need and funds available.

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Hamilton County who die without funds or family to arrange and pay for a burial.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their 5-year limit of FA). Cash benefits are limited to two years in a recipient's lifeltime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, help with food expenses, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

* Provides assistance to families in need. Services include:

• Referral to community and government services
• Rent assistance
• Transportation related expense assistance
• Utility/Heat assistance

Offers financial assistance to individuals diagnosed with AIDS/HIV, for housing, utilities, transportation, or other necessities due to an emergency or other situation causing a financial strain.

Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and baby formula.

* Provides assistance to families in need. Services include:

• Referral to community and government services
• Rent assistance
• Transportation related expense assistance
• Utility/Heat assistance

Update July 2024- The Samaritan Center has a NOEP coordinator that assists with SNAP eligibility and application.Referrals and assistance to low-income residents with urgent needs at its Ithaca offices and food pantries in Danby, Groton and Caroline.Free clothing, personal care products, linens, towels sheets and diapersAccepts gently used donations of bedding (sheets, blankets,etc.), towels and clean clothing for men, women and children, including shoes.Once-a-year emergency financial help when resources are available:Security deposits eligibility requirements:-Tompkins County resident moving within Tompkins County-Ineligible for Department of Social Services security deposit voucher-Family has not received security deposit funds in the past 5 years-Income must be less than 60% AMI guidelines-Assistance must be within the FMR guidelines for the unit size and household size-Application and approval process take about 2 weeks-Applicant can not reside in unit before approved inspection or application approvalUtilities- Must have shut-off notice and denial from DSS during HEAP (they are flexible w/ requiring DSS denial letters).Can do minimal fills for propane.Back rent - when funding is available (similar eligibility guidelines as security deposits program)Prescription medications (controlled substances not eligible)Transportation assistance - bus passes or gas vouchers for: education (semester long), employment (verification required-not to look for employment), or medical appointments within Tompkins County.Limited car repair funding available, applicant needs a quote and mechanic needs a W9. Applicant pays the difference for repairs beyond $500.Moving Assistance (limited funding)- Partnership with Reuse where CC refers to the ReMap program for store credit to get furniture, household goods, appliances, etc., and Reuse provides access to moving truck, driver and movers for up to 2 hours for one move per year.-Move must be within Tompkins County.-Low-income households (60% AMI guidelines)-The program doesn't have the capacity to go up and down multiple floors when moving items.-All items must be packed and prepped for moving.-Items can be moved to a storage facility rather than apartment, if there is not a new apartment lined up yet-Refer to the Samaritan Center for screening.Tompkins County site for:Fidelis, Child Health Plus, Medicaid, and Medicare applicationsFood Stamps screeningAnnual Winter Event "Share the Warmth": clothing drive gathers items at red collection bins throughout Tompkins County. Seeks donations of clean items in good condition (working zippers, no missing buttons, no spots/stains). Typically late November or Early December.

Previously known as Food Stamps, the Federal SNAP program provides low-income households monthly benefits to purchase food. Income and resource standards vary according to age, health, household size and household expenditures.You or your authorized representative can apply for SNAP either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.Temporary Assistance 274-5348Cash assistance program based on income and resources. Assistance can be issued on an ongoing basis or to meet an emergency need for housing or heat/utilities. Visit the NY State Office of Temporary and Disability Assistance website otda.ny.govYou or your authorized representative can apply for Temporary Assistance either online at https://mybenefits.ny.gov/mybenefits/begin or by completing a New York State-prescribed form manually and mailing it to or dropping it off at the Department of Social Services.

Provides travel information and training to help the community navigate through the local and regional transportation systems.