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211 Central New York

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Responsible for paying for and assisting in the scheduling of burials for residents of Hamilton County who die without funds or family to arrange and pay for a burial. Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance case may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category. Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their 5-year limit of FA). Cash benefits are limited to two years in a recipient's lifeltime. After two years, the non-cash Safety Net Assistance voucher system provides benefits. Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, help with food expenses, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

211 North East New York

Provides assistance to people who are homeless or experiencing a shelter crisis.

211 Central New York

Update November 2025- The main UW 211 ALICE program is still out of funding, however we have received a small amount of funds for utility assistance only due to the delay in HEAP opening this year. We are able to provide assistance to ALICE eligible clients for one time NYSEG shut offs or propane/oil tank refills or wood/pellet deliveries. HEAP income guidelines apply for this specific assistance. Clients must still try other programs first before applying for ALICE. This is very limited funding, check back for updatesAssistance up to $500 for qualified households, types of assistance includes:Car RepairsCar Insurance- must have cancelation noticePhone Bills- must have shut off noticeUtility Bills-must have shut off noticeHealth InsuranceChildcare ExpensesBack Rent Assistance- must have eviction noticeClient must be ineligible for other local programs that already provide these services such as DSS, Catholic Charities, Robin Fund, INHS for rent assistance or repairs- will need to prove ineligibility for other programsIncome guidelines listed in eligibility section belowDocuments needed for verification:Documents to prove residency or employment in Tompkins County:- Valid NYS driver license with current address- utility or phone bill or other mail issued in past 30 daysDocumentation of income, examples include:-current paystub in last 30 days- benefit statement for Social Security, SSI or Unemployment- Current bank statement- self attestation formDocumentation of Need, examples:-notice of eviction from court-repair bill/estimate- utility bill/shutoff notice with date of termination- other statement ie insurance, childcare, etc*must include amount needed to avoid shutoff or cancellation* Document upload short url: 211tompkins.org/uploadmobile friendly, screenshots and pictures of the documents can be uploadedClick on the link HERE to begin the intake process MUST BE FILLED OUT BY LOCAL 2-1-1 STAFF:

211 Tompkins Cortland

The 2-1-1 Transportation Specialist is responsible for providing solutions-focused assistance to a caseload of clients, particularly individuals underserved by transportation services, individuals in rural communities, and inter/cross-county commuters lacking consistent access or affordable transportation options.Services includetrip planningassistance with Medical transportation options including Medicaid Transportation Employment related transportation assistanceproviding access to emergency ride home program, free bus passes for TCAT, Gadabout and cross county transit providersassistance with long distance trip planning, help with booking city bus rides (Flixbus, Ourbus)

211 Tompkins Cortland

211 Mid New York

Provides assistance with basic needs for individuals or families who have emergency need, including those who are homeless or at risk of being homeless. Services provided, as resources permit, include emergency rent payment assistance, local and long distance transit fare, prescription payment assistance, clothing, utility assistance, and baby formula.

211 Mid New York

211 Central New York

Update July 2024- The Samaritan Center has a NOEP coordinator that assists with SNAP eligibility and application.Referrals and assistance to low-income residents with urgent needs at its Ithaca offices and food pantries in Danby, Groton and Caroline.Free clothing, personal care products, linens, towels sheets and diapersAccepts gently used donations of bedding (sheets, blankets,etc.), towels and clean clothing for men, women and children, including shoes.Once-a-year emergency financial help when resources are available:Security deposits eligibility requirements:-Tompkins County resident moving within Tompkins County-Ineligible for Department of Social Services security deposit voucher-Family has not received security deposit funds in the past 5 years-Income must be less than 60% AMI guidelines-Assistance must be within the FMR guidelines for the unit size and household size-Application and approval process take about 2 weeks-Applicant can not reside in unit before approved inspection or application approvalUtilities- Must have shut-off notice and denial from DSS during HEAP (they are flexible w/ requiring DSS denial letters).Can do minimal fills for propane.Back rent - when funding is available (similar eligibility guidelines as security deposits program)Prescription medications (controlled substances not eligible)Transportation assistance - bus passes or gas vouchers for: education (semester long), employment (verification required-not to look for employment), or medical appointments within Tompkins County.Limited car repair funding available, applicant needs a quote and mechanic needs a W9. Applicant pays the difference for repairs beyond $500.Moving Assistance (limited funding)- Partnership with Reuse where CC refers to the ReMap program for store credit to get furniture, household goods, appliances, etc., and Reuse provides access to moving truck, driver and movers for up to 2 hours for one move per year.-Move must be within Tompkins County.-Low-income households (60% AMI guidelines)-The program doesn't have the capacity to go up and down multiple floors when moving items.-All items must be packed and prepped for moving.-Items can be moved to a storage facility rather than apartment, if there is not a new apartment lined up yet-Refer to the Samaritan Center for screening.Tompkins County site for:Fidelis, Child Health Plus, Medicaid, and Medicare applicationsFood Stamps screeningAnnual Winter Event "Share the Warmth": clothing drive gathers items at red collection bins throughout Tompkins County. Seeks donations of clean items in good condition (working zippers, no missing buttons, no spots/stains). Typically late November or Early December.

211 Tompkins Cortland

211 Life Line Finger Lakes

*Provide direct assistance to low-income individuals and families by providing case management services through a series of assessments. Assistance based on need and includes rent, security deposit, mortgage, utilities (such as gas, electric, heating, water, and sewer), auto insurance and repairs, personal hygiene items, diapers and wipes, furniture, as well as gasoline and bus passes for employment-related services. * Provides information and referrals to the appropriate resources or agencies. * Provides personal financial counseling.

211 Life Line Finger Lakes

Offers charitable transportation options for those in need of assistance in getting transportation to receive medical treatment. Assistance is provided in the air with commercial airline tickets and volunteer pilots and on the ground with gas cards, bus and train tickets. All requests for rides are made online at http://patienttravel.org/.: Commercial Airline Transportation: administers charitable or deep-discount airline ticket program for patients and patient escorts on behalf of major airlines. Ambulatory patient travel exceeding 750 miles necessitates the use of airline resources. Special circumstances can make it advisable to use these programs for even shorter distances. Ground Transportation: ensures travel for low-income patients by providing gas cards and commercial bus or Amtrak tickets. Patients (with or without escort) must be ambulatory and require no medical monitoring or care en route. These trips are non-local medical care over 50 miles away and the typical trip does not exceed 300 miles. Volunteer Pilot Organizations: volunteer pilots donate their time and plane to transport patients to life-saving medical care. Patients (with or without escort) must be ambulatory and require no medical monitoring or care en route.

211 Tompkins Cortland

211 Life Line Finger Lakes

Provides the following services: advocacy, information and referral, food pantry, limited emergency funds, bus tokens for transportation, employment programs, and companionship. Also offers bereavement counseling.

211 Hudsson Valley / ADK

The Para Transit system is an alternative, curb-to-curb public transportation designed to "mirror" the Bee-Line fixed-route service in terms of service times and areas. No assistance is provided to individuals between their door and the Para Transit vehicle. Assistance is provided ONLY to help board and exit vehicles. Para Transit is required to provide service only if both the starting point and the destination of a trip are located within 3/4 mile of a Bee Line transit route.

211 Hudsson Valley / ADK

Provides funds to help individuals obtain and retain their employment and to become more employable by removing barriers to adequate transportation. includes auto repair grants, insurance payment grants, registration payment grants.

Finger Lakes Region 211

Provides free diapers, household items, furniture, dishes, pots and pans, utensils, linens and towels, bed frames and other items, personal hygiene items. Specific items available varies depending on what has been donated. Donations accepted at Community Action Angels Warehouse.

Finger Lakes Region 211

Provides help with navigating the 511 NY Southern Tier Rideshare services. Helps eliminate transportation barriers to and from medical appointments. Offers bus tokens and gas money to individuals in need of transportation assistance for non-emergency medical appointments, finding employment, groceries, and applying or re-certifying for services at a human service agency.

Finger Lakes Region 211

Provides help with navigating the 511 NY Southern Tier Rideshare services. Helps eliminate transportation barriers to and from medical appointments. Offers bus tokens and gas money to individuals in need of transportation assistance for non-emergency medical appointments, finding employment, groceries, and applying or re-certifying for services at a human service agency.

Finger Lakes Region 211

Helps Nassau-Suffolk residents living with and/or affected by HIV/AIDS, who are on the verge of falling behind, those who might otherwise fall through the cracks of traditional social support services. Services are totally dependent upon private donations and are not always available. Requests that may come in are transportation vouchers, appliances, winter coats, clothing vouchers, Holiday gifts, personal care items. Please call for availability.

211 Hudsson Valley / ADK

Offers coupons to local seniors which give them a 35% discount with Crestwood Taxi. Travel can only be within the boundries of Bronxville, Eastchester and Tuckahoe.

211 Hudsson Valley / ADK

Contracts with a bus company to transport adults to and from their day time treatment program. The department also provides metro cards to various day programs to facilitate client access to those services. Day programs issue metro cards directly to eligible clients in attendance. If you are interested, please contact your day program for additional information and availability. Call for detailed information.

211 Hudsson Valley / ADK

Provides bus services throughout the county, including localized shuttle buses to routine and specific locations by request, for those with special needs.

211 Hudsson Valley / ADK

Provides assistance to low income individuals and families who need help due to a financial hardship in an emergency situation. Assistance can be rent payment, utility bill payment, medication, automobile insurance payment, home repairs, etc.

211 Hudsson Valley / ADK

Offers financial assistance to individuals diagnosed with AIDS/HIV, for housing, utilities, transportation, or other necessities due to an emergency or other situation causing a financial strain.

211 Hudsson Valley / ADK