Provides a $200 grant for low-income households in danger of getting their gas or electricity disconnected. Individuals can call a local community action program office to see if they qualify and fill out an application.

Neighborhood offices for paying PSEG bills, opening accounts, or asking questions about account.

Offers a reduced rate on the primary residential phone line for eligible customers. Call for eligibility requirements or visit the Lifeline Support Website (www.lifelinesupport.org).

Neighborhood offices for paying PSEG bills, opening accounts, or asking questions about account.

The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.” The 2024-2025 Regular HEAP benefit opened on November 1, 2024. The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025. The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024. The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.

Offers water utility hook-up, billing information or assistance, and for information/questions.

Provides Braille summaries of PSEG bills, along with regular statement, to blind individuals. Contracts with Helen Keller National Center in Sands Point to convert bills to Braille. Also offers 55% larger print bill for the visually impaired. Call to request either accommodation.

The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.”

HEAP Plus is a county-funded program that issues a heating benefit to households that exceed the limit for the Home Energy Assistance Program (HEAP). Income eligible households may receive a one-time award, paid directly to their heating provider to cover a portion of annual heating costs.

The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.” The 2024-2025 Regular HEAP benefit opened on November 1, 2024. The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025. The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024. The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.

Provides emergency financial assistance to individuals who have been denied by the Department of Social Services, and need help paying rent, utilities, transportation, or food.

Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both.

Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category.

Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits.

Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.

* Offers information/referral and assistance programs for senior citizens with Advocacy Nutrition program Case management Dial-a-friend Long term care ombudsman Income tax counseling Loan closet Emergency response program Home delivered meals* Offers home energy assistance program (HEAP) assistance with gas and electric bills.* Offers the expanded in-home services for the elderly program. Cost-sharing home care for functionally impaired elderly In-home assessment Case management Homemaker/personal care aide services Housekeeping/chore services* Offers transportation assistance.* Offers home repair.* Offers legal services.

Provides emergency, short-term assistance (up to 30 days) to families facing utility interruptions due to non-payment.

* Assists with lowering telephone bill, making it affordable for all customers.

* Provides financial assistance with home heating bill.

Assists residents of Albany and Rensselaer counties with utility bills that threaten to cause homelessness or dangerous situations.

* Provides information and referral for legal and financial matters, transportation difficulties, housing availability, and health service & counseling.* Provides on site assistance with tax preparation, Medicare forms and the Home Energy Assistance Program.* Provides recreation and social programs, as well as travel days, cards, dancing and celebrations.* Provides transportation to and from center.

* Facilitates applications for financial assistance to seniors through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular Benefit: assists low income individuals with the cost of heating their home. Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency.

Emergency rental/utility assistance for residents of Sayre, Athens, and Waverly School Districts

consumer advocacy and education crisis intervention to customers with financial difficulties referrals to area financial assistance programs, weatherization, and conservation referrals information on energy assistance and friendly reminder programs, balanced billing and payment arrangements materials and training for human resource personnel on the Home Energy Fair Practices Act (HEFPA), NYSEG programs, electric and gas safety and energy conservationEnergy Assistance Programsto help eligible customers gain control of their energy bills, including bill credit/rate reduction, arrears forgiveness and reconnection fee waiver. Energy Assistance monthly bill credits for customers whose regular or emergency HEAP payments are applied to their accountsOctober 2024 Update: Please provide NYSEG customers with any inquires to NYSEG customer service at 800-572-1111 Monday-Friday 7am-7pm. If a customer advocate is needed the customer's account will be referred to the advocate.Please do not give NYSEG customers Marcy's direct phone number or email address.

Social Services promotes self-sufficiency by providing financial and social services to eligible County residents.Able-Bodied Adults Without Dependents (ABAWDs) are SNAP recipients aged 18-64 who are able to work and don't have a dependent child in their household. They can only receive SNAP benefits for a limited time (3 months in a 36-month period) unless they meet certain work requirements or have an exemption. These work requirements generally involve working or participating in a work program for at least 20 hours per week (80 hours per month). These requirements will not go into effect until FebruaryThere have been a lot of "skimming" problems with EBT cards - it is recommended that people lock their cards if they are not using them and unlock when they go to use them.Below is the link to the EBT Skimming Scam - there is a way to lock EBT cards and this link lets clients know how to do it.EBT Scam Alert | OTDA

CAPTAIN's Family Assistance program offers advocacy and assistance in accessing emergency funds for basic needs to families in all of Saratoga County.

Provides a food pantry and assists with food and other emergencies such as utilities, fuel, and shelter. Also works with families in the area of family development, including budgeting as well as job skills and job search assistance.

*Offers free internet for 60 days to households with K-12 or college students.