Complaints about (DSS) Putnam County Department Of Social Services And Mental Health are accepted.Information on contacting the commissioner is also available.

Provides education and help people better understand their rights, to provide advocacy and support for people navigating the OPWDD service delivery system, and to assist people with developmental disabilities and their families to resolve concerns related to service access and quality.

Provides information on village government issues and services, also has a complaint line to assist local residents who want to register complaints about problems or concerns which relate to the activities, actions or lack of action by public officials or civil service employees.

The Ombudsman Program is an effective advocate and resource for older adults and people with disabilities who live in nursing homes, assisted living, and other licensed adult care homes. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.

This office stands ready to assist Islip residents with any concerns or problems they may experience with Town services. The Constituent Services Division serves as the liaison between residents and the Supervisor’s office. This office is a division of the Supervisor’s office.

Assists and investigates complaints from county citizens regarding a problem or concern they have relating to a county government office, department, program or service.

To protect and advance the rights of adults and children who have disabilities so that they can freely exercise their own life choices, enforce their rights, and fully participate in their community life.

An ombudsman program, to help people overcome barriers to mental health and substance use disorder care. With support from the Office of Mental Health and the Office of Alcoholism and Substance Abuse Services, CHAMP acts as a comprehensive resource for consumers, providers, and healthcare advocates. CHAMP provides education on individuals’ insurance rights and helps address some of the most common barriers to substance use disorder and mental health care, including insurance denials of mental health and substance use disorder treatment and improper prior authorizations.

Oversees and advises the government, public, and news media on Freedom of Information, Open Meetings, and Personal Privacy Protection Laws. The Committee offers guidance in response to phone inquiries, prepares written legal advisory opinions, and provides training to government and other interested groups. Recommendation to improve open government laws are offered in an annual report to the Governor and the State Legislature.

Complaints about Dutchess County Department Of Community And Family Services (DCFS) are accepted.Information on contacting the commissioner is also available.

Complaints about Orange County Department Of Social Services (DSS) are accepted. Information on contacting the commissioner is also available.

Complaints about Sullivan County Division of Health And Family Services are accepted. Information on contacting the commissioner is also available.

Helps individuals to make reports about Medicare scams, fraud, and abuse.

An ombudsman program, to help people overcome barriers to mental health and substance use disorder care. With support from the Office of Mental Health and the Office of Alcoholism and Substance Abuse Services, CHAMP acts as a comprehensive resource for consumers, providers, and healthcare advocates. CHAMP provides education on individuals’ insurance rights and helps address some of the most common barriers to substance use disorder and mental health care, including insurance denials of mental health and substance use disorder treatment and improper prior authorizations.

Policy of the Department to investigate allegations made by non-Employees of inappropriate conduct of Employees (“Civilian Complaints”) and to take appropriate action based on the determination of the validity of such Civilian Complaints.

Constituent Response System utilizing one phone number -- 451-TOWN -- for residents to receive any and all town services and information. Call specialists answer general information calls as well as specific questions about services such as garbage collection and recycling, public safety, code enforcement, street lighting, highway maintenance, parks and Town events. 451-TOWN was designed to provide residents with a single helpline to access the complete spectrum of information and Town services.

Complaints about Dutchess County Department Of Community And Family Services (DCFS) are accepted.Information on contacting the commissioner is also available.

Provide assistance for people who want to register complaints or issues regarding the activities, actions or lack of action by municipal or private sanitation collection crews or owners of multi-tenant building and grounds.

Complaints about Dutchess County Department Of Community And Family Services (DCFS) are accepted.Information on contacting the commissioner is also available.

The Ombudsman Program is an effective advocate and resource for older adults and persons with disabilities who live in nursing homes, assisted living and other licensed adult care homes. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.

The Ombudsman Program is an effective advocate and resource for older adults and persons with disabilities who live in nursing homes, assisted living and other licensed adult care homes. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.

Refers resident's issues to the town department responsible for handling their concerns. Acts as an advocate for the taxpayer.

Administers all the divisions of the Social Service Department. Within this office there is a staff liaison person who can assist clients who are encountering system problems.

Provides assistance to people regarding various complaints about civil rights issues. Speakers available.