* Offers neighborhood and housing development services.* Home improvement for minor repairs to low-income homeowners, seniors and persons with disabilities.* Consumer education.* Provides landlord and tenant mediation referrals.* Member of the Rochester Healthy Homes Partnership Member Organization.

* Accepts property complaints against landlords.* Assists with landlord/tenant problems.* Informs landlord of violations.* Informs Housing Unit at DSS. Housing Unit has the ability to withhold rent for tenants who are on public assistance whose landlords refuse to fix property after a reasonable amount of time. Clients referred to their Neighborhood Service Center for specific assistance

Provides legal advice and representation on landlord/tenant problems, family matters, and unemployment problems for residents of Onondaga County who are unable to afford the services of private counsel. Matters involve evictions, divorce, separation, immigration, foreclosure, and unemployment insurance.

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties' rights and responsibilities is offered.

Offers family, community, commercial, and special mediation (custody/visitation, family issues, landlord/tenant, consumer/merchant, and special education). Provides arbitration and small claims court mediation.

Provides free legal counseling and representation for low-income individuals who need assistance in civil cases including government benefits, senior legal services, federal tax issue, unemployment insurance, disability, housing landlord/tenant, family law matters, and consumers issues.

Offers financial assistance in addition to locating affordable housing. Provides rental deposit assistance, landlord/tenant mediation, short term rental assistance and budget planning.

Offers free half-hour consultations with attorneys on legal issues such as landlord tenant disputes, labor and employment issues, disabilities, civil rights, immigration, and discrimination among others.

Involves working with both renters and homeowners individually to identify why they are at risk of losing their housing, what resources they can access to help, identifying and implementing a plan for the immediate crisis, and planning for prevention of future housing instability

Assists in locating housing, linking people to public assistance, rental subsidies and financial assistance, advocating with landlords, and assisting in conflict resolution.

Provides free legal counseling and representation for low-income individuals who need assistance in civil cases including government benefits, senior legal services, federal tax issue, unemployment insurance, disability, housing landlord/tenant, family law matters, and consumers issues.

Assists in landlord/tenant issues and is active in rural, homeless prevention and assistance in affordable housing for working families.

Assists in locating housing, linking people to public assistance, rental subsidies and financial assistance, advocating with landlords, and assisting in conflict resolution.

Lawyers provide free civil (non-criminal) advice, counseling, advocacy, and representation to low-income individual clients/groups.

The Valley Rural Housing Corporation offers tenant intervention, landlord intervention, lease review, court assistance, eviction intervention, budget counseling, code repair assistance with landlord as well as grants and loans.

Provides free legal counseling and representation for low-income individuals who need assistance in civil cases including government benefits, senior legal services, federal tax issue, unemployment insurance, disability, housing landlord/tenant, family law matters, and consumers issues.

Provides assistance to people regarding various complaints about civil rights issues. Speakers available.

ITU is a union by and for the tenants of Ithaca, to protect tenant rights and advance tenant collective power. It offers help with tenancy issues and has a helpline where volunteer tenants with experience can offer solidarity and limited support. It has an Upstate NY Tenant's Rights Guide (https://www.ithacatu.org/rights) available online. It also advocates for public policy that protects tenants.

Provides referrals and general information regarding housing. Offers counseling regarding home ownership, negotiations between tenants/landlords and housing grievance complaints, eviction prevention, housing publications, assistance in obtaining rental subsidies, and housing court assistance. Rent assistance is available on a limited basis to individuals undergoing financial hardship.

* Provides a variety of services to ensure that residents, regardless of income, are able to sustain safe and affordable housing. Foreclosure Prevention Services - Homeowners delinquent in their mortgage payments or in jeopardy of foreclosure can receive counseling to examine their budget, explore their options and establish an action plan. Certified Counselors assist with setting up repayment plans, loan modifications, short payoffs and deed in lieu of foreclosure. There is no fee for these services. Online Homebuyer Education Classes - Provides classes online through eHome. Upon completion clients will schedule a short session with an Agency housing counselor to answer any remaining questions and receive their certificate. Rental Counseling - Provides assistance in securing rental housing or negotiating issues with their current landlord. Credit Counseling.

Hears cases which involve metropolitan area landlord and tenant issues.

Alternative for resolving disputes through mediation, convenient, confidential and generally free of cost. Mediators do not impose solutions, but help disputing parties work through their shared problem and achieve resolution.Mediation can be used for: parent-teen conflict custody and visitation disagreements between neighbors workplace disputes issues between schools and parents involving special education or other sensitive matters small claims agricultural cases conflicts involving older people and their families and/or caregiversLocation is difficult to find. suggest client call the office before going.in on Floor IR, at back of atrium

*Offers Mediation Services

• Community Mediation includes:
  • Landlord-Tenant disputes
  • Neighbor disputes, including neighborhood or homeowner groups
  • Small claims and supreme court cases
  • Peer/school disputes
  • Special Education (IEP)/school disputes
  • Coworkers, or supervisors and subordinates
  • Disputes between the community and the police
• Family Mediation includes:
  • Divorce or separation
  • Parenting plans; including custody, visitation and child support
  • Disputes between parents and children
  • Elder care

* Provides confidential mediation and conflict resolution services. Divorce mediation and Arbitration Child custody and visitation Community mediation for quality of life issues, e.g. neighbor disputes, small claims, contractor, homeowner, landlord/tenant Restorative justice Special education mediation Vehicle lemon law Commercial arbitration Training - Conflict resolution, employee disputes, peer mediation for schools