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The CHAMP Helpline is a free and confidential resource for New York State providers and consumers seeking assistance with accessing substance use disorder and/or mental healthcare insurance benefits. Helpline representatives assist callers with a range of issues regarding access to substance use disorder and mental healthcare issues, including helping ensure fair reimbursement of mental healthcare and substance use disorder services and fighting insurance denials of care.

Provides the following services: - Short-term Residential Services - Therapeutic Foster Care - Diagnostic Residential Services - Non-Secure Detention Services - Intensive Support Unit - Developmental Abilities Services Transitional Unit - Home and Community Based Services Waiver Program - Medicaid Service Coordination - Customized Community Services - Bridges to Health

Works to educate, empower, and to promote equality of all people with disabilities in Niagara County. Provides peer supports, information and referral, advocacy, transition supports, and peer services to people with any functional limitations. Has many programs and resources to assist constituents, including Deaf Services, Medicaid Application Assistance Program, Independent Living Skills training, Consumer Directed Personal Assistance Services (CDPAS), and Supplemental Security Income (SSI) and benefit/entitlement services for individuals with disabilities. Also offers a medical loan closet. Addict 2 Addict (A2A): A peer-led team serving people with substance use disorders and their families and loved ones. Peers (in sustained recovery themselves and/or having loved ones with a substance use disorder) share their recovery experience and help those with substance use disorders navigate the many avenues to take by offering information, advocacy, and Peer Counseling to help them reach their first steps on the path to recovery. The team is available 24 hours per day, 7 days per week and will respond to a call at 716-498-4333 within 24 hours.

Works to enable low income persons to meet health costs. Medicaid is the state and federally funded health insurance program designed to assist low income individuals and families obtain medical care for themselves and their children.

Processes applications for a variety of health insurance programs including Medicaid, Medicaid Managed Care, Family Health Plus (FHP), and Prenatal Care Assistance Program (PCAP), Family Planning Benefits Program (FPBP), Baby/Adult Diaper Assistance, Medicaid Buy-In for Working People with Disabilities (MBI-WPD), and the Medicare Savings Program (MSP). Also provides transportation for Medicaid recipients requiring Medicaid-covered services.

MiSN’s Community Health Advocates (CHA) can help you and your family find affordable healthcare if you do not have insurance or access your health insurance benefits!

Individuals with both Medicare and Medicaid, who are 21 years of age or older, seeking information on various Medicaid home care programs should call New York Medicaid Choice at 1 (888) 401-MLTC (6582). Other individuals not enrolled in Medicaid Managed Care seeking information regarding non-institutional care such as personal care aide services, should call the Home Care Intake Unit at (631) 854-9585. The Independent Consumer Advocacy Network (ICAN) is an independent, conflict-free entity providing Individuals free assistance in accessing care, filing grievances, appealing adverse decisions, and understanding and exercising rights and responsibilities. There are 60 physical locations throughout NYS for in-person assistance, a call center (1-844-614-8800) for the entire state, and a website icannys.org. ICAN currently serves MLTC plan enrollees and mainstream Medicaid managed care enrollees who receive long term care. Call for detailed information.

All Temporary Assistance, Medicaid-only and SSI-Medicaid clients, may choose from five managed care plans to receive the complete menu of Medicaid Benefits. There are no costs, no caps, and no co-payments. Each member has his/her own physician or pediatrician-OB/GYN, who will coordinate all their health needs. Call New York Medicaid Choice at 1-800-505-5678 to receive a packet of informative brochures on each plan and an enrollment form.

Provides case management services such as: assessment and referral for personal care, housekeeping and Meals-on-Wheels; screening for all entitlements and benefits such as Food Stamps, Medicaid and Senior Citizen Rent Increase Exemption (SCRIE), application assistance, advocacy.

Assists participants of NYS Long Term Care (MLTC) Fully Integrated Duals Advantage (FIDA) and Long Term Support Services (LISS) in managed care programs. Services include training and education, information and advice to caregivers and advocates, advocacy, and legal representation.

Provides essential medical services for persons receiving Public Assistance and other low-income persons. Services covered include inpatient and outpatient hospital care, physician services, skilled nursing care, laboratory and x-ray services, early and periodic screening of children, home health care services and transportation services. Call for detailed information regarding services offered. Medicaid can cover incontinence supplies, including diapers, for children and adults who meet specific requirements.

Supports individuals who are enrolled in waiver services but not Service Coordination to have an updated service plan and Level of Care Eligibility Determination.

Ensures that all aspects of a youth's care including medical, behavioral health, social services and more are properly coordinated to support the health and wellness goals of the child and the family. Services incorporate comprehensive care management, care coordination and health promotion, through transitional care and individual and family support.

Processes applications for a variety of health insurance programs.

Helps individuals and families apply and obtain health insurance, based on eligibility.

Information centers which provide seniors with the latest in Health & Medicare Insurance Medicare D and a computer analysis of drug providers based on current medications. Lists are printed of drug providers, contact information and neighborhood pharmacies. Social Security Extra Help applications will also be available.

Provides case management, coordinated home care services including nursing care and management, physical therapy, occupational therapy, respiratory therapy, social work services, speech therapy, nutritional counseling, personal care, and homemaker/housekeeper services. The program can also coordinate a personal emergency response system, Meals on Wheels, respite care, adult day health care, and social day care. Visits by specialists such as podiatrists, dentists, and ophthalmologists are arranged as needed. Specialized services include: HIV/AIDS Home Care Program and Traumatic Brain Injury Waiver Services.

Medicaid provides medical coverage for individuals based on income and resource guidelines.

Works to enable low income persons to meet health costs. Medicaid is the state and federally funded health insurance program designed to assist low income individuals and families obtain medical care for themselves and their children. The Medicaid Program in Erie County provides access to a variety of public health insurance programs including Medicaid, Family Health Plus (FHP), Family Planning Benefits Program, and the Medicare Savings Program.

Determines eligibility for and administers financial assistance in the form of Medicaid, Food Stamps/SNAP, Public Assistance, Emergency Assistance, and assistance with burials; see separate listing for HEAP. Provides Welfare Fraud Hotline and places great emphasis on identifying fraudulent applications both prior to and during case opening. Also assigns activities to clients that will assist them in locating employment to end or decrease their need for assistance.

Processes applications for a variety of public health insurance programs, including Medicaid for certified disabled individuals, individuals ages 65 or older, prenatal care services (presumptive eligibility), Medicaid buy-in for Working People with Disabilities, and the Medicare Savings Program. Screens individuals to determine if they need to apply for Medicaid through the NYS Health Benefit Exchange. Processes Medicaid applications for individuals seeking help paying for nursing home or long term home health care services.

Provides payment directly to medical care vendors/providers, health care professionals, hospitals/institutions for needed medical care and services to low-income eligible persons and SSI persons. Medicaid ID cards issued for all eligible persons in household.

Helps people stay independent as long as they are able, in the least restrictive setting that meets their needs.

Processes applications for Medicaid and Medicaid Managed Care.