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A "one-stop shop" system with access to City of Buffalo services, information, and non-emergency police services. Residents can dial 311 within city limits, 716-851-4890 outside the city, visit the website, or download the BUFF311 App to report service needs, check on the status of previous service requests, or obtain information regarding city programs. A report or request can be sent anonymously through the 311 applications, made via online requests or by calling the office. However, if you choose this option, you will not be able to track the progress online. For this follow-up information, you may contact the Call Center by phone. Your anonymity will always be respected. The following city service categories are covered by the 311-contact center, website, and app: -POLICE: Noise nuisances, ATVs / Dirt Bikes, Loitering, Report a Tip -ANIMALS: Rodents, Licensing, Excessive Barking, Animal Cruelty -FORESTRY: City Tree Trimming, City Tree Removal, City Property Tree Planting -STREETS: Potholes, Street Plowing, Sidewalk Repairs, Traffic Signs -SANITATION: Garbage Tote Issue, Street Sweeping, Missed Weekly Pickup -GRAFFITI: Report Location of Graffiti -HOUSING/INSPECTIONS: Request an Inspection, Report Violations, New/Existing Permit Services -UTILITIES: Streetlights, Sewer Authority, Water Authority

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Village of Granville.

Responsible for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the Village of Granville.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Village services

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Village of Chaumont.

Picks up residential brush and leaves and provides waste management information for Village of Chaumont residents.

Responsible for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the Village of Chaumont.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Provides a wide variety of services essential to the health and well-being of all Genesee County Residents. Service areas include public water supply protection, community sanitation and food protection, private water and sewage disposal systems, realty subdivision plan review, public health nuisances, residential lead investigations, chemical emergencies, rabies investigations, and enforcement of both the Adolescent Tobacco Use and Prevention Act (ATUPA) and the NYS Clean Indoor Air Act (CIAA). The Environmental Health division also operates multiple anti-rabies immunization clinics annually to administer vaccines to domestic animals, including cats, dogs, and ferrets, in order to reduce the spread of the potentially life threatening disease.

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Village of Morrisville.

Picks up residential brush & leaves and provides waste management information for Village of Morrisville residents.

Responsible for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the Village of Morrisville.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Provides the following services: - Inspection and sampling for community water supplies - Sewage system installation approval, for a fee - Inspection of private sewage and water system for property transfers - Soil testing - Inspection and permitting of food service establishments, children's camps, recreational camps, and mobile home parks - Investigation of complaints that indicate a potential cause of community health problems - Rabies program (see separate listing)

Responsible for developing, maintaining and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers.

Responsible for the operation, inspection, maintenance and repair of the pipes, drains and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities as well as for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the Village of Cape Vincent.

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Village of Mohawk.

Picks up residential brush & leaves and provides waste management information for Village of Mohawk residents.

Responsible for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the Village of Mohawk.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Town of Watertown.

Picks up residential brush & leaves and provides waste management information for Town of Watertown residents.

Responsible for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the Town of Watertown.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Village of Mexico.

Picks up residential brush & leaves and provides waste management information for village residents.

Responsible for developing, maintaining and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes and pumping and purifying equipment by which the community's water supply is obtained, treated, stored and distributed to consumers in the Village of Mexico as well as responsible for the operation, inspection, maintenance and repair of the pipes, drains and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the City of Johnstown.

Picks up residential brush & leaves and provides waste management information for City of Johnstown residents.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Maintains all village roads including paving & repair, snow removal, street sweeping, and signage.

Picks up residential brush & leaves and provides waste management information for Village of North Syracuse.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Responsible for developing, maintaining, and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes, and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers in the City of Watervliet.

Responsible for the operation, inspection, maintenance, and repair of the pipes, drains, and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Maintains all town roads including paving & repair, snow removal, street sweeping, and signage in the Town of Schaghticoke.

Picks up residential brush & leaves and provides waste management information for Town of Schaghticoke residents.

Responsible for developing, maintaining and operating the system of aqueducts, reservoirs, channels, pipelines, mains, laterals, curb boxes and pumping and purifying equipment by which the community's water supply is obtained, treated, stored, and distributed to consumers.

Responsible for the operation, inspection, maintenance and repair of the pipes, drains and manholes that constitute the sewage collection system which transports liquid waste to treatment facilities.

Village services