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Assists individuals with filing complaints and investigates problems regarding food, drugs, cosmetics, medical devices, tobacco, and biologic-based items. If any of these item are purchased and cause harm, have adverse effects which have not be fore-warned, or other problems occur due to seller or manufacturer error or neglect.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Issues licenses to home improvement contractors and handles consumer complaints about work done in Suffolk County in these trades. Resolves home improvement complaints, division investigators advise consumers of their rights as well as offers CE courses. Call for more detailed information.

Provides arbitration for people who have filed with the NYS Attorney Generals Office as victims of having purchased cars with problems that have not been addressed by the seller.

Familyâs Child Care Connections serving Columbia, Greene and Ulster Counties is a child care resource and referral agency, working to increase the supply of quality child care and assists parents in their child care search by referring them to legal child care providers. Other services include: identifying sources of financial aid, training and technical assistance to early care and learning programs, etc.

Aids residents who have complaints of of health and home care facilities, including investigating such complaints once they are filed.

Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

Assist individuals who want to register a complaint regarding building issues which have not been addressed, contractor who have failed to comply with code, and such related issues. Also has a message hotline where anyone can leave an anonymous message in English or Spanish regarding unsafe housing conditions.

Lemon law arbitration is a legal process designed to resolve disputes between consumers and manufacturers regarding defective vehicles, often referred to as “lemons.”

Prosecutes and defends the interests of New York State residents in areas including crime, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government agency.Letitia James

Responsible for inspecting and testing all weighing and measuring devices used for commercial purposes in the county. Licenses and inspects all precious metals dealers in the county and registers all gasoline stations and distributors. Checks packaged commodities for weight compliance. Performs water contamination tests on all gasolines. Handles consumer complaints regarding inaccurate weighing and measuring devices, shortweight or shortmeasure purchases, and contaminated gasoline. Addresses inquires about the sale of fuel, oil, coal, firewood, or any other commodity sold by weight or measure. Call for detailed information.

Handles Civil Court: jurisdiction limited to damages up to $15,000, Small Claims Court - simplified procedure, damages up to $5,000, Landlord & Tenant Court - housing proceedings and evictions, Town Ordinance offenses and Community Court offenses prosecuted by the Towns.

Inmate look-up, parolee look-up, and most-wanted look-up information. Help in filing complaints against mistreatment of individuals who are incarcerated. Re-entry program which assist in a smooth transition in returning home from prison with housing, mental health and medical treatment and services, and more. Assist individuals to find out about parole processing and appeals.

Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

* Offers assistance in filing complaints against debt collection agencies who have used unacceptable behavior.

Provides advocacy and resources for older adults and persons with disabilities who lives in nursing homes, assisted living, and other licensed adult care homes as well as behavioral health services.

* Responsible for supervising charitable organizations to protect donors and recipients from dishonest practices in soliciting and managing charitable resources.* Supervises activity of foundations and other charities to ensure their funds and property are appropriately used and protect the community.* Maintains registry of charities and fundraising professionals.* Investigates complaints that include: Wrongdoing by charitable businesses, trusts, or other nonprofit organizations. Fraudulent or misleading solicitation and improper spending of money for charitable purposes. Inappropriate activities of executors, administrators, trustees, and personal representatives responsible for honoring pledges or gifts to charity.

* Provides confidential mediation and conflict resolution services. Divorce mediation and Arbitration Child custody and visitation Community mediation for quality of life issues, e.g. neighbor disputes, small claims, contractor, homeowner, landlord/tenant Restorative justice Special education mediation Vehicle lemon law Commercial arbitration Training - Conflict resolution, employee disputes, peer mediation for schools

* Regulatory agency for adult care facilities, adult homes, enriched housing apartments. Conducts routine inspections. Review of applications for certification and incorporation of authorized adult care agencies. * Receives complaints re: adult homes and assisted living apartments.

Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

Assists callers who report possible violation of regulations or other concerns about day care program or provider.

Registers motor vehicles, motorboats, snowmobiles, and all-terrain vehicles. Licenses drivers, dealers, repair shops, inspection stations and driving schools, approves driver training programs and establishes uniformity in traffic regulations. Provides photo non-driver identification cards for all ages.

* Provides a consumer protection agency that assists homeowners with contractors.* Investigates consumer complaints regarding home improvement.* Provides homeowner inspections.* Offers mediation in consumer-contractor conflicts.* Provides a consumer guide and a contractors directory.