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ATTORNEY GENERAL - SUFFOLK OFFICE | ATTORNEY GENERAL-SUFFOLK OFFICE

300 Motor Parkway, Suite 230, Hauppauge, NY 11788

631-231-2424

http://www.nysenate.gov

Prosecutes and defends the interests of New York State residents in areas including crimes, consumerism, environment, public/charitable institutions, real estate, landlord/tenant rights, health care, etc. Offers a wide range of consumer guides and handles appropriate complaints or refer complainant to the correct government agency.Letita James

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211 Hudsson Valley / ADK

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Consumer Assistance and Protection Consumer Complaints Public Counsel Legal Services Consumer Education

DIVISION OF CONSUMER AFFAIRS | SUFFOLK COUNTY DEPARTMENT OF LABOR - DIVISION OF CONSUMER AFFAIRS

725 Veterans Memorial Highway, William J. Lindsay County Complex, Hauppauge, NY 11788

(631) 853-4600

https://suffolkcountyny.gov/Departments/Labor

Dedicated to resolving complaints, enforcing Suffolk County Code, obtaining restitution for Suffolk County Consumers and licensing specific businesses within Suffolk County. Call for detailed information and services offered.

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211 Hudsson Valley / ADK

What's Here

Consumer Education Consumer Complaints Consumer Fraud Reporting Consumer Regulation Consumer Assistance and Protection

FAMILY SUPPORT SERVICES INFORMATION, REFERRAL AND TRAINING | SICK KIDS NEED INVOLVED PEOPLE

601 West 26th Street, New York, NY 10001

212-268-5999

http://www.skipofny.org

Provides assistance in gathering information on resources and consumer rights. Offers parent training for navigation of insurance, educational system and public entitlements. Provides linkage and referral for needed services.

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211 Hudsson Valley / ADK

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Insurance Claims Assistance Specialized Information and Referral Special Education Advocacy Benefits Assistance Consumer Action Groups Consumer Education

CONSUMER PROTECTION | NEW YORK STATE DEPARTMENT OF STATE

1 Commerce Plaza, 90 Washington Avenue, Albany, NY 12210

Consumer Education Consumer Fraud Reporting

https://www.dos.ny.gov

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211 North East New York

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EMPIRE STATE CONSUMER PROJECT | EMPIRE STATE CONSUMER PROJECT

50 Landsdowne Lane, Rochester, NY 14618

(585) 383-1317

Offers consumer advocacy services. Lobbying Surveys Women's health issues* Conducts annually during the Christmas season a survey of Monroe County area stores to check for dangerous toys and children's products.* Provides product safety information.* Alerts public to the dangers of cribs through the Crib Safety Program.* Provides information about the dangers of pesticides, herbicides, insecticides, fungicides, rodenticides, lead, arsenic, heavy metals, synthetic turf, etc.* Provides a laxative safety website at laxativekids.weebly.com.

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211 Life Line Finger Lakes

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Political Action/Lobbying Groups Product Safety Standards Consumer Education Hazardous Materials Control Public Awareness/Education

BETTER BUSINESS BUREAU OF UPSTATE NEW YORK | BETTER BUSINESS BUREAU OF UPSTATE NEW YORK

100 Bryant Woods South, Buffalo, NY 14228

(800) 828-5000

Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

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211 Life Line Finger Lakes

What's Here

Consumer Protection Agencies General Consumer Complaints Arbitration Consumer Education

DIVISION OF RECREATION | BROOKWOOD HALL

50 Irish Lane, East Islip, NY 11730

631-224-5411

http://www.islipny.gov

Holds summer programs at neighborhood recreation centers for grades K-6. Holds a half-day playground program for preschoolers on Tuesday and Thursday or Mon, Wed, Fri. Holds a recreation day camp for ages 7-12 and a counselor-in-training program. Call for place, time, and fees. Fall programs for adults and children include LEAP after school program, programs for 3 and 4 year olds, after school recreation (arts and crafts, physical fitness, story times, consumer education, sports programs and pools). Buildings rented out for parties--fees vary.

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211 Hudsson Valley / ADK

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Children Story Hour Consumer Education Families With Children Meeting Space Recreation Centers Children's Arts and Crafts Preschool Age Children Physical Fitness Playgrounds Recreational Activities / Sports Camps Swimming Facilities Adolescents

NASSAU COUNTY DEPARTMENT OF CONSUMER AFFAIRS | NASSAU COUNTY DEPARTMENT OF CONSUMER AFFAIRS

240 Old Country Road, 3rd Floor, Mineola, NY 11501

(516) 571-2467

http://www.nassaucountyny.gov/OCA

Ensures that residents of Nassau County are treated fairly in all consumer transactions. Consumer Complaints are investigated by our Consumer Protection Investigators who work diligently with contractors and businesses to resolve consumer issues. Our Licensing Department licenses and regulates many businesses, which operate in Nassau County. Consumers have the ability to Search businesses with valid licenses function on the website. The Weights and Measures Division inspects and tests the accuracy of all scales in retail establishments located in Nassau County, to ensure that they are correct. Gas pumps and heating oil delivery trucks are also tested for accuracy and to confirm that the amount of product dispensed is correct. The Taxi & Limousine Division regulates and issues licenses to “for hire” vehicle drivers (other than Uber and Lyft) and registers “for hire” vehicles, such as prom limos. The dedicated bilingual Front Desk staff are available to help consumers with questions and assist with the filing of consumer complaints. They also help contractors and businesses submit their license applications. Call for detailed information regarding all services offered.

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211 Hudsson Valley / ADK

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Consumer Education Identity Theft Reporting / Recovery Programs Consumer Regulation Consumer Complaints Taxi Service Complaints Consumer Fraud Reporting Consumer Assistance and Protection

EDUCATION AND REFERRAL | SMITHTOWN SENIOR CENTER

420 Middle Country Road, Smithtown, NY 11787

631-360-7642

http://www.smithtowninfo.com

Provides information and assistance in finding local shopping areas, restaurants, and overnight accommodations that are handicapped accessible. Acts as a voice for the handicapped in-town matters. Makes appointment for handicapped van.

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211 Hudsson Valley / ADK

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Specialized Information and Referral Accessibility Information Protection and Advocacy for Individuals With Disabilities Consumer Education Disability Related Transportation

CORNELL COOPERATIVE EXTENSION OF MONROE COUNTY | CORNELL COOPERATIVE EXTENSION OF MONROE COUNTY

2449 Saint Paul Boulevard, Rochester, NY 14617

(585) 753-2550

Provides youth development/outreach.* Offers agriculture and related industries support, programs, and resources.* Offers nutrition education and food access information.* Offers horticulture services: Commercial and residential consultation. Soil analysis. Pest identification. Plant diagnosis and recommendation.* Offers work training programs. * Offers food preservation workshops.

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211 Life Line Finger Lakes

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Youth Agricultural Programs Nutrition Education Consumer Education Food Production Support Services Land Conservation

CIVIL LEGAL SERVICES | LEGAL SERVICES OF CENTRAL NEW YORK (LSCNY)

221 South Warren Street, Suite 300, Syracuse, NY 13202

(315) 703-6500

https://www.lscny.org/

Provides civil legal services regarding housing issues, consumer problems, income security/benefits, and language access.

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211 Central New York

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CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

99 Washington Avenue, Suite 500, Albany, NY 12231

https://dos.ny.gov/consumer-protection

Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

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211 Mid New York

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Consumer Education Consumer Protection Agencies General Consumer Complaints

FINANCIAL COUNSELING AND EDUCATION | CONSUMER CREDIT COUNSELING SERVICE OF ROCHESTER, INC.

1050 University Avenue, Suite A, Rochester, NY 14607

(585) 546-3440

https://www.cccsofrochester.org

Offers consumer education and counseling for money and debt management. Debt management and consolidation Bankruptcy counseling Budget and credit counseling Financial education Foreclosure prevention counseling Reverse mortgage counseling Mortgage delinquency and default resolution counseling First-time homebuyer counselingRental counseling* Offer assistance to help low-to moderate-income clients qualify for affordable car loans with local lending partners through, Driven2Success program.

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211 Life Line Finger Lakes

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Bankruptcy Assistance Personal Financial Counseling Housing Counseling Consumer Education Credit Counseling Mortgage Delinquency and Default Counseling

DIVISION OF CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

99 Washington Avenue, Suite 640, Albany, NY 12231

General Consumer Complaints Consumer Education Consumer Protection Agencies

Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

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211 Life Line Finger Lakes

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CORNELL COOPERATIVE EXTENSION (CCE) TOMPKINS COUNTY | CORNELL COOPERATIVE EXTENSION (CCE) TOMPKINS COUNTY

615 Willow Avenue, Ithaca City, NY 14850-3555

(607) 272-2292

https://www.ccetompkins.org

Research-based programs and information from Cornell University and the National Land Grant System on these topics: agriculture, horticulture and environmental issues consumer and financial issues energy conservation and savings nutrition youth, family and community development Transportation options

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211 Tompkins Cortland

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Farm/Ranch Management Support Family Based Services Consumer Education

SCAM/FRAUD/IDENTITY THEFT PREVENTION PROGRAM | LIFESPAN OF GREATER ROCHESTER

1900 S Clinton Avenue, Rochester, NY 14618

(585) 244-8400

https://www.lifespan-roch.org/safety-protection

Helps victims of scams or fraud, including help resolving a consumer dispute.* Provides information to avoid or handle unscrupulous contractors and telemarketers, including educational presentations on scams, fraud, and identify theft for organizations.

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211 Life Line Finger Lakes

What's Here

Identity Theft Prevention Consumer Education Fraud Prevention

CORNELL COOPERATIVE EXTENSION, CORTLAND COUNTY | CORNELL COOPERATIVE EXTENSION (CCE) OF CORTLAND COUNTY

60 Central Ave, Rm 140, Cortland County Office Building, Cortland, NY 13045

(607) 391-2660

https://www.ccecortland.org

Educational workshops, courses, programs and resource materials on these and other topic: parenting education nutrition and health farm business management 4-H Youth Development and Camp Owahta bicycle safety housing quality financial resource management horticulture textiles and apparel field crops

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211 Tompkins Cortland

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Farm/Ranch Management Support Parenting Skills Classes Nutrition Education Bicycle Safety Education Consumer Education Youth Agricultural Programs

CONSUMER EDUCATION AND AWARENESS | CONSUMERS UNION

101 Truman Avenue, Yonkers, NY 10703

914-378-2000

http://www.consumersunion.org

Publishes Consumer reports, anunbiased source of reviews about products and services. Also has programs about financial privacy.

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211 Hudsson Valley / ADK

What's Here

Consumer Fraud Reporting Consumer Education

Better Business Bureau, Inc. (Service Group)

100 Bryant Woods South, Buffalo, NY 14228

(716) 883-5349

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211 Western New York

What's Here

Consumer Protection Agencies General Consumer Complaints Charity Information Consumer Fraud Reporting Fraud Prevention Consumer Education Arbitration Auto Warranty Scam Reporting

Division of Consumer Protection - Erie County Department of Public Advocacy

95 Franklin Street, Suite 624, Buffalo, NY 14202

(716) 858-1987

https://www3.erie.gov/publicadvocacy

Ensures that Erie County's residents have access to education, information, and resources regarding consumer protection. The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

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211 Western New York

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Consumer Education Consumer Product Safety Complaints Government Consumer Protection Agencies

New York State - Division of Consumer Protection (Service Group)

99 Washington Avenue, Albany, NY 12231

Identity Theft Reporting / Recovery Programs Do Not Call Registries Product Safety Alerts / Recalls Consumer Education Identity Theft Prevention Consumer Protection Agencies

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211 Western New York

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CONSUMER SERVICES - NYS CONSUMER PROTECTION | NEW YORK STATE CONSUMER PROTECTION DEPARTMENT

One Commerce Plaza, Albany, NY 12210

https://dos.ny.gov/consumer-protection

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

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211 Susquehanna UW Vestal

What's Here

Fraud Prevention Identity Theft Prevention Consumer Education Government Consumer Protection Agencies General Consumer Complaints

CONSUMER PROTECTION | NEW YORK STATE DEPARTMENT OF STATE

123 William Street, New York, NY 10038

Consumer Education Consumer Fraud Reporting

https://www.dos.ny.gov

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211 North East New York

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IDENTITY THEFT/DECEPTIVE AND FRAUDULENT CONDUCT | IDENTITY THEFT/DECEPTIVE AND FRAUDULENT CONDUCT

1 Bowling Green, New York City, NY 10004

877-438-4338

http://www.ftc.gov/ro/northeast.shtm

Offers free materials on identity theft and deceptive and fraudulent conduct including health fraud and deceptive advertising. Maintains an identity theft database which provides contact information for law enforcement officers and advice for consumers.Use the agency's link http://www.indentitytheft.gov/ to report identity theft and get started on a recovery.

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211 Hudsson Valley / ADK

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Identity Theft Prevention Identity Theft Reporting / Recovery Programs Consumer Education