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DIVISION OF CONSUMER AFFAIRS | SUFFOLK COUNTY DEPARTMENT OF LABOR - DIVISION OF CONSUMER AFFAIRS 

Dedicated to resolving complaints, enforcing Suffolk County Code, obtaining restitution for Suffolk County Consumers and licensing specific businesses within Suffolk County. Call for detailed information and services offered.

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Division of Consumer Protection - Erie County Department of Public Advocacy

Ensures that Erie County's residents have access to education, information, and resources regarding consumer protection. The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

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CONSUMER EDUCATION AND AWARENESS | BETTER BUSINESS BUREAU MID-HUDSON REGION OFFICE

Provides information to educate the public on fraudulent activities and about companies who have been exposed to have unethical business practices.

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DIVISION OF CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

* Responds to consumer marketplace complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent or incomplete services or other similar difficulties by providing solutions through its voluntary mediation program.

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SCAM/FRAUD/IDENTITY THEFT PREVENTION PROGRAM | LIFESPAN OF GREATER ROCHESTER

* Helps victims of scams or fraud, including help resolving a consumer dispute.* Provides information to avoid or handle unscrupulous contractors and telemarketers, including educational presentations on scams, fraud, and identify theft for organizations.

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CORNELL COOPERATIVE EXTENSION, CORTLAND COUNTY | CORNELL COOPERATIVE EXTENSION (CCE) OF CORTLAND COUNTY

Educational workshops, courses, programs and resource materials on these and other topic: parenting education nutrition and health farm business management 4-H Youth Development and Camp Owahta bicycle safety housing quality financial resource management horticulture textiles and apparel field crops

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CORNELL COOPERATIVE EXTENSION OF MONROE COUNTY | CORNELL COOPERATIVE EXTENSION OF MONROE COUNTY

* Provides youth development/outreach.* Offers agriculture and related industries support, programs, and resources.* Offers nutrition education and food access information.* Offers horticulture services: Commercial and residential consultation. Soil analysis. Pest identification. Plant diagnosis and recommendation.* Offers work training programs. * Offers food preservation workshops.

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CONSUMER PROTECTION | NEW YORK STATE DEPARTMENT OF STATE

Provides assistance to state residents on consumer issues, and and assists with filing complaints. Also offers educational outreach presentations which focus on identity theft prevention, mitigation, avoiding scams and more.

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EMPIRE STATE CONSUMER PROJECT | EMPIRE STATE CONSUMER PROJECT

* Offers consumer advocacy services. Lobbying Surveys Women's health issues* Conducts annually during the Christmas season a survey of Monroe County area stores to check for dangerous toys and children's products.* Provides product safety information.* Alerts public to the dangers of cribs through the Crib Safety Program.* Provides information about the dangers of pesticides, herbicides, insecticides, fungicides, rodenticides, lead, arsenic, heavy metals, synthetic turf, etc.* Provides a laxative safety website at laxativekids.weebly.com.

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CORNELL COOPERATIVE EXTENSION (CCE) TOMPKINS COUNTY | CORNELL COOPERATIVE EXTENSION (CCE) TOMPKINS COUNTY

Research-based programs and information from Cornell University and the National Land Grant System on these topics: agriculture, horticulture and environmental issues consumer and financial issues energy conservation and savings nutrition youth, family and community development Transportation options

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CONSUMER PROTECTION | NEW YORK STATE DEPARTMENT OF STATE

Provides assistance to state residents on consumer issues, and and assists with filing complaints. Also offers educational outreach presentations which focus on identity theft prevention, mitigation, avoiding scams and more.

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BETTER BUSINESS BUREAU OF UPSTATE NEW YORK | BETTER BUSINESS BUREAU OF UPSTATE NEW YORK

* Provides information concerning reliability of local and out-of-town businesses, fundraising activities and charitable solicitations. * Offers consumer complaint mediation service. * Offers consumer education services such as distribution of materials and media appearances. * Provides arbitration of disputes between businesses and consumers.

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CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

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CONSUMER SERVICES - NYS CONSUMER PROTECTION | NEW YORK STATE CONSUMER PROTECTION DEPARTMENT

Operates toll-free consumer complaint phone line and website, and mitigates with businesses and consumers with complaints. Develops informational materials on current consumer issues, and conducts informational programs. Offers presentations on issues such as consumer scams, senior citizen consumer issues, identity theft, internet and financial literacy.

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Debt/Money Management Services | EXPERIAN

Offers credit reports to consumers annually, along with identity theft information and credit education.

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DIVISION OF RECREATION | BROOKWOOD HALL

Holds summer programs at neighborhood recreation centers for grades K-6. Holds a half-day playground program for preschoolers on Tuesday and Thursday or Mon, Wed, Fri. Holds a recreation day camp for ages 7-12 and a counselor-in-training program. Call for place, time, and fees. Fall programs for adults and children include LEAP after school program, programs for 3 and 4 year olds, after school recreation (arts and crafts, physical fitness, story times, consumer education, sports programs and pools). Buildings rented out for parties--fees vary.

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FINANCIAL COUNSELING AND EDUCATION | CONSUMER CREDIT COUNSELING SERVICE OF ROCHESTER, INC.

* Offers consumer education and counseling for money and debt management. Debt management and consolidation Bankruptcy counseling Budget and credit counseling Financial education Foreclosure prevention counseling Reverse mortgage counseling Mortgage delinquency and default resolution counseling First-time homebuyer counselingRental counseling* Offer assistance to help low-to moderate-income clients qualify for affordable car loans with local lending partners through, Driven2Success program.

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CONSUMER EDUCATION AND AWARENESS | CONSUMERS UNION

Publishes Consumer reports, anunbiased source of reviews about products and services. Also has programs about financial privacy.

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NASSAU COUNTY DEPARTMENT OF CONSUMER AFFAIRS | NASSAU COUNTY DEPARTMENT OF CONSUMER AFFAIRS

Ensures that residents of Nassau County are treated fairly in all consumer transactions. Consumer Complaints are investigated by our Consumer Protection Investigators who work diligently with contractors and businesses to resolve consumer issues. Our Licensing Department licenses and regulates many businesses, which operate in Nassau County. Consumers have the ability to Search businesses with valid licenses function on the website. The Weights and Measures Division inspects and tests the accuracy of all scales in retail establishments located in Nassau County, to ensure that they are correct. Gas pumps and heating oil delivery trucks are also tested for accuracy and to confirm that the amount of product dispensed is correct. The Taxi & Limousine Division regulates and issues licenses to “for hire” vehicle drivers (other than Uber and Lyft) and registers “for hire” vehicles, such as prom limos. The dedicated bilingual Front Desk staff are available to help consumers with questions and assist with the filing of consumer complaints. They also help contractors and businesses submit their license applications. Call for detailed information regarding all services offered.

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DIVISION OF MANAGED CARE AND PROGRAM EVALUATION | NEW YORK STATE DEPARTMENT OF HEALTH

Provides information, assistance on guidelines and an appeal process for managed care health plans. Receives complaints about the quality of health care services received from a managed care plan.

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UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION | UNITED STATES CONSUMER PRODUCT SAFETY COMMISSION

A national organization to help reduce the number of injuries and deaths associated with consumer products. Investigates consumer complaints on product safety issues, negotiates recalls of defective consumer products and enforces the regulations that govern CPSC. Deals with consumer products except for automobiles, car seats, food and drugs. Provides a newsletter and educational material.

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DIVISION OF CONSUMER AFFAIRS | RIVERHEAD COUNTY CENTER

Dedicated to resolving complaints, enforcing Suffolk County Code, obtaining restitution for Suffolk County Consumers and licensing specific businesses within Suffolk County. Call for detailed information and services offered.

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